Stepping back from almost any situation with an underperformer, it’s always easy to see the solution. They need to move on—sooner rather than later. Up close, however, organizations tend to draw out departures, as people fret about the employee’s emotional reaction to being let go. Oftentimes, managers feel guilty about putting a friend out of work, or remorseful they didn’t give candid enough feedback along the way, or both.
- Jack Welch
Quotees Archive
Stock ownership changes behavior.
- Jack Welch
Strong managers who make tough decisions to cut jobs provide the only true job security in today’s world. Weak managers are the problem. Weak managers destroy jobs.
- Jack Welch
Take every opportunity to inject self-confidence into those who have earned it. Use ample praise, the more specific the better.
- Jack Welch
Tell them to grab on to the career that engages their brain and heart and soul and gives them meaning. Tell them that eventually, the money will come, and if it doesn’t, in time, they will find themselves rich with something money can’t buy. And that, obviously, would be happiness.
- Jack Welch
The 1980s will seem like a walk in the park when compared to new global challenges, where annual productivity increases of 6% may not be enough. A combination of software, brains, and running harder will be needed to bring that percentage up to 8% or 9%.
- Jack Welch
The ability to get the job done.
- Jack Welch
The ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.
- Jack Welch
The biggest cowards are managers who don’t let people know where they stand.
- Jack Welch
The binders, the charts, the grids may seem formidable, but the meetings themselves are built around informality, trust, emotion and humor.
- Jack Welch
The boss would be present at the beginning of each session, laying out the rationale for the Work-Out. He or she would also commit to two things: to give an on-the-spot yes or no to 75 percent of the recommendations that came out of the session, and to resolve the remaining 25 percent within thirty days. The boss would then disappear until the end of the session, so as not to stifle open discussion, returning only at the end to make good on his or her promise.
- Jack Welch
The courage take tough yes-or-no decisions. Look, the world is filled with gray. Anyone can look at an issue from every different angle. Some smart people can –and will-analyze those angles indefinitely. But effective people know when to stop assessing and make a tough call, even without total information.
- Jack Welch
The dangers of unchecked bureauracy are a constant thorn in the CEO’s side.
- Jack Welch
Losing an A is a sin. Love ‘em, hug ‘em, kiss ‘em, don’t lose them! We conduct postmortems on every A we lose and hold management accountable for losses.
- Jack Welch
Management is all about managing in the short term, while developing the plans for the long term.
- Jack Welch
Managers will play every game in the book to avoid identifying their bottom 10. Sometimes they’ll sneak in people who were planning to retire that year or others who already have been told to leave the organization.
- Jack Welch
Most GE business leaders now have digital cockpits on their computer screens that update in real time all the important data to help them manager their businesses.
- Jack Welch
My main job was developing talent. I was a gardener providing water and other nourishment to our top 750 people. Of course, I had to pull out some weeds, too.
- Jack Welch
Never allow anyone to get between you and your customers and suppliers.
- Jack Welch
Never under estimate the other guy.
- Jack Welch
No leader enjoys making the tough decision. We constantly faced severe resistence from even the best people in our organization. I’ve struggled with this problem myself and have often been guilty of not being rigorous enough. Every impulse is to look the other way.
- Jack Welch
No one is guaranteed a job in this.
- Jack Welch
No vision is worth the paper it’s printed on unless it is communicated constantly and reinforced with rewards.
- Jack Welch
Not good — great.
- Jack Welch
Number one, cash is king… number two, communicate… number three, buy or bury the competition.
- Jack Welch
One of my favorite perks was picking out an issue and doing what I called a deep dive. It’s spotting a challenge where you think you can make a difference…one that looks like it would be fun, and then throwing the weight of your position behind it. Some might justifiably call it meddling….I followed up on all of them with a passion and a mania that often veered toward the lunatic fringe…To make the initiatives work, it took a passionate all-consuming commitment from the top. Beyond passion, there was alot of rigor…Making initiates successful is all about focus and passionate commitment. The drumbeat must be relentlessness. Every leadership action must demonstrate total committment to the initiative….I was an outrageous champion of everything that we did from our early need to face reality and change the culture to our major initiatives that reshaped the company. Whenever I had an idea or message that I wanted to drive into the organization, I could never say it enough. I repeated it over and over, at every meeting and review for years, until I could almost gag on the words.
- Jack Welch
One of the jobs of a manager is to instill confidence, pump confidence into your people. And when you’ve got somebody who’s raring to go and you can smell it and feel it, give ’em that shot.
- Jack Welch
Only a company with great integrity and the resources to fight for what’s right can afford to take on the government.
- Jack Welch
Out-innovating them is the way to beat China. And to do everything that we do in this country to support innovative policy, that drives innovation and new products and more jobs and creates jobs. You can’t – you can’t put a wall up around here. We tried that in the ’30s. It didn’t work.
- Jack Welch
Over the course of your career, your Detroit will surely call you at one point or another. If you can go, that’s great. If you can’t, make peace with the reasons why.
- Jack Welch
P – Passion, you care about the team, passion and players
- Jack Welch
People development should be a daily event, integrated into every aspect of your regular goings-on.
- Jack Welch
People who couldn’t fit into this informal and entreprenual environment left or were asked to leave. I cut my losses quickly on bad hires that didn’t perform.
- Jack Welch
If you have a reputation as a big, stiff bureaucracy, you’re stuck.
- Jack Welch
If you pick the right people and give them the opportunity to spread their wings and put compensation as a carrier behind it you almost don’t have to manage them.
- Jack Welch
If you’re not one or two in the market, you don’t make money. The market leaders make the money.
- Jack Welch
In my experience, an effective mission statement basically answers one question: How do we intend to win in this business?
- Jack Welch
In my lifetime, Mitt Romney is the most qualified leader I’ve ever seen run for the presidency of the United States.
- Jack Welch
In order to lead a country or a company, you’ve got to get everybody on the same page and you’ve got to be able to have a vision of where you’re going. America can’t have a vision of health care for everybody, green economy, regulations – can’t have a bunch of piece-meal activities. It’s got to have a vision.
- Jack Welch
Indeed, the biggest winners in the world are those who answer yes to the question, “Am I living the life I choose?”
- Jack Welch
It is better to act too quickly than it is to wait too long.
- Jack Welch
It means the ability to go, go, go – to thrive on action and relish change. People with positive energy are generally extroverted and optimistic. They make conversation and friends easily. They start the day with enthusiasm and usually end it that way too, rarely seeming to tire in the middle. They don’t complain about working hard: they love to work. They also love to play. People with positive energy just love life.
- Jack Welch
It sounds awful, but a crisis rarely ends without blood on the floor. That’s not easy or pleasant. But sadly, it is often necessary so the company can move forward again.
- Jack Welch
It’s [the internet] like the flu – it just spreads like crazy.
- Jack Welch
IT’S SAID that you can only live life forward and understand it backward.
- Jack Welch
Leaders relentlessly upgrade their team, using every encounter as an opportunity to evaluate, coach, and build self-confidence.
- Jack Welch
Leadership must wake up every day with the mission of Finding a Better Way Every Day…There are no modest revolutions…GE was a place where the people got up everyday to searching for a better way.
- Jack Welch
Leadership qualities of Effective Leaders:
- Jack Welch
Leadership, very simply, is about two things: 1. Truth and trust. 2. Ceaselessly seeking the former, relentlessly building the latter.
- Jack Welch
Learning is truly a value, growth for every employee is a real objective, mistakes aren’t always fatal, and there are lots of people around whom you can reach out to for coaching and mentoring.
- Jack Welch