Eric Trump & Robert Kiyosaki | Discover How Clay Clark Helped Quadruple the Size of 30-Year Old Business In 1 Year + Learn More At: Pappagallos.com + Join Trump & Kiyosaki At Clay Clark’s March 7-8 Business Workshop

Audio Transcription

You could be anywhere doing a lot of different things, but you chose to be here.

Some shows don’t need a celebrity narrator to introduce the show. But this show does. In a world filled with endless opportunities, why would two men who have built 13 multimillion dollar businesses altruistically invest five hours per day to teach you the best practice business systems and moves that you can use.

Because they believe in you. And they have a lot of time on their hands. This started from the bottom, now they’re here. It’s the Thrive Time Show starring the former U.S. Small Business Administration’s Entrepreneur of the Year, Clay Clark. And the entrepreneur trapped inside an optometrist’s body,

Dr. Robert Zunich. Two men, eight kids, co-created by two different women. Thirteen multi-million dollar businesses.

We started from the bottom, now we’re here. We started from the bottom and we’ll show you how to get here. Started from the bottom, now we’re here. We started from the bottom, now we’re here.

We took class, started from the bottom, and now we’re at the top. Teaching you the systems to get what we got Colton Dixon’s on the hoops, I break down the books See, bringing some wisdom and the good looks As the father of five, that’s why I’m alive So if you see my wife and kids, please tell them hi

It’s the CNC up on your radio And now, 3, 2, 1, here we go!

We started from the bottom, now we here

We started from the bottom, and Nick. These are the founders of Papa Gallo’s Pizzeria. Well, Dave and Trisha are the founders of Papa Gallo’s Pizzeria, and Nick the Quick helps run the business. It’s a real business called Papa Gallo’s in Satellite Beach, Florida. Now check this out. These guys have grown this year by… what do you think is a good percentage?

Well, according to Forbes, 9 out of 10 small businesses fail, right? 9 out of 10 fail. So, if they’re not failing, they’re doing something right. But how much do you think they’re growing this year as a percentage? I mean, according to the GDP, the average American business that is solvent is growing by 3% a year. So would it be amazing if they were growing by 10% a year?

What about 12%? What about 13%? What about 30%? What if they have doubled the size of their business in just the past 18 months? Ladies and gentlemen, these are diligent doers. These are people who have reached out, people who listen to the show, just like you, who have decided to not just listen to the show and to watch other people or to listen to other people have success, they have decided that they deserve success and they have decided to diligently reach out to us and to implement everything they have been taught. If you’re looking for a feel-good success story, a small business that’s having big success,

today’s show is for you. All right, Dave, Tricia, welcome on to this Lifetime Show. How are things in the eye of the hurricane out there in beautiful Satellite Beach, Florida? Well, we made it through. We dodged another bullet.

So just kind of ran by us. Well, into a panic and kept on going. So we got lucky

this time. Well, you, Dave, you started a company, I believe, called Papa Gallo’s. How many years ago did you start Papa Gallo’s? And can you tell us

what Papa Gallo’s is? We started in 1990. I was, my parents had a restaurant going at the time. I wanted something that really sounded Italian, because we had a pizza restaurant. The logo we came up with was a parrot, and parrot in Italian is Papagallo. That’s where Papagallo came from, and that’s where our logo came from.

Wow. By the way, for the listeners out there that want to go to your website and learn more about it to verify you are, in fact, a real company, what’s your website?

It’s papagallos.com.

And just bragging on you guys, I mean you guys, Trisha, how long have you guys been clients?

A little over a year.

And I think you guys have worked with Marshall on our team and Andrew on our team and now you’re stuck with me. You guys have been doing things the right way for a long time. Can you explain maybe how much you’ve grown year over year during this past year?

Let’s see.

I don’t know the best way to put that. We’ve almost doubled our business in the last probably year and a half. We did do some expansion. So we’ve gone from about 20 employees to 45, and we’ve added from 72 seats to 151.

So we’ve done a lot of growing in the last couple of years. Now, you guys, there’s a lot of people that listen to the podcast, and that’s great, but I don’t know how many people implement, and that’s what I’m focused on is implementation. I know some people listen for a good conversation, but I’m all about implementation. So I wanted to brag on you guys, and I want the listeners to all go to Papagallos.com. That’s P-A-P-P-A-G-A-L-L-O-S to brag on you guys.

And I’ll brag on Trisha first, and I’ll brag on you, Dave. Let’s go back and forth. This is the Braggamageddon here. So here we go, Trisha. You guys diligently gather Google reviews on a daily basis. Can you explain the most number of video reviews

or Google reviews that you guys have actually gathered on a day, and maybe what the average number is that you get per week?

We had some super moves with some of our employees that just went crazy with the Google video reviews. Yeah. And I think we got like 37 on one day. Shut up. Which was just, yeah, crazy. And our Google reviews go probably about 15, 20 a day.

So you guys, do you get a lot of people coming in saying, hey, I read your reviews, or hey, I found you top in Google, or hey, I mean, do you ever hear that people found you as a result of being top in Google?

Yeah, we found that out. It’s forced me to kind of recant how I felt about it. I thought, you know, we’re a small family restaurant. I thought, well, we’re not gonna get a whole lot from Google. That’s an international thing, but I’ve had to kind of rethink that

when you hear people come in and say, oh yeah, we read your reviews. We’re from North Carolina and we’re just visiting and we’re looking for a place and we find you on Google and I’m just blown away by that, but I’m not gonna argue with what works.

And that definitely works. You’re having people that are traveling from out of town, maybe on a vacation or something, and they’re coming in because they’re finding your Google reviews? Correct. Now Dave this is something that’s interesting and I’ll

pick on Dave now. Yeah, you got to get people in the place but if your product is terrible people aren’t coming back and Dave you’ve worked very hard to make a great customer experience and that starts with having great employees. Can you tell us about implementing the group interview and what kind of impact that’s

had on your business? I think the first thing, we did the group interview and we went from trying to have enough people to cover shifts to going to having too many shifts or having too many people for the shifts we have, which is a huge change if you have to deal with that at all. We split the scheduling up. I kind of dumped the front of house on my son. He runs the bar and the front of house, so I kind of gave him all the server drama, so to speak, and I handle the back

of house and we kind of, he floats back and forth in the bar, I handle kitchen and all the big problems, but so we kinda divide and conquer, I guess, is the best way to put it, and Trish handles all the stuff that’s K-roll and all that related,

so I’ve learned over the last few years that you think you can do it all alone, but you really can’t.

And talk to me about the quality of employees. When you’re interviewing that many candidates all at the same time every single week. I mean, I’ve heard from the video reviews, I’ve heard from your team, it sounds like you have a great team now. Can you contrast that to the team maybe you had two years ago?

There is no contrast. Really, on a group interview, it’s funny, you’ll have 30 or 40 people, RSVP, that they’re going to come. Of that, maybe seven or eight will show, and of that, maybe you get one or two that you can, you know, actually use and have stay here for a while. And that sounds discouraging at first, but when you look at how much time you didn’t

waste on the 30 or 40 that might have showed up and just get down to the two that you can actually put into place as staff members, it’s really kind of encouraging because you didn’t waste two weeks and all that money training people who you know right away aren’t going to show up.

All right, Nick the Quick, can you explain your role with Papagallos? What do you do at Papagallos? Are you the experience guy? Are you the chef guy? Are you the bar guy? What do you do?

I’m the bar and the front of house guy.

I just take care of scheduling and hiring for the front of house and then of course all the bar stuff. Bars like New Drink, like that. You have been, my understanding is, kind of instrumental in spearheading the gathering of Google reviews and making sure the actual experience is a place where people would want to come back to.

Could you share with the listeners out there some of the biggest changes that you have made this year and perhaps maybe some of the things you’ve learned that have impacted the business the most?

Sorry, the phone is kind of breaking up. But yeah, the Google reviews have been huge and the video reviews, basically just the content, you know, getting people to get more video reviews for our websites and even getting the Google reviews because it’s all interlinked into each other. And not even that, it kind of builds a culture

within our employees, it kind of gets them more involved. They feel more part of the business.

Right, I know that your team is awesome now. I mean, you have a great team of employees. Could you share your take on this? I mean, a couple years back versus now with the teammates? Because you have a great team now.

We do, absolutely.

Like I said, the culture is almost like a 180 degree turnaround. Before, it was kind of just like it was work. Now, it’s like everybody’s like a family. Everybody’s kind of joking around. Everybody hangs out after work.

They work together. Even our training is better,

you know, as far as like new employees coming in. Everybody helps each other,

but we also have like lead servers in play that are kind of taking the new hires by the hand, making sure that they’re good. So overall culture is just more family oriented

and more efficient.

Can you talk to me about other changes you’ve made this year, as you think back and go, gosh, a year ago, a year and a half ago, we weren’t doing this, but now we’re doing that. Because you’re doing, I mean, you guys are, you guys are so good at implementing, and yes, you are humans, yes, you have a hurricane, yes, people get sick, yes, things come up,

but you guys are implementing so many things. Nick, what are some other big changes that you’ve seen implemented this year at Papagallos.com?

Well, better systems.

Like you said, the hurricane just came through, but we bounced back like the next day was no problem and we had people in here. As far as like the content and our website and our social media, that’s really taken off just by consistently making sure that we’re keeping up with it. Yeah, and then overall, just holding ourselves accountable and getting everything done that we needed

done.

You guys have enhanced the experience quite a bit, Nick. Could you explain how the experience is different inside the actual pizzeria versus 18 months ago? How does it feel from a consumer’s perspective?

From a consumer’s perspective, the energy is way different. Like we said, the lighting we’ve changed. The music’s a little bit more upbeat. Like Trisha said earlier, no commercials. We just had the radio playing about a year ago, so now we actually have just better, more upbeat music.

We’re doing more events, just more upbeat, more energy in the restaurant.

Final question I’ll ask you. You’ve been to the workshops before, Nick. Could you maybe explain to the listeners out there why they should check out a workshop unless they’re in Satellite Beach and own a pizzeria, because if you live in Satellite Beach and you own a pizzeria, we can’t help you. We’re not allowed to work with two people in the same city.

So if you’re in Satellite Beach right now and you’re hearing my voice and you want to improve your pizzeria, do not come to our workshop. But Nick, for everybody else out there, can you explain why everybody should check out the workshop at least once?

At least once? Just being around like-minded people, and it’s contagious and the perspective you get from it. You know, like I went out there and I’ve never really been anything like that and going out there at my age and being around, you see everything from businesses that are just starting out to successful businesses that are from all over the world. I mean, for all over the, you know, United States.

So I would say just the info and the energy that you gain from your guys’ workshop was amazing.

Nick, I appreciate you putting up with me, and I’m sorry to impromptu you guys. You survived the hurricane, and I felt the need for the Thrive Nation to enter into the Papagallos conversation. Thank you so much for lending us part of your Saturday morning. I will note, before most people even wake up.

No problem.

Thank you. Now, for the listeners out there who are going to Papagallos.com, it’s P-A-P-P-A-G-A-L-L-O-S.com. When they check it out, Trisha, I know you guys are doing construction in the background, you have a lot going on, so thank you for making time. You guys have worked really diligently to make the overall experience better. Can you explain some of the things you’ve done?

I mean, because, again, as a coach, when I tell you, hey, let’s add up lighting or, hey, let’s add overhead music, I can’t tell you how frustrating it is when I walk somebody But in your case, you guys implement that. Can you explain some of the changes you guys have made internally this year that have improved the overall experience beyond just the food quality?

Yeah.

So, uplighting was kind of a big thing. I didn’t really think we had much room to be able to do that here. But when we did do it, we actually had customers commenting on it that we love the lights and they changed kind of the vibe here. Also the music, we intentionally put some music without commercials and more music for certain times of the day, kind of move people, bring them into a better mood and that’s been a huge change as well as it has for

our staff. Now Dave, final question I want to ask you is you guys have had so much success this year. We could spend so much time bragging on you guys and sharing how you are implementing these systems, but you guys have had so much success that you guys have had the opportunity to open up another location next door. Can you share about the new project you’re working on?

Yeah, we’re in a shrimp center. We’re literally right on the ocean and the breakfast and lunch place that was next door and it’s been there, several different owners, but it’s been there for about the same amount of time, 30 years. They decided to move up the road and we kind of talked it over and we decided we didn’t want any new neighbors. We needed some room for some people that were here for a long time to grow. So we decided, well, we’ll go into breakfast and lunch and some evening. It allows us more catering options too.

So it was just, it’s right next door so we can bounce back and forth. So that’s what we’re involved in now.

What would you say for anybody out there that is, you know, listens to the podcast on a daily basis and is maybe, you know, hesitant about coming to a workshop or implementing some of the things that they’ve been taught on the show?

Well, it’s kind of funny, we talk about this a lot. You know, you come to you guys and you’ve got this great advice and you have these great ideas and yeah, I know how to make a pizza, but I don’t know much about uplighting or music and all that stuff. So you know, we found you guys and you’ve given us all these things to try that we’ve never tried in 30 years.

I don’t understand why people would do that and then not implement the coaching that you asked for. So I mean, we try anything until it doesn’t work and then we go on to the next thing. So when people brag on us about, oh, you’re implementing the things, it seems like kind of a no-brainer. You went for help.

They gave you steps to follow. Why wouldn’t you follow those? But you can talk about, oh, maybe someday we’ll do it.

But just try it.

If it doesn’t work, you can always put it back the way it was. But we found that 95 percent of what we’ve tried has worked.

What has been your biggest thing, Dave, where you heard it, you were the most skeptical of it? You know, something that you’re doing now that’s helping change the game. Was it uplighting? Was it music?

Was it Google reviews? Was it writing content? Was it pricing? Was it?

I’d say definitely Google reviews and writing content. I had a lady who booked a rehearsal dinner. She was from out of town. The bride was actually from around here, but not even our same town. And she was looking for a venue to have a rehearsal

dinner, and she called us. I believe she was in, she said she had gone on the website and read our blog and said, that’s where I want to go. She read the passion that we have in it, that we’re owners that are in the business and she wanted to deal with a local company. So we got a huge party and made a relationship with people who would have never heard from

us from Google, again, back to the, I didn’t think it would help us. And so the Google reviews are big thing, the group interview, I would have never done on my own. So those are the two biggest things I would say

that work.

What, um, if I guess my final side question, what city did you say that she came from that that that woman who found you for the big party? I’ll make sure the listeners hear that. I believe she was a Washington DC area. Wow. And her. Her son

lived around here and the bride was more local. So they were actually, the bride and groom were actually gonna live in Jacksonville but the bride was from this area so they were gonna get married here. So we had no shot at any involvement in that wedding

until she read the blog. She came down ahead of time and visited and came in and had dinner and we set up a sampling for her and she just fell in love with the place. And that was a big deal for us. I mean, it’s not just a one-time catering thing.

I mean, I look at that and I explain it to our staff that that’s a part of being something that those folks are gonna remember forever. They’re always gonna look back at their rehearsal dinner. For us, it’s just another Saturday night, but for them, that’s the day before they got married.

So we get a chance to be in their memories forever, and that’s how I look at those things. And I think that’s what she read on her blog, and that’s what she came for.

Man, I appreciate you guys taking time out of your schedule. I know you’re rebuilding or getting reset up after this hurricane. Luckily, you dodged a bullet there. And I would just encourage all the listeners, if you’re out there and you listen to this show on a daily basis or a monthly basis, or maybe this is your first time listening to the show, go to papagallos.com.

P-A-P-P-A-G-A-L-L-O-S.com. Check them out. And if you’re in the Satellite Beach area, stop by their restaurant. You’re going to love it. It’s a great experience. It’s a local restaurant doing some big things.

Dave and Trisha, we appreciate you guys so much.

I hope you have a productive and safe rest of your Saturday.

Great. Thank you so much, Clay.

Take care, guys.

Appreciate it.

And now, without any further ado, 3, 2, 1, boom! Alright Thrive Nation, on today’s show I want to give you an encouraging word. These are actual real people, real clients we’ve worked with. They’re not holograms. And they’ve had real success. And I know we’re living in a challenging economy and a challenging world, but I’ve worked with

these guys for years and they really are diligent doers. in this crazy world. Dave and Tricia of Papagallo’s The Morning Glory, welcome on to the Thrived Time Show. How are you guys?

Hey, good.

How are you?

Doing well.

I’m fired up. So, Dave, I’m going to start with you. How long ago was it when you first heard about us? How many years ago or what year was that, sir?

2017.

A customer actually mentioned you guys and we looked into it. And I remember our first call, I had to hide in the storeroom to get a half an hour to

talk to you guys.

So you first heard about us six years ago. We’ve been working with you since that time. Tricia, I know that you look at the numbers and so does Dave. When you think about the growth of Papagallas from that first call to now, and then you started Morning Glory since that time. What kind of growth have you guys seen?

Oh God, the Papagallo side,

it’s probably four times what it was when we met you guys.

And then Morning Glory was an idea,

so it’s kind of hard to think about the percentage of growth because it wasn’t a thing yet. But that business is doing well too, right? Morning Glory? Yeah, surprisingly good.

Sometimes it upsets me how well it’s doing so fast, but a lot of the things we’re doing we didn’t do with Papagallos because we didn’t know, you know, and we got to implement some of the things we learned from you guys with the new place and it’s taken off a lot faster. Now your business

has a lot of things that you, a lot of variables, and I’m going to kind of march through them and I’m going to see if you could teach our listeners about this here. So the first thing with Papagallos, the food has always been great. Morning Glory, the food has always been great. If people are in the Satellite Beach area, they need to check out the food. So I’ve never had to, most restaurants I work with, I have to work with them on food quality. I’ve never had to work with you at all on food quality.

However, the one area you guys were not getting reviews from your happy customers. People love the food, but we weren’t getting objective reviews and people read those reviews. Can you talk to us, Dave, about the importance of, I know I harass you about it every week, but can you talk to the listeners out there about the importance of gathering those objective Google reviews and oftentimes video reviews as well?

Oh, absolutely.

I didn’t think it would be that huge when we started down that road,

but every week we get people that come in and go,

oh, we drove 40 miles because we read the reviews about the place. And to be honest, if we go out of town, the first thing we do is look at the reviews as well. So, I mean, you don’t think it’s going to make that big a deal,

but it’s a game changer for sure.

Now, Trisha, on the websites, we’ve worked to create the websites for both Morning Glory and Papagallos, and I find a lot of business owners can get stuck infinitely doing small little minutia changes to their websites instead of building a website that ranks in Google. We’ve worked with you guys on building both websites and we do have to update the menu pricing from time to time and do some things, but how much of a game-changer has it been having websites that actually come up

top in Google? Well, I mean coming up on top on Google is huge because everybody’s using their phones these days to ask where they should go, so for that to just pop up up top is, you know, you can’t put a number on that for what it does for your, your, your income and the people look and search your website. I mean, Dave was writing blogs and stuff that helps with the SEO and coming up high on that. And, uh, we got a catering just from her reading one of the blogs.

I mean, how do you put it?

Yeah. Yeah.

It’s, it’s just been that, that part of it’s been a big eye-opener for me, because I just didn’t put that much weight on it until we started.

I kind of, we always kind of start with, we’ll try anything until it doesn’t work. So we went in with that, with, you know, this full blast and it just blew my mind

how well that worked.

Now tracking results is a big thing. And I love working with you guys because you’re diligent people that show up to work every day. And I don’t care how good of a boss you are in the restaurant business. I really don’t.

No matter how great of a boss you are, you’re going to have turnover in the restaurant business because young people who are waiters and waitresses, they decide to move, they get pregnant, they get another job. There’s a lot of variables. And so you’re never stopping recruiting. Dave, I can’t tell you how many restaurants I’ve worked with over the years and I tell

them, listen, recruiting is a never-ending process as a restaurant owner. It’s like a garden, you have to pull the weeds every week. Can you talk to the listeners out there about the importance of you never stopping recruiting? Because again, I could give you all the advice in the world, but if you would not have implemented it, it wouldn’t help.

Can you talk to the listeners out there about the importance of never stopping recruiting?

Well, it’s just from week to week, like you said, you never know.

One day you don’t have enough shifts, and then the next day you come in and four people disappear in the night, you don’t even know what happened to them. And by having people lined up to come right in, it smooths over the transition. And it’s this never-ending process.

And it seems like lately, the new younger groups that come in, the younger kids, they just change jobs every four or five months just because. You know, when I grew up, you got in a job, you liked it, you stayed. But it’s not that way anymore. People change just for the sake of changing.

So keeping the recruiting going keeps staff.

Now, this is a big thing. The experience itself is a wow. And I know we worked with you guys on making sure we had an intentional wow moment in terms of the decor, the atmosphere, the music, everything.

And again, you guys have great food, but I’d love to get Trisha’s thoughts on this. When people go to Morning Glory for the first time or they walk into Papa Gallo’s, and I’ve had friends of mine, the Johnsons, Jared and Jennifer Johnson actually came to your restaurant

and their comment was, wow, that’s awesome. Can you talk about the importance of being intentional to make an experience that wows there, Tricia?

Well, I mean, that’s, the people look with their eyes first so they don’t even see the food yet. So if they’re looking at your, you know, seating or your walls or, and they don’t get that kind of wow from it, they’re not gonna get the wow from the food either

because that comes later. So it’s very important, especially ladies with bathrooms and stuff is huge. You know, if you’ve got a really poorly put together bathroom and the lady’s gotta go in there and they just don’t like it, they’re not coming back.

Even if your food is amazing, if your bathroom isn’t there, it’s just a game changer for them.

Now, checklists and processes. You guys have done a great job making checklists for everything. I’m going to pull up these websites here. Again, if you’re in Florida, it’s worth the drive. PapaGallows.com, MorningGloryEatery.com, it’s worth the drive. You’ve got to check it out there, folks.

Checklists and processes for everything. Dave, you’ve got to make a menu, you’ve got to have recipes, you’ve got to have checklists. You can go out there and make a great menu, but you have to deliver on it. You guys do such a great job of that. You have a menu, but you’ve got to deliver on it. So you’ve got the recipes and the checklist.

Can you talk to the listeners out there about the importance of taking the time over these past six years and even before that of building checklists for everything?

Well, it’s just, especially in the kitchen area, the cooks, even though you tell them certain things, if it’s not written down and make them measure. Everybody wants to put a little more of this or a little more of that and then that messes with your consistency. So having that recipe and being able to see somebody putting something together like the dough recipe and see them measure now how much goes into it versus just eyeballing it

is a big deal. And if there’s a checklist and you can just see, okay, it’s out or it’s not. And I’m constantly in the kitchen saying, are you measuring? And use a checklist because they don’t, you know, everybody wants to put their little spin on stuff and you just can’t have that.

Now, one thing I really enjoy about working with you, Tricia and Dave, is you’re really, really wonderful people. And you guys aren’t petty people. You’re not, but petty means focusing on small things. You’re not ignoramuses, you’re not jerks. You’re kind people.

And so it’s fun to help amplify your business and to see it grow. But growing a business, again, is like growing a garden. You have to pull weeds every week. And so every week, I hop on the phone call with you at least once a week, sometimes twice a week,

three times a week. Or the website will go down, or there’s a pricing increase, or something will change. Or when the COVID lockdowns happened, it was getting PPP funding. And there’s just so many of these urgent things.

I’d love to get your thoughts, Tricia, on what it’s like to have our team available to help you in your times of need on a weekly basis, because a lot of people view growing a business as an event, where really it’s a weekly process. Can you talk to listeners out there about the value of having a weekly support team that you can trust? Yeah, I mean, like with our menu and stuff,

especially after COVID, you never know when we’re going to have to change something because because we can’t get a product anymore. Or like exactly today, we just found out that one of our wines is discontinued and no longer available. So that’s just going to put a new change on the menu or onto the website as well. The website’s gone down and all of a sudden we get a notice from a customer that it’s down. And now we even have the beach cam on it, which is huge, which you guys helped us with. So that’s got to be up and running 24-7 as well.

I think with COVID, when we were going through COVID, you were ahead of the game as far as everybody else. Like we still are getting stuff for ERC credits, which we have already done, thanks to you guys being able to tell us, hey, you need to look into this.

So I think your help in all those areas, like you said, on a weekly basis has kept us ahead of every little thing that’s come our way, especially if you’re COVID.

Now, Dave, I have a printer guy that I probably haven’t talked enough about my printer guy, but I have a guy, if you’re listening in the Tulsa, Oklahoma area, I will give you my printer guy’s number, bud. But I have printers everywhere in my office,

printers, flat screen TVs. And I’ve worked with the guy, I think for 10 years. And every time a printer goes out or a TV goes out, I call him, he comes by and fixes it. And I can’t tell you how rare that is to have a vendor that I actually am not fighting with every week, every month.

I mean, this guy is on it. Can you talk, Dave, about that? Because we work together every week, and the relationship that you and I have, I think, is very responsive, where if you have something, we knock it out, and it’s sort of that win-win relationship. Can you talk, Dave, about the importance of having a team that you can trust to work with you?

Because I think there’s a lot of squirrely vendors out there.

Well, the biggest help with that is it’s like we get an objective opinion on something. Like, you know, you kind of know what you want to do on any given circumstances, but being able to pick up the phone and have access to your experience and your expertise and say, yeah, that’s a good idea or no, stay away from that because this is why you don’t want to do it. And it’s objective. So it’s not somebody who’s actually got a vested interest in what’s going on, but we get an opinion really quick and

a lot of times we agree with it and it just reaffirms that this is something you should do or shouldn’t

Now Trisha one of the things I did when I was growing my first company DJ connection calm is I? Had a company I hired for graphic design and somehow no matter what we talked about It was always four thousand dollars, and then I had a web guy and every time I’d call my web guy. I don’t know how but it was always $400 Every time I talked to him $400 4,000 graphic design video guy

I don’t know why it was but it was always $3,000 and then they would ever talk to each other So my video guy my web guy my graphic design and there was all these vendors and I could never get any of them to communicate And I always had these massive bills. How helpful is it for you doing the budgeting? I know you work together doing this but how helpful is it for you knowing that it’s going to be a flat rate every month? That’s what it’s going to cost.

Well, I think we’ve had those conversations before, you know, with like the web and the printing, which we do a lot for at the restaurant and stuff like that. Just have one person, one place, have all of our information already, one-stop shop, you know, instant response. We’re constantly, I think since COVID, we’ve been talking about this a lot lately, nobody really does their job anymore and follows up on what they’re supposed to do.

So we turn into being babysitters and making sure that people do their job. But we don’t have that with everything that you guys do for us. We just know that we reach out to you whenever it needs to be done. Don’t even worry about price. It’s already set in place and make it happen and actually get it done and not have to babysit

you.

It’s huge.

I mean, I don’t know how much we spend on that.

My final two questions I have for you is, why should anybody out there who’s in the Satellite Beach area, why should they come by Papagallos and Morning Glory? Why should they do it, Dave? Why should everybody come by at least once?

I would argue people might want to plan a vacation just around the idea of coming to Morning Glory and Papagallos. Why should people check it out? I think the biggest thing is we’re local.

We’ve been, Papagallos has been around for 33 years, Morning Glory going on four. So we’re part of the community. If you want to get an idea of what the community is like, some of the kids have grown up in our place working. So it’s just a local place.

It’s a local taste of, you know, Florida, really. Beach is right out back. You can look at the ocean and have a drink or have a pizza or Eggs Benedict and look at the ocean.

It’s just a nice Florida experience.

And a lot of the comments we get with our staff is, you know, a lot of the people go to restaurants and such, but when they come to our restaurant, the staff is always happy and are there to, yes, friendly and are there to serve you, not just, oh, you’re another customer, you’re another table, you know, kind of do a shoddy little job and move on. You know, they really do care. And I think that comes from Dave, you know, caring about the food as much, it’s gone on to the staff as well.

And it shows through the customers’ responses.

And I’m not asking for the number on the show. I’m not asking for a specific number. But since we’ve started working with you, I believe Papagalos is four times larger. And I believe Morning Glory is about the same size as Papagalos.

Is that accurate?

Yeah.

And like I said, sometimes it just drives me crazy because it took 33 years to get Papagalos to that level. And Morning Glory sometimes beats it and it just drives me bananas. But it’s, I mean, it’s, like I said, when we started with Morning Glory, we started with both feet in the right place and knew where we were going, where we spent a lot of years at Papagalos trying to figure stuff out. And having you in our corner to just bounce ideas off of is a huge comfort and help.

Well, Dave, I really do appreciate you guys. And my final question for you there, Trisha, for people out there that are thinking about coming to one of our workshops or thinking about hiring us for consulting, we only take on 160 clients.

So I don’t wanna waste anybody’s time out there who wouldn’t be a good fit. And I wanna respect everybody’s time, but who would be a good fit in your mind for what we do?

I mean, pretty much anybody. I mean, you’re not a niche,

one type of like a restaurant type of person to go to. You do it with all the businesses, so anybody that has a business that wants to grow their business or even make it better and set up the systems and stuff like that, definitely don’t even hesitate. Just give them a call.

Well, I appreciate you guys. Thank you so much for carving out time. Folks, if you’re watching today, I want to encourage you. We’ve had the craziest last what four years three years Possible it’s never been more difficult to hire people and Dave and Tricia have done it. They’re very normal people They’re not holograms, but they’re very abnormally diligent, and so if you’re out there today, and you’re a diligent person I want to encourage you that you too can have massive success. Thank you guys for carving out time. We’ll talk to you soon, okay?

Dr.. Mark Marla Pete after Dennis through our new digital marketing plan I’m Dr. Mark Moore. I’m a pediatric dentist. Through our new digital marketing plan, we have seen a marked increase in the number of new patients that we’re seeing every month, year over year. One month, for example, we went from 110 new patients the previous year to over 180 new patients in the same month. And overall, our average is running about 40 to 42 percent increase, month over month, year over year. The group of people required to implement our new digital marketing plan is immense,

starting with a business coach, videographers, photographers, web designers. Back when I graduated dental school in 1985, nobody advertised. The only marketing that was ethically allowed in everybody’s eyes was mouth-to-mouth marketing. By choosing to use the services, you’re choosing to use a proof and turnkey marketing and coaching system that will grow your practice and get you the results that you’re looking for. I went to the University of Oklahoma College of Dentistry, graduated in 1983, and then I did my pediatric dental residency at Baylor College of Dentistry from 1983 to 1985. I established my practice here in Tulsa.

and what you need to do to optimize your website. We’re gonna teach you how to fix your conversion rate. We’re gonna teach you how to do a social media marketing campaign that works.

How do you raise capital?

How do you get a small business loan? We teach you everything you need to know here during a two-day, 15-hour workshop. It’s all here for you. You work every day in your business, but for two days you can escape and work on your business

and build these proven systems so now you can have a successful company that will produce both the time freedom and the financial freedom that you deserve. You’re going to leave energized, motivated, but you’re also going to leave empowered. The reason why I built these workshops is because as an entrepreneur, I always wish that I had this.

And because there wasn’t anything like this, I would go to these motivational seminars, no money down, real estate, Ponzi scheme, get motivated seminars, and they would never teach me anything. It was like you went there and you paid for the big chocolate Easter Bunny but inside of it it was a hollow nothingness and I wanted the knowledge and they’re like oh but we’ll teach you the knowledge after our next workshop. And the great thing is we have nothing to upsell. At every workshop we teach you what you need to know. There’s no one in

the back of the room trying to sell you some next big get-rich-quick, walk on hot coals product. It’s literally we teach you the brass tacks, the specific stuff that you need to know to learn how to start and grow a business. I encourage you to not believe what I’m saying, and I want you to Google the Z66 auto auction. I want you to Google elephant in the room. Look at Robert, Zellner and Associates.

Look them up and say, are they successful because they’re geniuses, or are they successful because they have a proven system. When you do that research, you will discover that the same systems that we use in our own business can be used in your business. Come to Tulsa, book a ticket,

and I guarantee you it’s gonna be the best business workshop ever, and we’re gonna give you your money back

if you don’t love it.

We’ve built this facility for you, and we’re excited to see you.

Clay Clark is here somewhere. Where’s my buddy Clay?

Yes, my dog!

Yeah! Clay’s the greatest.

I met his goats today, I met his dogs, I met his chickens, I saw his compound. He’s like the greatest guy. I ran from his goats, his chickens, his dogs.

So this guy’s like the greatest marketer

you’ve ever seen, right? His entire life, Clay Clark, his entire life is marketing. Okay, Aaron Antis,

March 6th and 7th, March 6th and 7th, guess who’s coming to Tulsa, Russia?

Oh, Santa Claus?

No, that’s March. March 6th and 7th, we’re going to be joined by Robert Kiyosaki, best-selling author of Rich Dad, Poor Dad, possibly the best-selling, or one of the best-selling business authors of all time. And he’s going to be joined with Eric Trump. He’ll be joined by Eric Trump.

So we’ve got Eric Trump and Robert Kiyosaki in the same place. In the same place. Aaron, why should everybody show up to hear Robert Kiyosaki? Well you’ve got billions of dollars of business experience between those two, not to mention many many many millions of books have been sold. Many many millionaires have been made from the books that have been sold by Robert Kiyosaki.

I happen to be one of them. I learned from the man. He was the inspiration. That book was the inspiration for me to get the entrepreneurial spirit as many other people. Now, since you won’t brag on yourself, I will. You’ve sold billions of dollars of houses, am I correct? That is true. And the book that kick-started it all for you, Rich Dad Poor Dad, the best-selling author of Rich Dad Poor

Dad, Robert Kiyosaki, the guy that kick-started your career, he’s going to be here. He’s going

to be here.

I’m bummed. And now Eric Trump, people don’t know this, but the Trump Organization has thousands of employees. There’s not 50 employees. The Trump Organization, again, most people don’t know this, but the Trump Organization has thousands of employees.

And while Donald J. Trump was the 45th president of these United States and soon to be the 47th president of these United States, he needed someone to run the companies for him. And so the man that runs the Trump Organization, poor Donald J. Trump, as he was the 45th President of the United States and now the 47th President of the United States is Eric Trump. So Eric Trump is here to talk about time management, promoting from within, marketing, branding, quality control, sales systems, workflow design, workflow mapping, how to build.

I mean, everything that you see, the Trump hotels, the Trump golf courses, all their products, the man who manages billions of dollars of real estate and thousands of employees is here to teach us how to do it. You are talking about one of the greatest brands on the planet from a business standpoint.

I mean, who else has been able to create a brand like the Trump brand? I mean, look at it. And this is the man behind the business for the last, pretty much since 2015, he’s been the man behind it. So you’re talking, we’re into nine going into ten years of him running it, and we get to

tap into that knowledge.

That’s going to be amazing.

Now, think about this for a second. Would you buy a ticket just to see Robert Kiyosaki and Eric Trump? Of course you would. Of course you would. But we’re also going to be joined by Sean Baker. This is the best-selling author, the guy who invented the carnivore diet.

Dr. Sean Baker, he’s been on Joe Rogan multiple times, he’s going to be joining us. So you’ve got Robert Kiyosaki, the best-selling author of Rich Dad, Poor Dad, Eric Trump, Sean Baker, the lineup continues to grow and this is how we do our tickets here at the Thrive Time Show. If you want to get a VIP ticket, you can absolutely do it. It’s $500 for a VIP ticket, we’ve always done it that way. Now if you want to take a general admission ticket, it’s $250 or whatever price you want to pay. And the reason why I do that and the reason why we do that is because we want to make our events affordable for everybody

I grew up without money. I totally understand what it’s like to be the tight spot So if you want to attend it’s $250 or whatever price you want to pay That’s how I do it and it’s $500 for a VIP ticket now We only have limited seating here with them the most people we’ve ever had in this building was for the Jim Brewer Presentation Jim Brewer came here that the legendary comedian Jim Brewer came to Tulsa and we had 419 people that were here. 419 people. Yeah. And I thought to myself that there’s no more room. I felt kind of bad that a couple people had

VIP seats in the men’s restroom. Oh no, I’m just kidding. But I thought, you know what, we should probably add on. So we’re adding on what we call the upper deck or the top shelf. So the seats are very close to the presenters, but we’re actually building right now. We’re adding on to the facility to make room to accommodate another 30 attendees or more. So again, if you want to get tickets for this event, all you have to do is go to Thrivetimeshow.com. Go to Thrivetimeshow.com. When you go to

Thrivetimeshow.com, you’ll go there, you’ll request a ticket, boom. Or if you want to text me, if you want a little bit faster service, you say, I want you to call me right now. I just texted my number. It’s my cell phone number. My personal cell phone number. We’ll keep that private between you, between you, me, everybody. We’ll keep that private. And anybody, don’t share that with anybody except for everybody. That’s my private cell phone number. It’s 918-851-0102. 918-851-0102. I know we have a lot of Spanish

speaking people that attend these conferences. And so to be bilingually sensitive, my cell phone number is 918-851-0102.

That is not actually bilingual, that’s just saying Juan for a Juan.

It’s not the same thing.

I think you’re attacking me. Now let’s talk about this. Now what kind of stuff will you learn at the Thrive Time Show workshop? So Aaron, you’ve been to many of these over the past 7-8 years, so let’s talk about it. I’ll tee up the thing and you tell me what you’re going to learn here, ok? Ok.

You’re going to learn marketing, marketing and branding. What are we going to learn about marketing and branding? Oh yeah, we’re going to dive into, you know, so many people say, oh, you know, I got to get my brand known out there, like the Trump brand. Right. You want to get that brand out there.

It’s like, how do I actually make people know what my business is and make it a household name? You’re going to learn some intricacies of how you can do that. You’re going to learn sales. So many people struggle to sell something. This just in, your business will go to hell if you can’t sell, so we’re going to teach

you sales. We’re going to teach you search engine optimization, how to come up top in the search engine results. We’re going to teach you how to manage people. Aaron, you have managed, no exaggeration, hundreds of people throughout your career and thousands of contractors, and most people struggle with managing people. Why does everybody have to learn how to manage people?

Well, because, first of all, people are either have great people or you have people who suck. And so it could be a challenge. You know, learning how to work with a large group of people and get everybody pulling in the same direction can be a challenge. But if you have the right systems, you have the right processes, and you’re really good at selecting great ones, and we have a process we teach about how to find great people. When you start with the people who have a great attitude,

they’re teachable, they’re driven, all of those things, then you know you can get those people all pulling in the same direction. So we’re gonna teach you branding, marketing, sales, search engine optimization. We’re gonna teach you accounting. We’re gonna teach you personal finance, how to manage your finance. We’re gonna teach you time management. How do you manage your time? How do you get more done during a typical day?

How do you build an organization if you’re not organized? How do you do organization? How do you build an org chart? Everything that you need to know to start and grow a business will be taught during this two-day interactive business workshop. Let me tell you how the format is set up here.

Again, folks, this is a two-day interactive 15… Think about this, folks. It’s two days. Each day starts at 7 a.m. and it goes until 5 p.m. So from 7 a.m. to 5 p.m. two days. It’s a two-day interactive workshop. The way we do it is we do a 30-minute teaching session and then we break for 15 minutes for a question-and-answer session. So Aaron,

what kind of great stuff happens during that 15-minute question-and-answer session after every teaching session? I actually think it’s the best part about the workshops because here’s what happens. I’ve been to lots of these things over the years. I’ve paid many thousands of dollars to go to them. And you go in there and they talk in vague generalities and they’re constantly upselling you for something, trying to get you to buy this thing or that thing or this program or

this membership. And you don’t, you leave not getting your very specific questions answered about your business or your employees or what you’re doing on your marketing. And what’s awesome about this is we literally answer every single question that any person asks. And it’s very specific to what your business is.

And what we do is we allow you, as the attendee, to write your questions on the whiteboard. And then we literally, as you mentioned, we answer every single question on the whiteboard. And then we take a 15-minute break to stretch and to make it entertaining when you’re stretching.

And this is a true story. When you get up and stretch, you’ll be greeted by mariachis. There’s going to probably be alpaca here, llamas, helicopter rides, a coffee bar, a snow cone. I mean, you had a crocodile one time.

That was pretty interesting.

I should write that down.

Sorry for that one guy that we lost.

The crocodile, we duct taped its face. We duct taped the face. It was a baby crocodile. And we duct taped. Yeah, duct taped around the mouth so it didn’t bite anybody.

But it was really cool bouncing that thing around and petting it. I should do that. We have a small petting zoo that will be assembled. It’s going to be great. And then you’re in the company of hundreds of entrepreneurs. So there’s not a lot of people in America today.

In fact, there’s less than 10 million people today, according to U.S. Debt Clock, that identify as being self-employed. So if you have a country with 350 million people, that means you have less than 3% of our population that’s even self-employed. So you only have 3 out of every 100 people in America that are self-employed to begin with, and when Inc.

Magazine reports that 96% of businesses fail by default, by default, you have a one out of a thousand chance of succeeding in the game of business. But yet, the average client that you and I work with, we can typically double this. No hyperbole, no exaggeration, and I have thousands of testimonials to back this up. We have thousands of testimonials to back it up, but when you work with a home builder, when I work with a business owner, we can typically

double the size of the company within 24 months. Yeah. Double? And you say double? Yeah, there’s businesses that we have tripled, there’s businesses we’ve grown 8x, there’s so many examples you can see at thrivetimeshow.com, but again, this is the most interactive best business workshop on the planet. This is objectively the highest rated and most reviewed business workshop on the planet.

And then you add to that Robert Kiyosaki, the bestselling author of Rich Dad Poor Dad. You add to that Eric Trump, the man that runs the Trump Organization. You add to that Sean Baker. Now you might say, but Clay, is there more? I need more. Well, OK, Tom Wheelwright is the wealth strategist for Robert Kiyosaki.

So people say, Robert Kiyosaki, who’s his financial wealth advisor, who’s the guy who manages, who’s his wealth strategist. His wealth strategist, Tom Wheelwright, will be here. And you say, Clay, I still, I’m not going to get a ticket unless you give me more. OK, fine. We’re going to serve you the same meal both days.

True story. We cater to food. And because I keep it simple, I literally bring him the same food both days for lunch. It’s Ted Esconzito’s, an incredible Mexican restaurant. That’s going to happen. And Jill Donovan, our good friend, who is the founder of Rustic Cuff. She started that company in her home and now she sells millions of dollars of apparel and products. That’s

rusticcuff.com. And someone says, I want more. This is not enough. Give me more. Okay. I’m not gonna mention their names right now because I’m working on it behind the scenes here, but we’ve got one guy who’s given me a verbal to be here, and this is a guy who’s one of the wealthiest people in Oklahoma, and nobody really knows who he is because he’s built systems that are very utilitarian, that offer a lot of value, he’s made a lot of money in the, it’s the, it’s where you rent, it’s short term, it’s where you’re renting storage spaces.

He’s a storage space guy, he owns the, what do you call that? The rental, the uh…

Storage space.

Storage units! This guy owns storage units, he owns railroad cars, he owns a lot of assets that make money on a daily basis. But they’re not like customer facing. Most people don’t know who owns the mini storage facility. Or most people don’t know who owns the warehouse that’s passively making money. Most people don’t know who owns the railroad cars.

But this guy, he’s giving me a verbal that he will be here. And we just continue to add more and more success stories. So if you’re out there today and you want to change your life, you want to give yourself an incredible gift, you want a life-changing experience, you want to learn how to start and grow a company,

go to Thrivetimeshow.com. Go there right now. Thrivetimeshow.com. Request a ticket for the two-day interactive event. Again, the day here is March 6th and 7th. March 6th and 7th, we just got confirmation.

Robert Kiyosaki, best-selling author, Rich Dad Poor Dad, he’ll be here. Eric Trump, the man who leads the Trump organization. It’s going to be a blasty blast. There’s no upsells. Aaron, I could not be more excited about this event. I think it is incredible and there’s somebody out there right now you’re you’re watching and you’re like, but I already signed up for this

incredible other program called Smoke Your Way to Thin. I think that’s going to change your life. I promise you this will be 10 times better than that.

It’s like I picked the wrong week. Quit smoking. Don’t do the smoke your way to thin

conference. That is, I’ve tried it, don’t do it. Yeah, chain smoking is not a viable, I mean it is life-changing. It is life-changing. If you become a chain smoker, it is life-changing. Not the best weight loss program though. Right, not really. So if you’re looking to have a stoma, get your tickets at Thrivetimeshow.com. Again, that’s Aaron Antis, I’m Clay Clark, reminding you and inviting you to come out to the two-day interactive Thrivetimeshow workshop right here in Tulsa, Oklahoma. I promise you it will be a life-changing

right here in Tulsa, Oklahoma. I promise you it will be a life-changing experience. We can’t wait to see you right here in Tulsa, Oklahoma.