The spirit of Southwest Airlines is exuberant, it’s caring, it’s dedicated, it’s diligent, it’s fun, it’s rewarding, it’s a joy.
- Herb Kelleher
Notable Quotables
The difference between a stranger sending you a message that you might be interested in at a very low volume level, no repetition, just sending it to very few people, and that being done as spam – those things get close enough that you want to be careful never to filter out something that’s legitimate.
- Bill Gates
Everything comes to him who hustles while he waits.
- Thomas Edison
In day-to-day life, you have stimulus to behave unethically, but in the long term, it always pays off to be ethical.
- Jorge Paulo Lemann
Battles are won by slaughter and maneuver. The greater the general, the more he contributes in maneuver, the less he demands in slaughter.
- Winston Churchill
Happiness doesn’t depend on outward conditions. It depends on inner conditions. It isn’t what you have or who you are or where you are or what you are doing that makes you happy or unhappy. It is what you think about it.
- Dale Carnegie
Blacksmiths sometimes twist a rope tight around the nose of a horse, and by thus inflicting a little pain they distract his attention from the shoeing process. One way to get air out of a glass is to pour in water. Be Absorbed by Your Subject.
- Dale Carnegie
To model yourself after Steve Jobs is like, ‘I’d like to paint like Picasso, what should I do? Should I use more red?’
- Larry Ellison
Pale ink is better than the most retentive memory.
- Harvey Mackay
Personally, I’m always ready to learn, although I do not always like being taught.
- Winston Churchill
I love cities, and I love city governments in particular. But in politics it would have taken me 8 years from implementing a policy before I would get to see the feedback. With programming I could model the same policies and see the impact immediately. Technology is a far more efficient way to test.
- Jack Dorsey
Information technology and business are becoming inextricably interwoven. I don’t think anybody can talk meaningfully about one without the talking about the other.
- Bill Gates
I’ve got to keep breathing. It’ll be my worst business mistake if I don’t.
- Steve Martin
IT’S SAID that you can only live life forward and understand it backward.
- Jack Welch
People who sell advertising are called “account executives.” People who sell customers work in “business development.” People who sell companies are “investment bankers.” And people who sell themselves are called “politicians.” There’s a reason for these redescriptions: none of us wants to be reminded when we’re being sold.
- Peter Thiel
The first step is to establish that something is possible, then probability will occur.
- Elon Musk
You didn’t grow up driving…you figured it out.
- Gary Vaynerchuk
India has over 20 percent of the kids born in the world. And they move around a lot.
- Bill Gates
All our dreams can come true, if we have the courage to pursue them.
- Walt Disney
The best way to predict the future is to create it.
- Peter Drucker
When you become a leader success is all about growing others.
- Jack Welch
It is more productive to convert an opportunity into results than to solve a problem – which only restores the equilibrium of yesterday.
- Peter Drucker
If you are not confused, you don´t know what is going on.
- Jack Welch
Use your life to serve the world, and you will find that it also serves you.
- Oprah Winfrey
One of the most distinguished psychiatrists living, Dr. Carl Jung, says in his book Modern Man in Search of a Soul (*): During the past thirty years, people from all the civilised countries of the earth have consulted me. I have treated many hundreds of patients. Among all my patients in the second half of life-that is to say, over thirty-five-there has not been one whose problem in the last resort was not that of finding a religious outlook on life. It is safe to say that every one of them fell ill because he had lost that which the living religions of every age have given to their followers, and none of them has been really healed who did not regain his religious outlook.
- Dale Carnegie
I think how you start the day many times determines what kind of day you’re going to have.
- Joel Olsteen
MAY 31 The Power of Your Words Death and life are in the power of the tongue, and those who love it will eat its fruit. PROVERBS 18:21 NASB OUR WORDS have tremendous power and are similar to seeds. By speaking them aloud, they are planted in our subconscious minds, take root, grow, and produce fruit of the same kind. Whether we speak positive or negative words, we will reap exactly what we sow. That’s why we need to be extremely careful what we think and say. The Bible compares the tongue to the small rudder of a huge ship, which controls the ship’s direction (see James 3:4). Similarly, your tongue will control the direction of your life. You create an environment for either good or evil with your words, and if you’re always murmuring, complaining, and talking about how bad life is treating you, you’re going to live in a pretty miserable world. Use your words to change your negative situations and fill them with life.
- Joel Olsteen
The first man gets the oyster, the second man gets the shell.
- Andrew Carnegie
TECHNIQUES IN HANDLING PEOPLE Principle 1—Don’t criticize, condemn or complain. Principle 2—Give honest and sincere appreciation. Principle 3—Arouse in the other person an eager want.
- Dale Carnegie
After it is all over, the religion of man is his most important possession.
- John D. Rockefeller
I will not talk to God about how big my problems are. I will talk to my problems about how big my God is. This is my declaration.
- Joel Olsteen
Innovation is moving at a scarily fast pace.
- Bill Gates
At 25, I was in the audience of my first professional speaker, Bob Bales. His presentation got my attention. I had never seen anyone having so much fun ‘at work’ and getting paid for it!
- Zig Ziglar
I wrote an article on a new Porsche for ‘Automobile Magazine.’ I knew the editor, and she asked me to write this article. So I’m more proud of that than anything.
- Jerry Seinfeld
Most folks are about as happy as they make up their minds to be.
- Abraham Lincoln
Twitter has been my life’s work in many senses. It started with a fascination with cities and how they work, and what’s going on in them right now.
- Jack Dorsey
We’d like to believe that efficient, useful, cost-effective products and services are the way to succeed. That hard work is its own reward. Most marketers carry around a worldview that describes themselves as innovators, not storytellers.
- Seth Godin
Where I get my energy is: ‘How can I make it better?’
- Sara Blakely
When I do something, it is all about self-discovery. I want to learn and discover my own limits.
- Larry Ellison
If a business does well, the stock eventually follows.
- Warren Buffett
It is a fine thing to be honest, but it is also very important to be right.
- Winston Churchill
You can expect what you inspect.
- W. Clement Stone
I’m a creative guy. And I only do businesses as a result of like I’ve – I’m try to find what my gifts are and give them immediately. As soon as I get them and I understand, I give them back.
- Russell Simmons
We don’t know a millionth of one percent about anything.
- Thomas Edison
Negative results are just what I want. They’re just as valuable to me as positive results. I can never find the thing that does the job best until I find the ones that don’t.
- Thomas Edison
We beat our expectations in the run up to Christmas and this time last year we had particularly high stock levels leading to a bigger clearance.
- Simon Wolfson
Apart from banking facilities of a relatively small proportion which were raised in Renminbi, the majority of the Group’s funding facilities are obtained in Hong Kong Dollars and the Group’s exposure to foreign exchange fluctuation riks is therefore extremely small.
- Lee Shau Kee
Faith doesn’t always instantly deliver you, but it always carries you through.
- Joel Olsteen
I am concerned about any attrition in customer traffic at Starbucks, but I don’t want to use the economy, commodity prices or consumer confidence as an excuse. We must maintain a value proposition to our customers as well as differentiate the Starbucks Experience. That is the key.
- Howard Schultz
How to walk to Cleveland Shipping is an event. There’s life before you ship and then there’s the moment you ship. And then there’s life after you ship. Starting isn’t like that. Starting something is not an event; it’s a series of events. You decide to walk to Cleveland. So you take a first step in the right direction. That’s starting. You spend the rest of the day walking toward Cleveland, one step at a time, picking your feet up and putting them down. At the end of the day, twenty miles later, you stop at a hotel. And what happens the next morning? Either you quit the project or you start again, walking to Cleveland. In fact, every step is a new beginning. Sure, you’re closer than you were yesterday or last week, but you’re still heading toward Cleveland. Keep starting until you finish.
- Seth Godin
I believe you should have a world where you’ve got to license something at a fair price. There are good things I see on Samsung phones that I wish were in my iPhone. I wish Apple would use them and could use them, and I don’t know if Samsung would stop us.
- Steve Wozniak
A ship in harbor is safe, but that’s not what ships are for.
- John Shedd
No effort has been spared in ensuring the best designs for all our projects.
- Lee Shau Kee
Indefinite attitudes to the future explain what’s most dysfunctional in our world today. Process trumps substance: when people lack concrete plans to carry out, they use formal rules to assemble a portfolio of various options. This describes Americans today. In middle school, we’re encouraged to start hoarding “extracurricular activities.” In high school, ambitious students compete even harder to appear omnicompetent. By the time a student gets to college, he’s spent a decade curating a bewilderingly diverse résumé to prepare for a completely unknowable future. Come what may, he’s ready—for nothing in particular.
- Peter Thiel
With the inherent value in Cabot’s capital program, we recommenced buying shares in late November and early December with the market pull back. We still see a lot of merit and long-term value for the shareholders in looking at COG stock as an investment alternative.
- Dan Dinges
I agree with people like Richard Dawkins that mankind felt the need for creation myths. Before we really began to understand disease and the weather and things like that, we sought false explanations for them. Now science has filled in some of the realm – not all – that religion used to fill.
- Bill Gates
The guerrilla is a cheapskate. She knows that every dollar allocated to marketing is essential, and she doesn’t plan to waste a penny. But she’s not foolish. When necessary, she hires the best designers, media planners, and experts in the business—she realizes that the best is often the cheapest in the end.
- Jay Conrad Levinson
God wants you to be a winner, not a whiner.
- Joel Olsteen
I think any statement about stock prices is always suspect unless it’s made by Warren Buffett.
- Bill Gates
If you can deny your talents, if you can conceal them from others or, even better, persuade yourself that they weren’t even given to you, you’re off the hook. And being off the hook is a key element of the industrialized school’s promise. It lets parents off the hook, certainly, since the institution takes over the teaching. It lets teachers off the hook, since the curriculum is preordained and the results are tested. And it lets students off the hook, because the road is clearly marked and the map is handed to everyone. If you stay on the path, do your college applications through the guidance office and your job hunting at the placement office, the future is not your fault. That’s the refrain we hear often from frustrated job seekers, frustrated workers with stuck careers, and frustrated students in too much debt. ‘I did what they told me to do and now I’m stuck and it’s not my fault.’ What they’ve exchanged for that deniability is their dreams, their chance for greatness. To go off the path is to claim responsibility for what happens next.
- Seth Godin
The Starbucks customer and the Teavana customer are two very different customers, two different need states that are highly complimentary.
- Howard Schultz
Many people who want to be great aren’t willing to do the work to make it possible!
- Zig Ziglar
Although we can’t predict the future, our orders for the first weeks of this quarter are in line with the expectations we discussed in our fourth quarter earnings call.
- John Chambers
That’s the true spirit of Christmas, people being helped by people other than me.
- Jerry Seinfeld
User experience is everything. It always has been, but it’s undervalued and underinvested in. If you don’t know user-centered design, study it. Hire people who know it. Obsess over it. Live and breathe it. Get your whole company on board.
- Evan Williams
The problem is not getting rid of fear, but using it properly.
- Zig Ziglar
Through the Force, things you will see. Other places. The future…the past. Old friends long gone.
- Yoda
Whatever the mind of man creates, should be controlled by man’s character.
- Thomas Edison
Being called a huckster and a charlatan started several years ago, so that’s something I’m accustomed to. In most cases, it doesn’t bother me.
- Timothy Ferriss
I think long term you can see Tesla establishing factories in Europe, in other parts of the U.S. and in Asia.
- Elon Musk
The millionaires and billionaires who chose to invest in Australia are actually those who most help the poor and our young. This secret needs to be spread widely.
- Gina Rinehart
The way to be successful in the software world is to come up with breakthrough software, and so whether it’s Microsoft Office or Windows, its pushing that forward. New ideas, surprising the marketplace, so good engineering and good business are one in the same.
- Bill Gates
When something is important enough, you do it even if the odds are not in your favor.
- Elon Musk
If the Starbucks secret is a smile when you get your latte… ours is that the Web site adapts to the individual’s taste.
- Reed Hastings
A business with a good definite plan will always be underrated in a world where people see the future as random.
- Peter Thiel
Small groups of people bound together by a sense of mission have changed the world for the better. The easiest explanation for this is negative: it’s hard to develop new things in big organizations, and it’s even harder to do it by yourself. Bureaucratic hierarchies move slowly, and entrenched interests shy away from risk. In the most dysfunctional organizations, signaling that work is being done becomes a better strategy for career advancement than actually doing work (if this describes your company, you should quit now).
- Peter Thiel
If you have an important point to make, don’t try to be subtle or clever. Use a pile driver. Hit the point once. Then come back and hit it again. Then hit it a third time – a tremendous whack.
- Winston Churchill
EVERY MOMENT IN BUSINESS happens only once. The next Bill Gates will not build an operating system. The next Larry Page or Sergey Brin won’t make a search engine. And the next Mark Zuckerberg won’t create a social network. If you are copying these guys, you aren’t learning from them.
- Peter Thiel
A company will be most successful if the senior managers optimize for the company’s success (think of this as a global optimization) as opposed to their own personal success (local optimization).
- Ben Horowitz
is his or hers. PRINCIPLE 8 Try honestly to see things from the other person’s point of view. PRINCIPLE 9 Be sympathetic with the other person’s ideas and desires. PRINCIPLE 10 Appeal to the nobler motives. PRINCIPLE 11 Dramatize your ideas. PRINCIPLE 12 Throw down a challenge.
- Dale Carnegie
Unfortunately, there seems to be far more opportunity out there than ability…. We should remember that good fortune often happens when opportunity meets with preparation.
- Thomas Edison
People don’t want to embrace culture shifts because it’s not going to happen in the next 20 minutes.
- Gary Vaynerchuk
It takes the same effort to think small than to think big. But to think big frees you from the insignificant details.
- Jorge Paulo Lemann
We believe that it is better to give one a rod to fish rather than just dole out fish to them.
- Henry Sy
Well private money can take risks in a way that government money often isn’t willing to.
- Bill Gates
Even when change is elective, it will disorient you. You may go through anxiety. You will miss aspects of your former life. It doesn’t matter. The trick is to know in advance of making any big change that you’re going to be thrown off your feet by it. So you prepare for this inevitable disorientation and steady yourself to get through it. Then you take the challenge, make the change, and achieve your dream.
- Harvey Mackay
This includes daily newspapers, local TV shows and talk shows; local all-news or talk-radio programs, weekly entertainment guides; local bureaus of the wire services;public access and other local cable TV stations, city magazines, business newsletters and ethnic publications.
- Michael Levine
We must remember that our children are very much what we make them.
- Dale Carnegie
There is one weakness in people for which there is no remedy. It is the universal weakness of LACK OF AMBITION!
- Napoleon Hill
Prospering just doesn’t have to do with money.
- Joel Olsteen
Are you green and growing or ripe and rotting?
- Ray Kroc
I like pigs. Dogs look up to us. Cats look down on us. Pigs treat us as equals.
- Winston Churchill
Marketing knits the whole organization together.
- Phil Knight
Communications and the exchange of value – they’re both foundational, essential things to our civilization. When you simplify those, when you get down to the essence, you fix so many things.
- Jack Dorsey
When nine hundred years old you reach, look as good, you will not, hmmmm?
- Yoda
If you have 50 different plug types, appliances wouldn’t be available and would be very expensive. But once an electric outlet becomes standardized, many companies can design appliances, and competition ensues, creating variety and better prices for consumers.
- Bill Gates
Don’t worry that you can’t seem to come up with sure billion dollar winners at first. Just do projects for yourself for fun. You’ll get better and better.
- Steve Wozniak
As companies move to web-based computing they get a lot more servers, which are difficult to manage and control. All kinds of problems can arise – security, quality and worms.
- Ben Horowitz
A valuable business must start by finding a niche and dominating a small market.
- Peter Thiel
Success is one thing you can’t pay for. You buy it on the installment plan and make payments every day.
- Zig Ziglar