Your workforce is your most valuable asset. The knowledge and skills they have represent the fuel that drives the engine of business – and you can leverage that knowledge.
- Harvey Mackay
Quotees Archive
You learn how to be book smart in school, but you better not forget that you also need to be street smart.
- Harvey Mackay
You don’t need a big close, as many sales reps believe. You risk losing your customer when you save all the good stuff for the end. Keep the customer actively involved throughout your presentation, and watch your results improve.
- Harvey Mackay
You do not get what you want. You get what you negotiate.
- Harvey Mackay
You can’t buy a good reputation, you must earn it.
- Harvey Mackay
You can win more friends with your ears than with your mouth. People who feel like they’re being listened to feel accepted and appreciated. They feel like they’re being taken seriously and what they say really matters.
- Harvey Mackay
Worrying about the past or the future isn’t productive. When you start chastising yourself for past mistakes, or seeing disaster around every corner, stop and take a breath and ask yourself what you can do right now to succeed.
- Harvey Mackay
Whenever a company proudly announces the establishment of its beautiful, new, modern corporate headquarters, you can be sure it’s heading downhill. Why? Because instead of focusing on their business, the company’s managers are focusing on themselves. Messy desks, cramped quarters and unlovely surroundings are the physical manifestations of people too busy getting the work done to care much about their own creature comforts. The greatest danger to a business is not risk. It’s a lack of risk: complacency.
- Harvey Mackay
When you wake up every day, you have two choices. You can either be positive or negative; an optimist or a pessimist. I choose to be an optimist. It’s all a matter of perspective.
- Harvey Mackay
When an employee asks why the company does things a certain way, and you can explain the logical reason, then the employee knows what she’s doing is valid.
- Harvey Mackay
To be a champion, you have to learn to handle stress and pressure. But if you’ve prepared mentally and physically, you don’t have to worry.
- Harvey Mackay
To Be Success In Life Forget The Problems That You Face…But Don’t Forget The Lessons That Those Problems Taught To..
- Harvey Mackay
To me, job titles don’t matter. Everyone is in sales. It’s the only way we stay in business.
- Harvey Mackay
Too often, sales reps simply regurgitate their presentations and expect to land the sale. It doesn’t work.
- Harvey Mackay
When advice is freely given, the receiver is free to use it as he or she sees fit.
- Harvey Mackay
When you have a dream that you can’t let go of, trust your instincts and pursue it. But remember: Real dreams take work, They take patience, and sometimes they require you to dig down very deep. Be sure you’re willing to do that.
- Harvey Mackay
The quality of your life is determined by the quality of your relationships. The quality of your business is no different.
- Harvey Mackay
Remember you’re not entitled to anything. You have to earn your success every day, and you will make mistakes like everyone else.
- Harvey Mackay
Southwest Airlines is successful because the company understands it’s a customer service company. It also happens to be an airline.
- Harvey Mackay
Talent is God-given, be humble. Fame is man-given, be thankful. Conceit is self-given, be careful.
- Harvey Mackay
The annals of business are filled with stories of companies that thought they had it made and could milk their enterprises without having to bother about improving their products or services. It’s amazing how fast they found their markets disappearing.
- Harvey Mackay
The cost of praising someone is nil – but every psychological study shows the payoff is huge.
- Harvey Mackay
The employees who share innovative ideas may also be the folks who have some hidden talents that would help incorporate their suggestions.
- Harvey Mackay
The service leaders hire one out of 50 applicants, sometimes one out of 100, but they’re very, very careful. You can’t afford not to be extremely choosy when you hire.
- Harvey Mackay
The sooner you accept the fact that you will have both successes and failures, the easier it will be to get your business and personal life headed in the right direction.
- Harvey Mackay
There is a time to provide advice and offer an opinion, and there is a time not to. Don’t be too quick to offer unsolicited advice. It certainly will not endear you to people.
- Harvey Mackay
There is no shame in taking pride in achievements or position. But nobody gets to the top alone.
- Harvey Mackay
Time is free, but it’s priceless. You can’t own it, but you can use it. You can’t keep it, but you can spend it. Once you’ve lost it you can never get it back.
- Harvey Mackay
The life of a startup is full of ups and downs, an emotional roller coaster ride that you can’t quite imagine if you’ve spent your whole career in a corporation.
- Harvey Mackay
Pale ink is better than the most retentive memory.
- Harvey Mackay
Life is too short to wake up in the morning with regrets, so love the people who treat you right, forget about the ones who don’t, and believe that everything happens for a reason. If you get a chance, take it. If it changes your life, let it. Nobody said life would be easy, they just promised it would be worth it.
- Harvey Mackay
Life isn’t fair. It’s true, and you still have to deal with it. Whining about it rarely levels the playing field, but learning to rise above it is the ultimate reward.
- Harvey Mackay
Like it or not, life is a series of competitions. You may be competing for a grade, a spot on a team, a job, or the largest account in town. The higher your self-esteem is, the better you get along with yourself, with others, and the more you’ll accomplish.
- Harvey Mackay
Most fears of rejection rest on the desire for approval from other people. Don’t base your self-esteem on their opinions.
- Harvey Mackay
My Golden Rule of Networking is simple: Don’t keep score.
- Harvey Mackay
Never forget, the real secret of giving advice is this: Once you’ve given it, don’t concern yourself with whether it is followed or not, and refrain from saying ‘I told you so.’
- Harvey Mackay
No business can stay in business without customers. How you treat – or mistreat – them determines how long your doors stay open.
- Harvey Mackay
No one ever wants to see his or her name linked to anything bad. Conscience is like a baby. It has to go to sleep before you can.
- Harvey Mackay
None of us got to where we are alone. Whether the assistance we received was obvious or subtle, acknowledging someone’s help is a big part of understanding the importance of saying thank you.
- Harvey Mackay
Our lives change in two ways :through the people we meet and the books we read.
- Harvey Mackay
Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually translate into leadership ability.
- Harvey Mackay
People begin to become successful the minute they decide to be.
- Harvey Mackay
Pessimism doesn’t grow your business or even maintain the status quo. The pessimists on your staff make the job harder for everyone around them. They make difficulties out of opportunities.
- Harvey Mackay
Positive thinking is more than just a tagline. It changes the way we behave. And I firmly believe that when I am positive, it not only makes me better, but it also makes those around me better.
- Harvey Mackay
Learn from the past, but don’t live there. Build on what you know so that you don’t repeat mistakes. Resolve to learn something new every day. Because every 24 hours, you have the opportunity to have the best day of your company’s life.
- Harvey Mackay
Just because an employee does things differently doesn’t mean he or she won’t do the job right or as well. If you establish expectations of the goal and the standards to follow, then methodology shouldn’t be an issue.
- Harvey Mackay
It’s only lonely at the top if you forget all the people you met along the way and fail to acknowledge their contributions to your success.
- Harvey Mackay
It’s nice to be important, but more important to be nice. You don’t know who your top customers will be five years from now or where you will be in 10 years. You may have a fancy title, but you will always need help from the people around you.
- Harvey Mackay
It doesn’t matter whether you are pursuing success in business, sports, the arts, or life in general: The bridge between wishing and accomplishing is discipline.
- Harvey Mackay
Exploring how you could make a bad situation worse can sometimes tell you what not to do.
- Harvey Mackay