Clay Clark Client Testimonials | “We’ve Grown 53%! They’ve Helped With the Branding. As a Designer, I Was a Little Nervous to Hand Over That…Now We Are Getting 3-4 Leads Per Week, Which Was Overwhelming!”

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Business Coach | Ask Clay & Z Anything

Audio Transcription

Clay, you’re an entrepreneur, I’m an entrepreneur. And as they say in Stoic, the obstacle is the way. Octa non verba is the motto of the U.S. Merchant Marine Academy at Kings Point, New York. I had appointments with Naval Academy

and Kings Point Merchant Marine Academy. And Merchant Marine Academy’s motto was octa non verba. In other words, don’t listen to what a person says, watch what they do. Clay, my honor, my honor to be on your show and thank you for all you do.

I hear the ripple effects from you are good ripple effects. You know what I mean? People rave about what they learn from you. So congratulations. Hey, Bob Oxenart here. I own Alaska Floor Care in Fairbanks, Alaska.

Got to tell you this. Now people call me to say, hi, I would like to book a carpet cleaning with you. We’ve just created a system. The first time that I ever met you, Clay, was at that first conference in Tulsa.

And that was an incredible conference. And I was so impressed with just the whole thing, just the professionalism, you as a person, your business, your work ethic, and really just who you are. And I was very impressed with all of that. And I thought, gosh, you know, this might be someone that I would really consider working with.

Like, maybe he could really help me. And that’s really what got me interested because I was so impressed with just the professionalism of all of it. And I learned a lot. I come about once a year to a business conference and I’d like to come more. But every year I try to come with my marketing girl with me and we always learn something. We always learn something. And

I think next year I’m going to bring my husband because he really needs to come too. Okay, Thrive Nation. On today’s show, I wanted to share with you a story about a good person who’s growing a good business by treating their customers the way they want to be treated. She’s a longtime client. We’re honored to serve her and help her grow her business. And I want you to hear a great success story. So that being said, Dr. Stephanie, welcome

on to The Thrive Time Show. How are you? Hi, I’m doing great. Thank you so much, Clay. Well, first off, I’m going to pull up your website. So tell all the listeners, what’s the name of your website so we can verify that you are in fact a real orthodontist?

Okay, my website is smileshollywood.com. Okay, smileshollywood.com. Yes. I’m going to pull this up real quick here. And as I pull this up, I’m going to ask you a little bit about your background because you’re doing really well.

You’re based in McKinney, Texas. When did you have that vision to become an orthodontist? Like what age were you where you thought, you know what, I wanna become an orthodontist? Well, that had to have been when I was visiting my own orthodontist,

Dr. Jim Boley, who’s retired now, but was an awesome, great orthodontist, Dr. Jim Bolli, who’s retired now, but was an awesome, great orthodontist, and one of the greats, really. But what’s funny is, is that I actually wanted to be a medical doctor first. And I used to go into his office and he’d say, Stephanie, you don’t wanna be a medical doctor,

you wanna be an orthodontist. And I said, no, I don’t, Dr. Bolli. Why are you saying that? And he started telling me all of the great things about dentistry and why it’s so great because you don’t have to deal with people dying on you. You don’t have to deal with sick people. You get to make people look amazing and beautiful by straightening their teeth and you leave with happy patients. And you know, he talked me into it and I thought, that sounds like a great job. So that’s really how I became an orthodontist.

And you’re in McKinney, Texas, right? So how long have you been an orthodontist in McKinney, Texas? So I’ve been an orthodontist for 26 years, practicing in McKinney. And when you went to medical school, what percentage of the time in medical school or dentistry school, dental school,

did they spend teaching you how to market and or grow your own practice? Absolutely zero. Zero marketing skills. Now coaching is an ongoing process. Every week Andrew meets with you.

Every week. I know this might sound shocking for folks out there, but every single morning our coaches have to meet with me at six in the morning. And I ask them every morning, I say, how’s your client doing? And I go over all 160 clients.

It’s a real thing. I go over 40 clients every single day. I go over the checklist of all 40 clients every day. And we do that every single morning. So every week we review the files of all 160 clients to make sure you guys are thriving, you’re growing,

you’re not backsliding, everyone’s doing well. Could you talk about the importance of having somebody who, A, helps you track, but also kind of pushes you to be your best? Well, that has been a lifesaver because honestly, well, I kind of learned it on myself

because Andrew was good about pushing me and he would say, okay, well, did you meet with your staff about this or that? And I said, oh yeah, I didn’t quite do that. And so he was really good about reminding me that I needed to meet with my staff once a week

or once a day, whatever it was, depending on the item. But I found like, for instance, with my front desk girl, she was fantastic, but she was supposed to be following up on leads. She was supposed to have a lead list. And so every week I would call her and say,

hey, how’s that lead list? And I would actually have Andrew on the phone with me and she and we would talk and she she kind of would say, Oh yeah, yeah, they’re good. And you know, and then finally I think she got it. She realized I need a list. And so I think she realized Dr. Christ is going to ask me every week and I better get organized here. And so she actually came up, Dr. Christ is going to ask me every week, and I better get organized here.

And so she actually came up with her own lead list in her own little system, which was fantastic, by the way, and it’s helped us tremendously at the front desk. And anytime we go over the lead list, because I have several, I have about three employees that have lead lists, different kinds of lead lists, and she is fantastic. I never have to worry about her lead list. The other two, I have to check theirs, but…

And that’s the thing is I think you start to really hold your employees accountable. And Andrew helps hold me accountable and make sure that I’m doing everything I’m supposed to be doing because let’s face it, life gets busy. You know, and I mean, I’m a mom and I’m a wife and I have all kinds of other things

going on too. And so I want to have a thriving business, but you have to, you have to put the work into your business. And it’s nice to have someone there prodding me along when I get lazy. Now you’re one of these wonderful folks where most of our clients, they actually come to the workshops. They also do coaching. And so you’re somebody who’s been to the conferences.

You do the weekly coaching. You’ve seen the whole experience. I guess, you know, some people describe our coaching system as life changing or they focus on the numbers. How would you describe how the one-on-one coaching in conjunction with the conference has impacted

maybe you and or your business? Well, the first time that I ever met you, Clay, was at that first conference in Tulsa and that was an incredible conference. And I was so impressed with just the whole thing, just the professionalism, you as a person, your business, your work ethic, and really just who you are. And I was very impressed with all

of that. And I thought, gosh, you know, this might be someone that I would really consider working with. Like maybe he could really help me. And that’s really what got me interested because I was so impressed with just the professionalism of all of it.

And I learned a lot. I come about once a year to a business conference and I’d like to come more, but every year I try to come with my marketing girl with me and we always learn something. We always learn something and I think next year I’m going to bring my husband because he really needs to come too. He’s been going along with this with me and he’s thinking, wow, this is really working for you. Maybe I need to come to. And he’s been going along with this with me. And he’s thinking, wow, this is really working for you.

Maybe I need to come. So we’ve loved it. So if somebody is watching right now, they’re on the website, they go to thrivetimeshow.com, they’re thinking about scheduling a free consultation or they’re thinking about coming to a workshop.

What do you say to somebody out there that’s on the fence, thinking about coming to a conference and or scheduling a free 13 point assessment? Well, I say absolutely do it, absolutely do it. And I will say that it’s a process. It doesn’t happen overnight, but if you stay the course,

you’re gonna see results because I’m absolutely convinced. Dr. Christ, thank you for allowing us to take up some of your valuable time today. I really do appreciate you, and I can’t wait to see it in person here soon. All right, thanks so much, Clay.

Take care, bye-bye. Hi there. My name is Stephanie Pipkin. I am 24 years old, and I own Black River Falls Cleaning Services. We opened in April of 2019, and it is now mid-June of 2020.

So I wanted to talk today about the success and growth I have achieved by implementing the Proven Path with Clay Clark’s team and my business coach Luke from Thrive Time. It has been insane to say the least. I started working with them in mid-February of this year, so we’re about four months in of working together and it has completely transformed my

business in pretty much every facet. So I’m gonna check my notes here. So in four months my leads have tripled. I was getting probably like two leads a week now I’m getting more in the like 10 to 15 leads a week. I have doubled my number of employees. I’m now hitting the highest revenue weeks in the history of the company week to week it seems like. We went from about six appointments

today as our highest in February to now 14 to 15 appointments a day. And hiring quality employees has become much simpler and less stressful by using their systems for hiring. I typically only get maybe two complaints a month if that and everybody shows up to work. I just have really high quality employees now, especially in something people typically consider a high turnover type of work, you know, cleaning houses, cleaning businesses. I have

amazing employees now and I get rid of the ones who are not so amazing and bring on new ones because of you know group interviews and interviewing every single week. It’s just been great and I don’t waste as much time on low quality candidates anymore. I have successfully gained our second largest commercial client and this was during COVID.

So again, I started working with Luke and Clay in February and then COVID hit in mid-March or so. So for the entire month of April, we were shut down residential, April and May I believe. And so despite that, and again being a new business and all this stuff, I mean we came out of COVID like stronger than ever and now hitting our highest numbers in the history of the company. It just leads, just piling in.

And the beauty is when people call us, they’re already sold because of our Google reviews, our online presence, the no-brainer offer that we now give to our clients, which is, you know, if they book their second appointment within a month of the first, they get 50% off.

And again, they’re just ready to book. I hardly have to do any work it feels like sometimes to actually book people. So that’s amazing. So every week I meet with Luke and it’s awesome. Obviously I’m in Wisconsin, he’s in Oklahoma, but we have a great time. I know I can text him at any time, call him at any time with any issues I’m having, especially when COVID did hit. They were so helpful in helping me get the PPP grants and everything settled away there and really pushed me to make sure I was on the ball and getting all of the grants that I was possibly able to which was amazing. So they’ve

just been such a wealth of information and when I’m freaking out because you know a burning fire is happening Luke’s there to calm me down and you know back me off the cliff edge and it’s just awesome to have him you know as a resource there. Worth every penny I mean I’d pay him a million dollars a month if I can and maybe someday I’ll be able to but I would just say go for it if it seems like a good fit just go for it. Do what they say even if you think

it’s stupid or ridiculous just do what they say because it’ll work. You know, people, when they look at my business, you know, people in my town, they think I’m lucky. They think I’m just, you know, things just happen for me. And you know, maybe I am lucky, but it has a lot to do with hard work and, you know, perseverance and, you know, working till you cry sometimes.

That’s just being an entrepreneur, which if you’re a business owner, you understand that. But it’s having these systems in place of, of course I’m gonna be successful. It’s an absolute, because I have all this stuff in the background happening.

And I have Luke and Clay and everybody on their team working really hard to make sure that I’m a success and I can tell that they are just so excited every single week when I’m having all these wins and things like that. They’re so excited for me. So it just it’s the best thing ever and I would suggest to anybody to work with them. So sorry for the long-winded reply, but I just had so much to say and I could go on for hours probably about how amazing they are. But thank you to Clay and Luke and the entire team there, everything you guys have done for me.

And I am so excited to continue to work with you for years to come. I met his chickens. I saw his compound. He’s like the greatest guy. I ran from his goats, his chickens, his dogs. So this guy’s like the greatest marketer you’ve ever seen, right? His entire life. Clay Clark, his entire life is marketing. Okay, Aaron Antis, March 6th and 7th. March 6th and 7th. Guess who’s coming to Tulsa, Russia? Ooh, Santa Claus? No, no, that’s March, March 6th. You’re going to be joined by Robert Kiyosaki, Robert Kiyosaki, best-selling author of Rich Dad, Poor Dad,

probably the best-selling or one of the best-selling business authors of all time. And he’s going to be joined with Eric Trump. He’ll be joined by Eric Trump. Eric Trump and Robert Kiyosaki in the same place. In the same place. Aaron, why should everybody show up to hear Robert Kiyosaki? Well you got billions of dollars of

business experience between those two, not to mention many many many millions of books have been sold many many millionaires have been made from the books that have been sold by Robert Kiyosaki I happen to be one of them I learned from the man he was the inspiration that book was the inspiration for me to get the entrepreneurial spirit as many other people. Now since you won’t brag on yourself, I will. You’ve sold billions of dollars of houses,

am I correct? That is true. And the book that kick-started it all for you, Rich Dad Pornhub, the author, the best-selling author of Rich Dad Pornhub, Robert Kiyosaki, the guy that kick-started your career. He’s gonna be here. He’s gonna be here. I’m pumped. And now Eric Trump, people don’t know this, but the Trump organization has thousands of employees. There’s not 50 employees. The Trump organization, again, most people don’t know this, but the Trump organization has thousands of employees. And while Donald J. Trump was the 45th president of these United

States and soon to be the 47th president of these United States, he needed someone to run the companies for him. And so the man that runs the Trump organization for Donald J. Trump as he was the 45th president of the United States and now the 47th president of the United States is Eric Trump. So Eric Trump is here to talk about time management, promoting from within, marketing, branding, quality control, sales systems, workflow design,

workflow mapping, how to build. I mean, everything that you you see the Trump hotels, the Trump golf courses, all their products, the man who manages billions of dollars of real estate and thousands of employees is here to teach us how to do it. You are talking about one of the greatest brands on the planet from a business standpoint. I mean who else has been able to create a brand

like the Trump brand? I mean, look at it. And this is the man behind the business for the last pretty much since 2015. He’s been the man behind it. So you’re talking, we’re into nine,

going into 10 years of him running it. And we get to tap into that knowledge. That’s gonna be amazing. Now think about this for a second. Would you buy a ticket just to see Robert Kiyosaki and Eric Trump? Of course you would. Of course you would. But we’re also going to be joined by Sean Baker. This is the best-selling author, the guy who invented the carnivore diet.

So if you’re out there today and you want to change your life, you want to give yourself an incredible gift, you want a life change. the carniv interactive event. Again, the day here is March 6th and 7th. March 6th and 7th, we just got confirmation. Robert Kiyosaki, best-selling author of Rich Dad, Poor Dad. He’ll be here. Eric Trump, the man who leads the Trump organization. It’s gonna be a blasty blast.

There’s no upsells. Aaron, I could not be more excited about this event. I think it is incredible and there’s somebody out there right now you’re you’re watching and you’re like but I already signed up for this incredible other program called Smoke Your Way to Thin. I think that’s going to change your life. I promise you this will be 10 times better than that. Looks like I picked the wrong week to quit smoking.

Don’t do the Smoke Your Way to Thin conference. That is it. I’ve tried it. Don’t do the smoke your way to thin conference. That is I’ve tried it. Don’t do it. Yeah. Chain smoking is not a viable. I mean, it is life changing.

It is life changing. If you become a chain smoker, it is life changing. It’s not the best weight loss program though. Right. Not really. So if you’re looking to have life-changing results in a way that won’t cause you to have a stoma, get your tickets at Thrivetimeshow.com.

Again that’s Aaron Antis, I’m Clay Clark, reminding you and inviting you to come out to the two-day interactive Thrivetimeshow workshop right here in Tulsa, Oklahoma. I promise you it will be a life-changing experience. We can’t wait to see you right here in Tulsa, Oklahoma. I promise you it will be a life-changing experience. We can’t wait to see you right here in Tulsa, Oklahoma.

Transcribed with Cockatoo

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