Business Podcasts | The Difference Between Want-Trepreneurs and Entrepreneurs | Want-Trepreneurs Are Disorganized “BIG IDEA” People Who Refuse to Do Math | Successful Entrepreneurs Are Organized People Who Start with Knowing Their Numbers
STEP 1 – Create a No-Brainer Offer That Actually Works
STEP 2 – Create a Pre-Written Script
STEP 3 – Create a Tracking Sheet to Track the Key Performance Indicators
STEP 4 – FOCUS – Focus On Core Tasks Until Success
STEP 5 – Great People Bore Down While Mediocre People Suffer from Boredom
Know Your CRAP – Core Repeatable Actionable Processes
“Most people are sitting on their own diamond mines. The surest ways to lose your diamond mine are to get bored, become overambitious, or start thinking that the grass is greener on the other side. Find your core focus, stick to it, and devote your time and resources to excelling at it.” – Gino Wickman, Traction: Get a Grip on Your Business
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Gary:
I’m Gary from Gary’s Landscape, we do irrigation, tree removal, landscaping, we pretty much do it all. I can landscape the heck out of a property, that’s never really been a problem for me. I had a tough time with accounting, with my bookkeeping, but then I came up with this amazing system that has really been a game changer for me. This side of the dash here, this is all the invoices, this side of the dash is going to be expenses. Then I’ve got any miscellaneous receipts or anything like that, that goes in the backseat. Then of course anything tax related, I don’t even know what half that stuff is, but anything from IRS, that’s going to go right here on the passenger side floorboard.
I’ve even got a place for customer complaints, right out here. I’m kidding actually, it’s not really the best to even open the windows at all, blow everything around. Is it a perfect system? No. I can’t use the defrost in my truck, which sucks. Having passengers, that doesn’t always work out so well. But it’s small price to pay. We’re meticulous, every transaction matters, period. Okay? The system, that’s what I love about it, it’s virtually foolproof.
Show Intro:
Some shows don’t need a celebrity narrator to introduce the show, but this show does. In a world filled with endless opportunities, why would two men who have built 13 multimillion-dollar businesses altruistically invest five hours per day to teach you the best practice business systems and moves that you can use? Because they believe in you, and they have a lot of time on their hands. They started from the bottom, now they’re here. It’s the ThriveTime Show starring the former US Small Business Administration’s Entrepreneur of the Year Clay Clark, and the entrepreneur trapped inside an optometrist’s body, Dr. Robert Zoellner. Two men, eight kids co-created by two different women, 13 multimillion-dollar businesses. Get ready to enter the ThriveTime Show. [music 00:02:37]
Clay Clark:
Yes, yes, yes, and yes. James, you’re in the air, everywhere. How the heck are you doing?
James:
I’m doing fantastic, in the air, everywhere. Let’s go.
Clay Clark:
Hey, now, Sarah, how are you doing?
Sarah:
I’m doing great.
Clay Clark:
Okay. What we’re going to talk about on today’s show is the difference between wantrepreneurs and entrepreneurs, the difference between the wantrepreneur and the entrepreneur. You see, one is you say it differently, and well, wantrepreneur is probably not even a word, but the idea is there are certain people that want to be entrepreneurs, and they love big ideas, but they refuse to do math. They’re chronically disorganized people, they’re big idea people who refuse to the math. Again, a wantrepreneur are disorganized, big idea people who refuse to do the math.
Then the entrepreneur, a successful entrepreneur, successful entrepreneurs are organized people who start with knowing their numbers. They’re very organized, they know their numbers. So let’s talk about previous jobs you’ve had. Sarah, you used to work at Incredible Pizza, right?
Sarah:
Sure did.
Clay Clark:
You were a manager, am I correct?
Sarah:
Yeah, I was.
Clay Clark:
What kind of numbers did you have to know to manage there?
Sarah:
Well, I had to know how many parties we had that day, how many employees we had, how many pizzas to order.
Clay Clark:
So let’s talk about it. So you had to know how many parties you had booked for the day and how many employees you had scheduled for the day, and how many pizzas you needed to make or what?
Sarah:
Yeah. Ice cream cookie cakes, you name it.
Clay Clark:
Why did you have to know the number of customers coming in for the day, the number of employees coming in, and the amount of food going out?
Sarah:
Well, I didn’t want to be short and I didn’t want to waste either.
Clay Clark:
There it is. Now, James, this is an interesting thing, on this ReAwaken America Tour we only can accommodate 3200 people here for the ReAwaken America Tour for Miami, Doral, for Trump Doral. So if anybody out there that wants to come and join us for the ReAwaken America Tour in Doral, we can only accommodate 3200 people. That’s how many people we can accommodate, that’s all we can accommodate. James, why do we have to know that number as we get closer and closer to selling out, because we sell out every event? Why do we here at the ReAwaken America Tour have to know the number of tickets we’re allowed to sell?
James:
Well, we don’t want to overbook it.
Clay Clark:
Or?
James:
Under-book it?
Clay Clark:
There it is. But there is a great many people that don’t want to actually sit down and do the math, they just don’t. They’re wantrepreneurs, they don’t want to do the math and they don’t want to be organized. Now, why do we have to be organized? Think about this, we’re selling tickets right now for the ReAwaken America Tour, somebody else out there, you are wanting to start your own successful company, or you have a business right now. Let’s talk about this. Why does everybody out there have to know their numbers?
What we’re going to do right now, and why does everyone have to be organized? I’m going to walk you through just some of the steps you have to have in place if you’re going to build a successful company. Okay? So one, you have to create a no-brainer offer. You have to create a no-brainer offer. So right now, one of the businesses I’m involved in is called Tip Top K9, it’s a dog training franchise that’s done very well, we’ve helped the brand grow from one location now to 20-plus locations, and we are franchising. So people out there who are looking to switch to a new career, the Tip Top K9 franchise model’s available. But Sarah, the first time we trained someone’s dog, it’s a dollar. The first lesson is a dollar. Why is the first lesson a dollar?
Sarah:
Well, you can’t beat that. Everyone can afford a dollar.
Clay Clark:
Why does it work so well, James? Why does it work so well to offer the first lesson for a dollar?
James:
It gets you in the door.
Clay Clark:
Okay. Again, it gets people in the door. So if you were thinking about hiring a dog trainer and it’s a dollar, it’s like, “Why would I not do that?”
James:
Right.
Clay Clark:
So another example would be for the ReAwaken America Tour, I don’t financially come out ahead as a result of these. General Flynn and Eric Trump and I were doing these events to help get the information out, to share with people what is actually going on with America right now, but we wanted everyone to be able to afford to go. So we let people name their price for Las Vegas, Nevada, you can pay whatever price you want to pay. Sarah, why do we make people an offer? We say, “Hey, you can name your price.” Why do we do that?
Sarah:
Well, we don’t want anyone to miss out because of funds.
Clay Clark:
Right.
Sarah:
We want people there.
Clay Clark:
Now, it’s hard to have a relationship if you don’t get to know people, it’s hard for people to come to an event and discover the truth if they don’t know people. It’s hard for a dog trainer to train dogs if they don’t ever meet the owner of the dogs. So you have to create a no-brainer offer that actually works. Now, see, that’s an interesting strategy that works. All right? Now, next is you have to create a script, a pre-written script. Sarah, why do we have to have a pre-written script? There’s a lot of variables, so when people go to call Tip Top K9 to schedule dog training, or they call the ReAwaken America Tour to request a ticket, why do we have to have a script of the basic information that we must cover over the phone?
Sarah:
Well, it’s mostly quality assurance. You want everyone to get the same information and you want them to be in the know.
Clay Clark:
James, why am I fastidious about making sure that people follow the script?
James:
So that everyone knows what’s going on.
Clay Clark:
There it is. Unbelievable. Okay, let’s continue. So you have to create a tracking sheet. Now, this is interesting. Okay? So we have a tracking sheet, and I’m not asking you to disclose the numbers, and I don’t want any fighting between you two, but Sarah, you have worked here for quite a while, you’re doing a great job and I think you have the record for the most number of people you’ve been able to reach during a day to get them a ticket. I believe that’s correct.
Sarah:
So far I am the record holder.
Clay Clark:
Okay. It doesn’t mean I like you more, although I do have a heavy bias towards liking you more, but the reason … When we track the numbers on a board of how many tickets every person sells per day, or how many dog training lessons someone’s booked a day, or if you’re a dog training, if you do own a Tip Top K9, if you reach out and you want to buy a Tip Top K9 franchise, we want to make sure that every location is successful. So why do we want to track the conversion rate? If one person’s talking to 10 potential clients about training their dog and they only close two, they only convert two deals from a one-dollar into a full-paying customer, and someone else is converting 80%. So one guy’s converting 20%, one guy’s converting 80%, why would you want to know the conversion rate for people, Sarah? What would be the reason for that?
Sarah:
Well, you’ve got to know where you’re at. You’ve got to know how your business is doing, and your employees are a big important part of that.
Clay Clark:
Okay. So you want to track your key performance indicators. Now, James, you can’t improve if you don’t know the numbers. You’ve got to measure what you treasure. Now, why is it, why do you think, the ReAwaken America Tour aside, why do you think that when I work with business owners, most business owners don’t know their numbers before they start working with our coaching service? Why is that? Why do you think that most people that I talk to, before they hire our coaching service, they don’t know their numbers, James?
James:
They could be comfortable or lazy or just not realizing that’s the best practice to do.
Clay Clark:
Sarah, what do you think?
Sarah:
I just think that they think it’s more simple than that, they think it’s just going to come around. They don’t think that they have to do the work.
Clay Clark:
I believe that, having consulted businesses since 2005 and having started my own, I think that most people put the emotion in the way of the motion they need to take. So instead of saying, “Wow, the conversion rate of this person is lower than that person, therefore we need to train with them or help them find another job.” People are like, “Oh, I just won’t talk about it.” Because they want to avoid that awkward conversation that, “Wow, your sales are tremendously worse than that person’s sales.”
Think about this, if you buy a Tip Top K9 franchise, if anyone’s listening today and you go out there today and you buy a Tip Top K9 franchise, Ryan and Rachel Wimpey, the owners of that company, they’re going to sit down and train you on how to train dogs, it’s unbelievable how great they are at training you. They’re going to get you equipped so that you can go out and open your own successful company. The way franchising works is they make a small percentage of what you as a local owner make. So they actually come out ahead financially if you do well, they make money if you make money.
So they want you to do well, so why is it then that maybe one Tip Top K9 location would do much better at sales than another one? Or why is that one person selling tickets would do a much better job than somebody else? Or why is that another business I work with, why is it that one salesperson would do a better job selling pools and pergolas than somebody else?
James:
Well, if they really believe in it, they’re really going to sell it from their heart.
Clay Clark:
Keep going, Sarah. What if you believe it in it with your heart but you don’t follow the script?
Sarah:
That’s true. I think it’s all about tracking, who knows their numbers.
Clay Clark:
I’m telling you this, I have met people, I have met people, I have met people in the past who are very passionate about dog training, but they can’t sell it. I have met people who are passionate about the ReAwaken Tour, we had a guy who moved here from Minnesota last year, I think it was before you started.
Sarah:
Right before I started.
Clay Clark:
Just, God bless his soul, he couldn’t sell anything. It was rough. Every conversation ended in, he’d somehow paint himself into a corner and then go, “Oh, no.” Every call, it was unbelievable. So he would go, “Thank you for calling the ReAwaken America Tour, how can I help you get a ticket?” There’s a script you say, right? He would not follow it. He would go, “How are you?” And they’d go, “Fine, doing great. You’re my first person I’ve talked to today.” Then they would go, “Oh, how are ticket sales?” He would go, “Well, it’s been a hard day for me right now.” They’d go, “Well, how much are they?” He’s like, “Well, they start …”
Because we were supposed to let people know, “Hey, we’ve got VIP, we have scholarship, you can pay any price, or we also have general admission. What option are you looking …” There’s a process and you have to tell people who are the speakers, and he would say, “I could work with you.” They’d go, “I’ll call you back.” Every call, it didn’t matter how excited people were, he would turn them into a non-buyer. I’ve seen the same thing with every industry. But he was passionate about America, that guy can talk to you all about saving America and why we need to save America and the Constitution, and he listened to every single show, but he could not sell well.
So I want to make sure people understand this. Also, interesting thing, we had a person years ago at our haircut business who was very, very into, it’s called Elephant in the Room by the way, it’s a haircut chain that I own and founded and grow, and we had one of our callers that was the best salesperson ever, best haircut guy ever, best in terms of selling haircuts. But Sarah, he had never, this was interesting, because he was very good at selling the haircuts, very good when people would call, he would schedule appointments, the top rep we had. I talked to him one day, we had our staff meeting, we do our Monday morning trainings, and everyone was gathered around.
I said, “Hey, we’re going to bring up this guy today and we’re going to all role play on the script, and then we’re going to open up for questions, because he’s the best we have.” So we’re talking and someone says, “Well, hey, so what is your, how do you sell well?” He said, “I just follow the script.” This blew people’s minds. He says, “The other thing I do is I never go into the stores.” They’re like, “You’ve never been to the stores?” He’s like, “No, I will never go to our businesses.” They’re like, “Why?” He’s like, “Well, I used to work at a restaurant back in the day and I loved it, but after working there I could never eat there. So I never have been to the stores and I know nothing about any of the people who work here, so that’s how I do it.”
Sarah:
Amazing.
Clay Clark:
That’s his strategy.
Sarah:
Impressive.
Clay Clark:
Another example, we had a guy at a company I started back in the day, I don’t own this company anymore, called Epic Photos. It was one of the most successful wedding photography businesses around, I don’t own it anymore, I used to own it, started the company. This company was very interesting to me because our top sales guy in our call center, top guy, let me pull it up here, he didn’t know anything about wedding photography, and he didn’t care about it either. So the question is, how is it possible …
Let me pull this up, this was the call, this is my last day at work here, so I filmed this, this was my last day at work and I had to get this as a way to save this magic moment. This is the kind of stuff I look forward to, I love call centers, I love call centers. I love sales, I love marketing, I love businesses. Here’s the call center, just a magic moment here. Everybody is reading the same what, Sarah?
Sarah:
Script.
Clay Clark:
Right. Oh, yeah. Everybody’s on the phone, they’re all just reading that script.
Sarah:
Amazing.
Clay Clark:
We’d book a wedding about every hour, it’s beautiful. This guy went on to be successful in real estate.
Salesperson:
I black out from 3:00 to 9:00, and then at 9:00-
Clay Clark:
And these guys would sell stuff, one of our top sales guy admitted that he knew nothing about photography and had no interest in it.
Sarah:
That’s great.
Clay Clark:
So it is poss … What if you’re passionate about the product and you follow the scripts? Well, that’s a laser shot, that’s great. So you guys both happen to be passionate about saving America and you follow the system, which is great. But that’s what people don’t understand is you can have passionate people that do not follow scripts, and they will not be successful. It would be like a football player who is passionate about football, he loves the game, loves the game, not in shape, doesn’t work out, loves the game though.
James:
Loves the game.
Clay Clark:
Doesn’t work out, not in shape, doesn’t know the playbook, but loves the game. It’s possible. So you have to combine both, right? So again, if you want to be a successful entrepreneur, you have to be orga …
James:
Nized.
Clay Clark:
Yes, and you have to do the …
Sarah:
Math.
Clay Clark:
Yes. That’s what happens, and a lot of people they just don’t want to do the math, because it’s mental laziness, it’s a form of laziness called mental laziness. People would rather not look at the numbers. So what? You’ve got to create a no-brainer that actually works. So again, I would encourage you to go to TipTopK9.com, the one dollar for the first lesson is a powerful move. If you go to EITRLounge.com, that’s Elephant in the Room, the first haircut’s a dollar. That’s a great move. Now, for PMHOKC, you can’t have one dollar for your first pool installation. Sarah, why can’t you have one dollar for the first? Someone’s going, “That’s awesome. I’ll do one dollar for pool installation, I’ll kill the game.” Why can’t you do one dollar for the first pool installation?
Sarah:
Well, not everyone wants a second pool. You’re going to lose so much money.
Clay Clark:
Right. So what we do with his business, Randy Antrikin’s business … By the way, when I first started working with Randy, he went from doing about $50,000 a month to like $1.6-million dollars a month.
Sarah:
That’s amazing.
Clay Clark:
So what we found out with Randy, the big no-brainer, we had to become the highest rated and most reviewed pool installation company in America. He’d already installed a lot of pools, a lot of projects. In order to get there, we had to call every single former customer and get an objective review from them. We had to ask them, “Could you, would you take the time needed to leave us an objective Google review?” We had to call them all. Sarah, why do we have to call former customers and ask them to actually leave an actual review about the actual projects that we had done for them? Why couldn’t we just want it to happen? Why did we actually have to go pick up the phone, call former customers and gather reviews from them?
Sarah:
Well, they won’t leave a review unless you ask.
Clay Clark:
There it is. But there’s people I know, that’s their approach to marriage. Well, we’ll just see if it happens. It will not happen if you don’t ask someone on a date, so it’s that approach to getting … I’m serious, this is the thing. I was in a restaurant the other day, and the waiter comes by, “Bro, how’s everything tasting, bro?” It’s one of those restaurants where everybody’s bro. “Bro, how’s everything tasting, bro?” I had to go to church, because I took my kids out to breakfast and we went to church. Breakfast and church. Now, church starts at a certain time, and this guy’s like, “Hey, bro. Is everything tasting great?”
I’m going, “This guy’s going to make this an hour-and-a-half breakfast. I know what he’s doing here.” Bro, how are you, bro? I’m going, “Hey, I need you to get me a check, I need you to. I need you to get me a check.” Okay, bro. Yeah, right. Two minutes later, he’s not anywhere, he’s hanging out talking, “Bro, how are you, bro? You guys doing good, bro? Oh, bro.” I go, “Hey, I need you to get me a check. I need you to. I love you, I love you. I need, and I’ll tip you well, but I need that check.” He’s like, “Okay.” He gets in another chatty conversation with someone else.
So then at that point, I had to follow up a third time. Which leads me to my next point, all successful entrepreneurs follow up, they have focus, they focus, focus. What does focus mean? Focus, here we go, folks, focus on core tasks until success. So why do I have to follow up, Sarah, why did I have to follow up over and over, and over with the waiter to get a check? Why did my client Randy Antrikin have to follow up with his former buyers, his former customers to get them to leave a review? Why can’t you just ask someone to do it and just laissez-faire, let it happen, let’s see what happens through entropy? We’ll just drift our way to success. Why?
Sarah:
Well, people don’t remember things, so if you don’t follow up, it won’t happen.
Clay Clark:
Interesting, interesting. James, why do you think we can’t just announce the date, “ReAwaken America Tour coming to Doral, woo.” To quote Ric Flair. To quote Ric Flair moving by quickly. Why do you … Ric Flair moving up and down. Why can’t you just announce tickets, put a flyer out and just go, “All right, baby?”
James:
Well, because in 10 seconds from now, my attention’s going to be somewhere else.
Clay Clark:
There it is.
James:
… Is going to be released.
Clay Clark:
There it is. That’s what it is, right? So you’ve got to focus on core tasks until success. Next pro-tip, to move from being a wantrepreneur to being an entrepreneur, okay? This is big, this is big stuff, someone needs to write this down, somebody needs to … Okay. Great people or successful people bore down, while mediocre people suffer from boredom. Interesting how that works. So have you noticed that most people always want a new idea? I’m sure you’ve never seen this before, but I meet a lot of people, I’m 42, a lot of guys I meet, they get married, a lot of guys I’ve met, they get married, they’re so fired up. “Woo-hoo-hoo, we’re getting married. We’re getting married. We’re getting married. Met her at the gym. We’re getting married because I met her at the gym.”
Then I’ll talk to them five years later, “How are you? How is she?” I’m proud of myself that I remember the name. “Jeff, how is Michelle?” I see him at Office Depot or something, or I see them at a restaurant. “How’s Michelle?” Oh, we’re not together anymore. What happened? Because they move on to a new thing, I know people that do this with home buying. They buy a house, they love the idea of flipping a house, buy a house low, sell it high. Then you go, “How’s the home flipping business going?” Oh, it didn’t work out. Because they move on to new ideas, I think most people love to move on to new ideas. I would love to get your thoughts, James. Why do most people want to move on to new ideas, as opposed to boring down and doing what works?
James:
Well, I think people get bored and it’s always easier to say, “Hey, grass is greener on the other side.”
Clay Clark:
It is, why is that though?
James:
Mental laziness.
Clay Clark:
What do you think, Sarah?
Sarah:
I think people just don’t want to put in the work. They get lazy and they get bored, and starting things is easier than finishing.
Clay Clark:
There it is. Okay, now Gino Wickman is a friend of our program, we’ve had him on the show multiple times. He started a program called Traction, and he has this notable quote where he says this, and I’m going to read it to you guys from his book Traction. I love the book. It says, “People are sitting on their own diamond mines, and the surest way to lose your own diamond mine is to get bored, to become over-ambitious, to start thinking that the grass is greener on the other side. Find your focus and stick to it and devote your time and resources to excelling at it.”
Now, this is something on our podcast here today, it’s February the 23rd, I’m sure most people hear these shows whenever they hear them. If you’re listening right now, you’re hearing it now. Wow. You’re not hearing it now that I’m recording it, you’re hearing it after now, but for you after now is now. Wow. Yeah.
James:
Mind blown.
Clay Clark:
Whoa, write that down, somebody. Whoa. That’s awesome.
James:
Call the waiter.
Clay Clark:
… The primetime show, and I’m studying black holes, man. Okay, so I’ve done 2157 shows over a span of a decade. How many days are in a year? 360 …
Sarah:
Five.
Clay Clark:
Right. So I’ve done, if I did a show every day, it would be seven years of shows. I just keep doing them. These are shows that are the nonpolitical shows. The political shows, I’m probably up to 5000 between all the shows. But the thing is, is that I have hunkered down on a few key things and I stay focused on them. So let’s go back to this here. You have to know your numbers, okay? So one, you have to create a no-brainer, an offer that actually works. Two, you have to create a pre-written script. Three, you’ve got to create a tracking sheet to track the key performance indicators. Four, you have to focus on your core tasks until …
James:
Success.
Clay Clark:
Yes. Five, great people bore down while mediocre people suffer from boredom. If you will go to ThriveTimeShow.com/millionaire, ThriveTimeShow.com/millionaire, and this is a thing that only successful people do this. So most people, not you, the listener, right now. If you’re listening right now, you’re going to do this, but most people just like, “Well, I don’t know, I have carpel tunnel, I don’t know if I can navigate all the way to ThriveTimeShow.com/millionaire, and go on Instagram and TikTok and watch random-ass videos about things that I can’t control, because I’m watching a lot of videos right now about things I can’t control. All right. Don’t have time to do it.”
But if you go to ThriveTimeShow.com/millionaire, you can download all of my books I’ve ever written for free. Someone says, “Why would you give them away for free?” Because I grew up poor and I know what it’s like to not really have resources, but I’m going to focus in on a specific part of this book, a specific part of this book, and this is the PDF copy. Well, I downloaded it myself, but I didn’t download it now, I downloaded it before now, if you’re listening now, because now when you’re listening now is after now when we recorded it.
Sarah:
Amazing.
Clay Clark:
C’est la, man. Okay, awesome. So we’re going here, this is page five, and you have to establish your revenue goals. If you’re going to be successful, you have to know your revenue goals and your total weekly gross revenue goals. You have to know that. You’ve got to know your break even numbers, you have to know how much stuff you have to sell to break even. You have to. I call that the crap, you have to know the crap. Someone says, “The crap? What, the crap? Don’t call it crap.” I’ll call it crap, okay?
You have to know your crap. What does that mean? Know your crap. Know your crap, I don’t know, what is this? Core repeatable, core repeatable actionable processes. So you have to know your core repeatable actionable processes. So for the ReAwaken Tour, I have to do about 40 interviews a week to tell people about the ReAwaken America Tour events, and then the phones ring, because I tell people about the event, the phones ring, people fill out the forms, and you guys have to call them, following the script and the systems and there’s a pre-written text, you have to have those in place. Then you book tickets, and then that’s all the marketing of the event. But then when it gets to the event, I have to have a schedule of …
James:
Speakers.
Clay Clark:
Yes. So when Devin Nunes, who is the CEO of Truth Social reaches out and says, “I would like to speak at your event.” That means I have to schedule a … Sarah?
Sarah:
Schedule a date?
Clay Clark:
Yes. I can’t just say, “Yeah, man. Speak whatever, bro.” No, I’m serious though. That’s the difference between a wantrepreneur and entrepreneur. So when he says, “I want to speak at your event.” I’m thinking, “Okay, when are you going to speak?” Because if you’re going to speak, I probably should schedule a time for it. That means that somebody else can’t speak, interesting. Right? But I have to know my crap, my core repeatable actionable processes. Then at the event, every speaker has to have a specific time slot, and we’re going to film the events, we’re going to stream the events, we have praise and worship music that comes in.
We have 100-something streaming partners, and Sarah, I have to call all of them to make sure they have their RTMP feed. Someone says, “What does that mean?” A lot of our culture, what we do is we listen to abbreviations and we just go with it, because it’s exciting to go, “Yeah. Oh, yeah. Awesome.” We don’t know what it is. It stands for realtime messaging protocol, so realtime messaging protocol. I have to send all the streaming partners a realtime messaging protocol, because this show’s being recorded now, but you’re listening after …
Sarah:
Now.
Clay Clark:
Right. But in that case, it’s realtime messaging protocol. So I’ve got to make sure they have it, so I have to call them and I have to say, “Hey, did you get it?” They go, “Yeah, I got it.” You got it? They go, “Yeah, I got it.” Is it working? They go, “No, it’s not working.” So that’s what you have to is to follow up, right? Okay. Moving on to the third box, I hope we’re all learning something today, the third box. By the way, there’s motivational speakers that have made up phrases to make the itching ears of the lazy slackers, the wantrepreneurs cheer. They’ll say things like, “If you do the same thing over and over and expect different result, you’re insane.” Really?
Well, if I run Starbucks, I think it’s the same every day. Isn’t it the same? They have a recipe, a menu, pricing, they do it. If you’re a QuikTrip gas station, do they not sell gas every day?
James:
They do.
Clay Clark:
The result they expect to be different is they’re making more money over time by doing the right things over and over, and over. But people that are insane want a new thing every day, so they came up the little phrase they say all the time like, “Well, insanity is doing the same thing over and over, because I don’t want to do the same thing over and over, because I’m lazy. I mean, because it’s insanity.” But if you do the same thing over and over, that’s how you have success.
If I drove a different vehicle on a different route home every day, that’d be crazy. But that, for a lot of people, seems exciting. Woo-hoo, we’ll see if I have a car. We’ll see if I can afford it. Interesting. So third, you have to determine the number of hours you’re willing to work. I personally like to get up, wake up at 3:00 and I like to work until 6:00. That’s what I like to do, I’m not saying everyone out there has to do it, that’s what I like to do. 3:00 to 6:00, and I like to go, if I can, six days a week. This morning, I think my kids were trying to kill me, I woke up and they had a laptop on the floor, and I walked and I stepped on that thing on that wood floor, and ankle, boom, fall down, ow, Billy.
So I’m suffering through physical pain, I probably should get it looked at, but I’m not going to, because I don’t go to the doctors. Eventually they’ll just take my dead body to the doctor, that’s the first time. So the number of hours willing to work, and injuries don’t stop me. If I have a head cold, I take DayQuil. Sarah, you see it.
Sarah:
Yep.
Clay Clark:
I haven’t had a day off from work in at least 23 years. You know why? Because I’m self-employed, I’ll also be self-unemployed. Interesting, someone should write that down. You want to be self-employed? Sarah, if you’re self-employed and you take a day off, what happens?
Sarah:
Well, then you don’t make money that day.
Clay Clark:
Have you seen people come to this office and have tried to play the “What day can I work?” game? Have you seen this?
Sarah:
Every day actually.
Clay Clark:
Remember the one lady with great branding who was really excited to work here, who then lasted a day? Remember that lady? Or maybe two days.
Sarah:
Yeah.
Clay Clark:
That happens all the time. So you’ve got to know the numbers, know the hours you’re willing to work. Box number four, you have to know your three-legged marketing stool. What are the three ways that you are going to market to your ideal and likely buyers? Sarah, why can’t you have 47 ways that you’re going to market to your ideal and likely buyers? Why do you want to focus in, hone in on your top three?
Sarah:
Well, you want to work on what is successful, and if you have too many, you’re going to overload and none of them is going to be great.
Clay Clark:
Have I mentioned Tip Top K9, the franchise, yet?
Sarah:
You sure have, but let’s hear it.
Clay Clark:
So Tip Top K9, if you buy a franchise from Tip Top K9, they take care of all the marketing systems for you. They’re not running around every day coming up with a new idea, there are three moves that work and they guide you through how to do it. So they’re going to help you be top in Google in the search results, they’re going to help you with your online social media ads that work, and they’re going to teach you a marketing strategy called the Dream 100 where you market to veterinarians and you market to the veterinarians, and you market to the dog groomers, and that’s what you do.
PMHOKC, there’s a marketing strategy. So that’s why I do … Sarah, why do I do free 13-point assessments? If somebody goes to ThriveTimeShow.com and they go here, and they go here now, but they’re listening … We’re recording it now, but this will be after now. They go there and they schedule a consultation. They look here and they go, “Okay, wait a minute. I’m going to schedule a free consultation with this guy.” If they schedule a consultation, why do I do a free consultation?
Sarah:
Well, they want to know what they’re getting into, and it’s more of an informative thing. You want to know if they’re a good fit, or if you’re a good fit for them.
Clay Clark:
Why do I tell people openly, “Hey, it’s $1700 a month if you want to work with us. It’s month to month, we include photography, videography, web development, search engine.” I tell them everything that’s included, we help you with your accounting, with your workflow, with your branding, with your systems, with your leadership, with your training, with your org chart. Why do we tell people the ReAwaken America Tour? We’ve got 70-plus speakers over two days. Why do we tell people all of the things that are included, why would we do that?
Sarah:
So they can know their numbers.
Clay Clark:
Yes. So that people can … Why else, James? If you were listening to this show after now, because right now you couldn’t listen because you’re here, but after now if you were listening, if you were thinking about hiring a business consultant, why would you want to know what’s included or listen a little bit before you filled out the form?
James:
Well, I want to know what I’m getting with my money, and I would want to know that they have integrity and are transparent.
Clay Clark:
Interesting. Okay, let’s continue. Improve the branding, that’s the next box, the branding. Branding is big, branding is what do people think of when they see the business? How do they perceive the business? It’s like gift wrapping for gifts. If you ever give someone a Christmas gift, this is one way to make your Christmas weird this year. I want you to go get your wife a ring from Tiffany. No, no, no, wait. You get that Tiffany ring, then you get the ring, you come home, and you try to find a Kmart or a Dollar General, find one of those stores.
James:
Like a Ring Pop?
Clay Clark:
You bought the actually Tiffany pop, you bought the Tiffany ring, this is step one. If you want to make your Christmas weird this year, I’m telling you how to do it. You go to Tiffany, you buy the actual ring, you have it. You take that ring and you take the box and you throw that box in the river, but you keep the ring, you throw the box. So now you’ve got just the ring, okay? Now you go to Dollar General and you get yourself a bag. You say, “Can I buy a bag, please?” They go, “From here? Sir, you can just have one.” No, I want to buy one.
So you get a bag and then you wrap the ring in the Dollar General bag. Then when Christmas comes, there’s the tree and people are gathered around and they’re rocking around the Christmas tree, all the music’s playing. [vocalizing 00:34:53] We’re doing a countdown to open the gifts and everyone’s like, “Who the crap put a Dollar General bag under the tree?” That was me. Oh, yeah. Then you get down and you tell your bride, you tell your wife, your girlfriend, whatever it is, you say, “I love you so much. I want everyone to stop, everyone stop, I want your attention, family. I love my lady friend so much, I gave this to her.” Everyone’s going to go, “Boo.” Because the fact that it’s wrapped in a Dollar General bag or box, it’s going to devalue it. You feel what I’m saying? So branding is so important. Why am I building a tiki hut right next to your desk?
Sarah:
Well, it catches eyes, people want to sit there.
Clay Clark:
It’s going to be great. Why is there a waterfall in front of our business?
James:
We love waterfalls.
Clay Clark:
Why is there a waterfall in front?
Sarah:
It looks nice and it brings people in, they love it.
Clay Clark:
People come to a conference, it’s great branding. It improves the perceived value of an experience at a conference. So somebody out there, you have a great product but your branding sucks. You’re not selling vacuums. If you were selling vacuums, we would go, “Great job, your branding sucks. Good job, it sucks, because you’re selling vacuums, way to go.” If you’re a Kirby dealer, “Good job.” Probably shouldn’t vacuum that, but we’ll go for it. Right?
Sarah:
My Kirby can handle everything.
Clay Clark:
You have a Kirby?
Sarah:
I do have a Kirby.
Clay Clark:
That’s great. Okay, that’s awesome. So what we’re going to do though is we’re going to go to testimonials on ThriveTimeShow.com, and why do I have 2000-plus client testimonials that I’ve gathered since 2005 on video? Why would I take the time, after I help a client achieve massive success, why would I on video gather those testimonials? Why would I do that?
Sarah:
Well, it puts value on it. It’s real people-
Clay Clark:
Keep going, real people, real reviews. James? Come on, James. Come on, baby.
James:
Everyone loves to hear the testimony of other people.
Clay Clark:
Okay, let’s do this. If you go to Rumble.com and you look up the ReAwaken America Tour, let’s do it, okay? So I’m going to type in ReAwaken America Tour, I click there. Why do I have all these videos that come up top? When you type in ReAwaken America Tour, why have I intentionally made sure that the search results are filled up with wonderful people who’ve actually spoken at our events, talking about the events, or people who’ve actually left reviews? Why would I take the time to gather reviews from all the attendees at the events? Why would I have thousands, not a thousand, but thousands, why would I take the time to gather video reviews from people that have actually attended the event? James?
James:
People just want to see what other people think about it.
Clay Clark:
That’s it, man. So if you’re listening out there today and you’re going, “Man, I want to grow my business, do you do this or that?” Listen, folks, we do this, that, and this, and we do this. We help you with your unique value proposition. If you’re stuck and you’re like, “Man, I can’t figure out how to sell well.” We’ll help you. If you can’t figure out sales, you’re like, “I don’t know how to do sales scripts for recorded calls and one-sheets and pre-written emails and lead trackers. I don’t know how to get customers, I have no repeatable systems, and I can’t find good people, I can’t find good people.”
I’ve never struggled in my life, this just in, to find good people ever. People say, “Kids today, I’ll tell you what, they just don’t want to come to work, because my cousin, now he’s living with his third wife, he’s 18 years old, and he ain’t going to get a job.” That’s a real interesting intimate story there, but in addition to that, there are good people out there. There are knuckleheads, hello, knuckleheads. The Wild West back in the day, back in the day, I don’t know if people know this, but back in the times of the Wild West, you had a statistically higher probability of getting shot, because duels were a thing.
Sarah:
That’s true.
Clay Clark:
Could you imagine how that would take down the office morale? Carl, I disagree with you. You were supposed to pay for lunch. No, you were supposed to pay for lunch. No. I challenge you to a duel. Let’s duel. You guys want to duel over an avocado? Shut up, Carl.
Sarah:
Unless your Romy and Carter, then it happens-
Clay Clark:
You know what I’m saying though? There was actual duels. They were going, “Okay, here’s how it’s going to work. You’re going to take 10 steps, I’m going to take 10, and you’re going to turn around and fire.” The other guy’s going, “Maybe I’ll take seven steps and I’ll turn around.” One, two, three, four, seven. I guess I won. Someone says, “I object, you cheated.” You’re gone too. That kind of stuff happened back in the day. Now we have less of that, but I’m sure it had to be really hard to find people to work back in the Wild West. Could someone clean up the dead body there in front of the saloon? We’re trying to find something employees, it truly kills the vibe. You know what I’m saying though?
James:
Yeah. Wow, that’s funny.
Clay Clark:
You’ve got think about the perspective of it, and then creating a repetitive schedule, managing people, how to do your accounting, all of that. That’s what we teach at our workshops. If you’re listening today and you want to come to an in-person workshop, you can go to ThriveTimeShow.com and you can request a ticket to attend our in-person workshops. If you want to learn more about a Tip Tip K9 franchise, you can do that at TipTopK9.com. If you want to listen to our podcast, you can do that. If you want to schedule a free 13-point assessment with me, you can do all that. If you want to join us on the ReAwaken America Tour, you can go to TimeToFreeAmerica.com.
The final little teaching moment I’ll leave you with is Napoleon Hill, the bestselling author of Think and Grow Rich, he once said, “The time will never be just right, you must act now.” I could not agree with anything more. In fact, I named my son after the author. My son’s name is Aubrey Napoleon Hill Clark, because this idea of, “Some day will be a good day to get started.” I don’t believe it. Some day in the future I’m going to try to save America or get a car or shave my face. No, you’ve just got to do it now. You have to, the time will never be just right, you must act now.
So regardless of what action step you’re going to take today, I encourage you to take action now, but that would actually be after now, because we didn’t record it live. But if we did want to record it live, we’d have to use RTMP feeds. We’re going to end the show with a boom, so here we go. Three, two, one, boom.
Charles Colaw:
Hello, my name is Charles Colaw with Colaw Fitness. Today, I want to tell you a little bit about Clay Clark and how I know Clay Clark. Clay Clark has been my business coach since 2017, he’s helped us grow from two locations to now six locations. We’re planning to do seven locations in seven years, and then franchise. Clay’s done a great job of helping us navigate anything that has to do with running there business, building the systems, the checklists, the workflows, the audits, how to navigate lease agreements, how to buy property, how to work with brokers and builders.
This guy’s just amazing. This is the kind of guy, he’s worked in every single industry, he’s written books with Lee Cockrell, head of Disney with the 40,000 cast members. He’s friends with Mike Lindell, he does ReAwaken America Tours where he does these tours all across the country where 10,000 or more people show up to some of these tours. On the day to day, he does anywhere from about 160 companies, he’s at the top, he has a team of business coaches, videographers, and graphic designers and web developers. They run 160 companies every single week.
So think of this guy with a team of business coaches running 160 companies. So in the weekly, he’s running 160 companies, every six to eight weeks he’s doing ReAwaken America Tours, every six to eight weeks he’s also doing business conferences where 200 people show up and he teaches people a 13-step proven system that he’s done and worked with billionaires, helping them grow their companies. So I’ve seen guys from startups go from startup to being multimillionaires, teaching people how to get time freedom and financial freedom through this system of critical thinking, document creation, making it, putting it into, organizing everything in their head, to building into a franchise, real scalable business.
One of his businesses has 500 franchises, that’s just one of the companies or brands that he works with. So amazing guy. Elon Musk kind of smart guy. He comes off sometimes as socially awkward, but he’s so brilliant, and he’s taught me so much. When I say that, Clay, he doesn’t care what people think when you’re talking to him, he cares about where you’re going in your life and where he can get you to go. That’s what I like most about him, he’s a good coach. A coach isn’t just making you feel good all the time, a coach is actually helping you get to the best you. Clay’s been an amazing business coach.
Through the course of that, we became friends. When I was really most impressed with him was when I was shadowing him one time, we went into a business deal and listened to it, I got to shadow and listen to it. When we walked out, I knew that he could make millions on the deal, and they were super excited about working with him. He told me, he’s like, “I’m not going to touch it, I’m going to turn it down.” Because he knew it was going to harm the common good of people in the long run, and the guy’s integrity just really wowed me. It brought tears to my eyes to see that this guy, he doesn’t, his highest desire was to do what’s right.
Anyways, just an amazing man. So anyways, impacted me a lot. He’s helped navigate any time I’ve gotten nervous or worried about how to run the company or navigating competition in an economy that’s … I remember we got closed down for three months, he helped us navigate on how to stay open, how to get back open, how to just survive through all the COVID shutdowns, lockdowns, because our clubs were all closed for three months. You have $350,000 of bills you’ve got to pay, and we have no accounts receivable, he helped us navigate that. Of course, we were conservative enough that we could afford to take that on for a period of time.
But anyways, great man, I’m very impressed with him. So Clay, thank you for everything you’re doing. I encourage you, if you haven’t worked with Clay, work with Clay, he’s going to help magnify you, and there’s nobody I have ever met that has the ability to work as hard as he does. He probably sleeps four, maybe six hours a day, and literally the rest of the time he’s working. He can outwork everybody in the room every single day, and he loves so. So anyways, this is Charles Colaw with Colaw Fitness. Thank you, Clay. Anybody out there that’s wanting to work with Clay, it’s a great, great opportunity to ever work with him. So you guys have a blessed one, this is Charles Colaw. We’ll see you guys. Bye-bye.
Aaron Antis:
Hi, I’m Aaron Antis with Shaw Homes. I first heard about Clay through a mortgage lender here in town who had told me what a great job he had been doing for them, and I actually noticed he was driving a Lamborghini all of a sudden. So I was willing to listen. In my career, I’ve sold a little over $800-million dollars in real estate. So honestly, I thought I knew everything about marketing and homes. Then I met Clay and my perception of what I knew and what I could do definitely changed.
After doing $800-million in sales over a 15-year career, I really thought I knew what I was doing. I’ve been managing a large team of salespeople for the last 10 years here with Shaw Homes, and we’ve been a company that’s been in business for 35 years. We’ve become one of the largest builders in the Tulsa area, and that was without Clay. So when I came to know Clay, I really thought, “Man, there’s not much more I need to know, but I’m willing to listen.” The interesting thing is our internet leads from our website has actually, in a four-month period of time, has gone from somewhere around 10 to 15 leads in a month to 180 internet leads in a month. Just from the few things that he’s shown us how to implement that I honestly probably never would have come up with on my own.
So I’ve got a lot of good things to say about the system that Clay put in place with us, and it’s just been an incredible experience. I am very glad that we met and had the opportunity to work with Clay. So the interaction with the team and with Clay on a weekly basis is honestly very enlightening. One of the things that I love about Clay’s perspective on things is that he doesn’t come from my industry. He’s not somebody who’s in the home-building industry. I’ve listened to all the experts in my field, our company has paid for me to go to seminars, international builder shows, all kinds of places where I’ve had the opportunity to learn from the experts in my industry.
But the thing that I found working with Clay is that he comes from such a broad spectrum of working with so many different types of businesses that he has a perspective that’s difficult for me to gain, because I get so entrenched in what I do, I’m not paying attention to what other leading industry experts are doing. Clay really brings that perspective for me. It is very valuable time every week when I get that hour with him. From my perspective, the reason that any business owner who’s thinking about hooking up with Thrive needs to definitely consider it, is because the results that we’ve gotten in a very short period of time are honestly monumental.
It has really exceeded my wildest expectation of what he might be able to do. I came in skeptical because I’m very pragmatic, and as I’ve gone through the process over just a few months, I’ve realized it’s probably one of the best moves we’ve ever made. I think a lot of people probably feel like they don’t need a business or marketing consultant, because they maybe are a little bit prideful and like to think they know everything. I know that’s how I felt coming in. We’re a big company that’s definitely one of the largest in town, and so we felt like we knew what we were doing.
I think for a lot of people, they let their ego get in the way of listening to somebody that might have a better or different perspective than theirs. I would just really encourage you, if you’re thinking about working with Clay, the thing is it’s month to month, go give it a try and see what happens. I think in the 35-year history of Shaw Homes, this is probably the best thing that’s happened to us. I know if you give him a shot, I think you’ll feel the same way. I know for me, the thing I would have missed out on if I didn’t work with Clay is I would have missed out on literally an 1800% increase in our internet leads, going from 10 a month to 180 a month, that would have been a huge financial decision to just decide not to give it a shot.
I would absolutely recommend Clay Clark to anybody who’s thinking about working with somebody in marketing. I would skip over anybody else you were thinking about, and I would go straight to Clay and his team. I guarantee you’re not going to regret it, because we sure haven’t.
Danielle Sprik:
My name is Danielle Sprik, and I am the founder of D Sprik Realty Group here in Tulsa, Oklahoma. After being a stay-at-home mom for 12 years, and my three kids started school and they were in school full-time, I was at a crossroads and trying to decide what do I want to do? My degree and my background is in education, but after being a mom and staying home and all of that, I just didn’t have a passion for it like I once did. My husband suggested real estate. He’s a home builder, so real estate and home building go hand in hand. We just rolled with it.
I love people, I love working with people, I love building relationships, but one thing that was really difficult for me was the business side of things, the processes and the advertising and marketing. I knew that I did not have what I needed to make that what it should be. So I reached out to Clay at that time, and he and his team have been extremely instrumental in helping us build our brand, help market our business, our agents, the homes that we represent, everything that we do is a direct line from Clay and his team and all that they’ve done for us.
We launched our brokerage, our real estate brokerage eight months ago, and in that time we’ve gone from myself and one other agent, to just this week we signed on our 16th agent. We have been blessed with the fact that we right now have just over 10-million in pending transactions. Three years ago, I never would have even imagined that I would be in this role that I’m in today, building a business, having 16 agents, but I have to give credit where credit’s due. Clay and his team and the business coaching that they’ve offered us have been huge. It’s been instrumental in what we’re doing. Don’t ever limit your vision. When you dream big, big things happen.
Dr. Chad Edwards:
I started a business because I couldn’t work for anyone else. I do things my way, I do what I think is in the best interest of the patient, I don’t answer to insurance companies, I don’t answer to large corporate organizations. I answer to my patient, and that’s it. My thought when I opened my clinic is was I can do this all myself. I don’t need additional outside help in many ways, I went to medical school, I can figure this out. But it was a very, very steep learning curve. Within the first six months of opening my clinic, I had a $63,000 embezzlement, I lost multiple employees.
Clay helped us weather the storm of some of the things that are just, a lot of people experience, especially in the medical world. He was instrumental in helping with the specific written business plan, he’s been instrumental in hiring good quality employees, using the processes that he outlines for getting in good talent, which is extremely difficult. He helped me in securing the business loans, he helped me with web development and search engine optimization. We’ve been able to really keep a steady stream of clients coming in because they found us on the web.
With everything that I encountered, everything that I experienced, I quickly learned it is worth every penny to have someone in your team that can walk you through and even avoid some of the pitfalls that are almost invariable in starting your own business. I’m Dr. Chad Edwards and I own Revolution Health & Wellness Clinic.
Clay Clark:
The ThriveTime Show two-day interactive business workshops are the highest and most reviewed business workshops on the planet. You can learn the proven 13-point business systems that Dr. Zoellner and I have used over and over to start and grow successful companies. When we get into the specifics, the specific steps on what you need to do to optimize your website. We’re going to teach you how to fix your conversion rate. We’re going to teach you how to do a social media marketing campaign that works. How do you raise capital? How do you get a small business loan?
We teach you everything you need to know here during a two-day 15-hour workshop. It’s all here for you. You work every day in your business, but for two days you can escape and work on your business and build these proven systems, so now you can have a successful company that will produce both the time freedom and the financial freedom that you deserve. You’re going to leave energized, motivated, but you’re also going to leave empowered. The reason why I built these workshops is because, as an entrepreneur, I always wish that I had this. Because there wasn’t anything like this, I would go to these motivational seminars, no money down, real estate Ponzi scheme, get motivated seminars, and they would never teach me anything.
It was like you went there and you paid for the big chocolate Easter bunny, but inside of it, it was a hollow nothingness. I wanted the knowledge, they were like, “Oh, but we’ll teach you the knowledge after our next workshop.” The great thing is we have nothing to upsell. At every workshop, we teach you what you need to know, there’s no one in the back of the room trying to sell you some next big get-rich-quick, walk on hot coals product. It’s literally we teach you the brass tacks, the specific stuff that you need to know to learn how to start and grow a business.
I encourage you to not believe what I’m saying, I want you to Google the Z66 Auto Auction. I want you to Google Elephant in the Room. Look at Robert Zoellner and Associates, look him up and say, “Are they successful because they’re geniuses? Or are they successful because they have a proven system?” When you do that research, you will discover that the same system that we use in our business can be used in your business. Come to Tulsa, book a ticket, and I guarantee you it’s going to be the best business workshop ever, and we’ll even give you your money back if you don’t love it. We’ve built this facility for you and we’re excited to see you.
Gary:
I’m Gary from Gary’s Landscape, we do irrigation, tree removal, landscaping, we pretty much do it all. I can landscape the heck out of a property, that’s never really been a problem for me. I had a tough time with accounting, with my bookkeeping, but then I came up with this amazing system that has really been a game changer for me. This side of the dash here, this is all the invoices, this side of the dash is going to be expenses. Then I’ve got any miscellaneous receipts or anything like that, that goes in the backseat. Then of course anything tax related, I don’t even know what half that stuff is, but anything from IRS, that’s going to go right here on the passenger side floorboard.
I’ve even got a place for customer complaints, right out here. I’m kidding actually, it’s not really the best to even open the windows at all, blow everything around. Is it a perfect system? No. I can’t use the defrost in my truck, which sucks. Having passengers, that doesn’t always work out so well. But it’s small price to pay. We’re meticulous, every transaction matters, period. Okay? The system, that’s what I love about it, it’s virtually foolproof.
Show Intro:
Some shows don’t need a celebrity narrator to introduce the show, but this show does. In a world filled with endless opportunities, why would two men who have built 13 multimillion-dollar businesses altruistically invest five hours per day to teach you the best practice business systems and moves that you can use? Because they believe in you, and they have a lot of time on their hands. They started from the bottom, now they’re here. It’s the ThriveTime Show starring the former US Small Business Administration’s Entrepreneur of the Year Clay Clark, and the entrepreneur trapped inside an optometrist’s body, Dr. Robert Zoellner. Two men, eight kids co-created by two different women, 13 multimillion-dollar businesses. Get ready to enter the ThriveTime Show. [music 00:02:37]
Clay Clark:
Yes, yes, yes, and yes. James, you’re in the air, everywhere. How the heck are you doing?
James:
I’m doing fantastic, in the air, everywhere. Let’s go.
Clay Clark:
Hey, now, Sarah, how are you doing?
Sarah:
I’m doing great.
Clay Clark:
Okay. What we’re going to talk about on today’s show is the difference between wantrepreneurs and entrepreneurs, the difference between the wantrepreneur and the entrepreneur. You see, one is you say it differently, and well, wantrepreneur is probably not even a word, but the idea is there are certain people that want to be entrepreneurs, and they love big ideas, but they refuse to do math. They’re chronically disorganized people, they’re big idea people who refuse to the math. Again, a wantrepreneur are disorganized, big idea people who refuse to do the math.
Then the entrepreneur, a successful entrepreneur, successful entrepreneurs are organized people who start with knowing their numbers. They’re very organized, they know their numbers. So let’s talk about previous jobs you’ve had. Sarah, you used to work at Incredible Pizza, right?
Sarah:
Sure did.
Clay Clark:
You were a manager, am I correct?
Sarah:
Yeah, I was.
Clay Clark:
What kind of numbers did you have to know to manage there?
Sarah:
Well, I had to know how many parties we had that day, how many employees we had, how many pizzas to order.
Clay Clark:
So let’s talk about it. So you had to know how many parties you had booked for the day and how many employees you had scheduled for the day, and how many pizzas you needed to make or what?
Sarah:
Yeah. Ice cream cookie cakes, you name it.
Clay Clark:
Why did you have to know the number of customers coming in for the day, the number of employees coming in, and the amount of food going out?
Sarah:
Well, I didn’t want to be short and I didn’t want to waste either.
Clay Clark:
There it is. Now, James, this is an interesting thing, on this ReAwaken America Tour we only can accommodate 3200 people here for the ReAwaken America Tour for Miami, Doral, for Trump Doral. So if anybody out there that wants to come and join us for the ReAwaken America Tour in Doral, we can only accommodate 3200 people. That’s how many people we can accommodate, that’s all we can accommodate. James, why do we have to know that number as we get closer and closer to selling out, because we sell out every event? Why do we here at the ReAwaken America Tour have to know the number of tickets we’re allowed to sell?
James:
Well, we don’t want to overbook it.
Clay Clark:
Or?
James:
Under-book it?
Clay Clark:
There it is. But there is a great many people that don’t want to actually sit down and do the math, they just don’t. They’re wantrepreneurs, they don’t want to do the math and they don’t want to be organized. Now, why do we have to be organized? Think about this, we’re selling tickets right now for the ReAwaken America Tour, somebody else out there, you are wanting to start your own successful company, or you have a business right now. Let’s talk about this. Why does everybody out there have to know their numbers?
What we’re going to do right now, and why does everyone have to be organized? I’m going to walk you through just some of the steps you have to have in place if you’re going to build a successful company. Okay? So one, you have to create a no-brainer offer. You have to create a no-brainer offer. So right now, one of the businesses I’m involved in is called Tip Top K9, it’s a dog training franchise that’s done very well, we’ve helped the brand grow from one location now to 20-plus locations, and we are franchising. So people out there who are looking to switch to a new career, the Tip Top K9 franchise model’s available. But Sarah, the first time we trained someone’s dog, it’s a dollar. The first lesson is a dollar. Why is the first lesson a dollar?
Sarah:
Well, you can’t beat that. Everyone can afford a dollar.
Clay Clark:
Why does it work so well, James? Why does it work so well to offer the first lesson for a dollar?
James:
It gets you in the door.
Clay Clark:
Okay. Again, it gets people in the door. So if you were thinking about hiring a dog trainer and it’s a dollar, it’s like, “Why would I not do that?”
James:
Right.
Clay Clark:
So another example would be for the ReAwaken America Tour, I don’t financially come out ahead as a result of these. General Flynn and Eric Trump and I were doing these events to help get the information out, to share with people what is actually going on with America right now, but we wanted everyone to be able to afford to go. So we let people name their price for Las Vegas, Nevada, you can pay whatever price you want to pay. Sarah, why do we make people an offer? We say, “Hey, you can name your price.” Why do we do that?
Sarah:
Well, we don’t want anyone to miss out because of funds.
Clay Clark:
Right.
Sarah:
We want people there.
Clay Clark:
Now, it’s hard to have a relationship if you don’t get to know people, it’s hard for people to come to an event and discover the truth if they don’t know people. It’s hard for a dog trainer to train dogs if they don’t ever meet the owner of the dogs. So you have to create a no-brainer offer that actually works. Now, see, that’s an interesting strategy that works. All right? Now, next is you have to create a script, a pre-written script. Sarah, why do we have to have a pre-written script? There’s a lot of variables, so when people go to call Tip Top K9 to schedule dog training, or they call the ReAwaken America Tour to request a ticket, why do we have to have a script of the basic information that we must cover over the phone?
Sarah:
Well, it’s mostly quality assurance. You want everyone to get the same information and you want them to be in the know.
Clay Clark:
James, why am I fastidious about making sure that people follow the script?
James:
So that everyone knows what’s going on.
Clay Clark:
There it is. Unbelievable. Okay, let’s continue. So you have to create a tracking sheet. Now, this is interesting. Okay? So we have a tracking sheet, and I’m not asking you to disclose the numbers, and I don’t want any fighting between you two, but Sarah, you have worked here for quite a while, you’re doing a great job and I think you have the record for the most number of people you’ve been able to reach during a day to get them a ticket. I believe that’s correct.
Sarah:
So far I am the record holder.
Clay Clark:
Okay. It doesn’t mean I like you more, although I do have a heavy bias towards liking you more, but the reason … When we track the numbers on a board of how many tickets every person sells per day, or how many dog training lessons someone’s booked a day, or if you’re a dog training, if you do own a Tip Top K9, if you reach out and you want to buy a Tip Top K9 franchise, we want to make sure that every location is successful. So why do we want to track the conversion rate? If one person’s talking to 10 potential clients about training their dog and they only close two, they only convert two deals from a one-dollar into a full-paying customer, and someone else is converting 80%. So one guy’s converting 20%, one guy’s converting 80%, why would you want to know the conversion rate for people, Sarah? What would be the reason for that?
Sarah:
Well, you’ve got to know where you’re at. You’ve got to know how your business is doing, and your employees are a big important part of that.
Clay Clark:
Okay. So you want to track your key performance indicators. Now, James, you can’t improve if you don’t know the numbers. You’ve got to measure what you treasure. Now, why is it, why do you think, the ReAwaken America Tour aside, why do you think that when I work with business owners, most business owners don’t know their numbers before they start working with our coaching service? Why is that? Why do you think that most people that I talk to, before they hire our coaching service, they don’t know their numbers, James?
James:
They could be comfortable or lazy or just not realizing that’s the best practice to do.
Clay Clark:
Sarah, what do you think?
Sarah:
I just think that they think it’s more simple than that, they think it’s just going to come around. They don’t think that they have to do the work.
Clay Clark:
I believe that, having consulted businesses since 2005 and having started my own, I think that most people put the emotion in the way of the motion they need to take. So instead of saying, “Wow, the conversion rate of this person is lower than that person, therefore we need to train with them or help them find another job.” People are like, “Oh, I just won’t talk about it.” Because they want to avoid that awkward conversation that, “Wow, your sales are tremendously worse than that person’s sales.”
Think about this, if you buy a Tip Top K9 franchise, if anyone’s listening today and you go out there today and you buy a Tip Top K9 franchise, Ryan and Rachel Wimpey, the owners of that company, they’re going to sit down and train you on how to train dogs, it’s unbelievable how great they are at training you. They’re going to get you equipped so that you can go out and open your own successful company. The way franchising works is they make a small percentage of what you as a local owner make. So they actually come out ahead financially if you do well, they make money if you make money.
So they want you to do well, so why is it then that maybe one Tip Top K9 location would do much better at sales than another one? Or why is that one person selling tickets would do a much better job than somebody else? Or why is that another business I work with, why is it that one salesperson would do a better job selling pools and pergolas than somebody else?
James:
Well, if they really believe in it, they’re really going to sell it from their heart.
Clay Clark:
Keep going, Sarah. What if you believe it in it with your heart but you don’t follow the script?
Sarah:
That’s true. I think it’s all about tracking, who knows their numbers.
Clay Clark:
I’m telling you this, I have met people, I have met people, I have met people in the past who are very passionate about dog training, but they can’t sell it. I have met people who are passionate about the ReAwaken Tour, we had a guy who moved here from Minnesota last year, I think it was before you started.
Sarah:
Right before I started.
Clay Clark:
Just, God bless his soul, he couldn’t sell anything. It was rough. Every conversation ended in, he’d somehow paint himself into a corner and then go, “Oh, no.” Every call, it was unbelievable. So he would go, “Thank you for calling the ReAwaken America Tour, how can I help you get a ticket?” There’s a script you say, right? He would not follow it. He would go, “How are you?” And they’d go, “Fine, doing great. You’re my first person I’ve talked to today.” Then they would go, “Oh, how are ticket sales?” He would go, “Well, it’s been a hard day for me right now.” They’d go, “Well, how much are they?” He’s like, “Well, they start …”
Because we were supposed to let people know, “Hey, we’ve got VIP, we have scholarship, you can pay any price, or we also have general admission. What option are you looking …” There’s a process and you have to tell people who are the speakers, and he would say, “I could work with you.” They’d go, “I’ll call you back.” Every call, it didn’t matter how excited people were, he would turn them into a non-buyer. I’ve seen the same thing with every industry. But he was passionate about America, that guy can talk to you all about saving America and why we need to save America and the Constitution, and he listened to every single show, but he could not sell well.
So I want to make sure people understand this. Also, interesting thing, we had a person years ago at our haircut business who was very, very into, it’s called Elephant in the Room by the way, it’s a haircut chain that I own and founded and grow, and we had one of our callers that was the best salesperson ever, best haircut guy ever, best in terms of selling haircuts. But Sarah, he had never, this was interesting, because he was very good at selling the haircuts, very good when people would call, he would schedule appointments, the top rep we had. I talked to him one day, we had our staff meeting, we do our Monday morning trainings, and everyone was gathered around.
I said, “Hey, we’re going to bring up this guy today and we’re going to all role play on the script, and then we’re going to open up for questions, because he’s the best we have.” So we’re talking and someone says, “Well, hey, so what is your, how do you sell well?” He said, “I just follow the script.” This blew people’s minds. He says, “The other thing I do is I never go into the stores.” They’re like, “You’ve never been to the stores?” He’s like, “No, I will never go to our businesses.” They’re like, “Why?” He’s like, “Well, I used to work at a restaurant back in the day and I loved it, but after working there I could never eat there. So I never have been to the stores and I know nothing about any of the people who work here, so that’s how I do it.”
Sarah:
Amazing.
Clay Clark:
That’s his strategy.
Sarah:
Impressive.
Clay Clark:
Another example, we had a guy at a company I started back in the day, I don’t own this company anymore, called Epic Photos. It was one of the most successful wedding photography businesses around, I don’t own it anymore, I used to own it, started the company. This company was very interesting to me because our top sales guy in our call center, top guy, let me pull it up here, he didn’t know anything about wedding photography, and he didn’t care about it either. So the question is, how is it possible …
Let me pull this up, this was the call, this is my last day at work here, so I filmed this, this was my last day at work and I had to get this as a way to save this magic moment. This is the kind of stuff I look forward to, I love call centers, I love call centers. I love sales, I love marketing, I love businesses. Here’s the call center, just a magic moment here. Everybody is reading the same what, Sarah?
Sarah:
Script.
Clay Clark:
Right. Oh, yeah. Everybody’s on the phone, they’re all just reading that script.
Sarah:
Amazing.
Clay Clark:
We’d book a wedding about every hour, it’s beautiful. This guy went on to be successful in real estate.
Salesperson:
I black out from 3:00 to 9:00, and then at 9:00-
Clay Clark:
And these guys would sell stuff, one of our top sales guy admitted that he knew nothing about photography and had no interest in it.
Sarah:
That’s great.
Clay Clark:
So it is poss … What if you’re passionate about the product and you follow the scripts? Well, that’s a laser shot, that’s great. So you guys both happen to be passionate about saving America and you follow the system, which is great. But that’s what people don’t understand is you can have passionate people that do not follow scripts, and they will not be successful. It would be like a football player who is passionate about football, he loves the game, loves the game, not in shape, doesn’t work out, loves the game though.
James:
Loves the game.
Clay Clark:
Doesn’t work out, not in shape, doesn’t know the playbook, but loves the game. It’s possible. So you have to combine both, right? So again, if you want to be a successful entrepreneur, you have to be orga …
James:
Nized.
Clay Clark:
Yes, and you have to do the …
Sarah:
Math.
Clay Clark:
Yes. That’s what happens, and a lot of people they just don’t want to do the math, because it’s mental laziness, it’s a form of laziness called mental laziness. People would rather not look at the numbers. So what? You’ve got to create a no-brainer that actually works. So again, I would encourage you to go to TipTopK9.com, the one dollar for the first lesson is a powerful move. If you go to EITRLounge.com, that’s Elephant in the Room, the first haircut’s a dollar. That’s a great move. Now, for PMHOKC, you can’t have one dollar for your first pool installation. Sarah, why can’t you have one dollar for the first? Someone’s going, “That’s awesome. I’ll do one dollar for pool installation, I’ll kill the game.” Why can’t you do one dollar for the first pool installation?
Sarah:
Well, not everyone wants a second pool. You’re going to lose so much money.
Clay Clark:
Right. So what we do with his business, Randy Antrikin’s business … By the way, when I first started working with Randy, he went from doing about $50,000 a month to like $1.6-million dollars a month.
Sarah:
That’s amazing.
Clay Clark:
So what we found out with Randy, the big no-brainer, we had to become the highest rated and most reviewed pool installation company in America. He’d already installed a lot of pools, a lot of projects. In order to get there, we had to call every single former customer and get an objective review from them. We had to ask them, “Could you, would you take the time needed to leave us an objective Google review?” We had to call them all. Sarah, why do we have to call former customers and ask them to actually leave an actual review about the actual projects that we had done for them? Why couldn’t we just want it to happen? Why did we actually have to go pick up the phone, call former customers and gather reviews from them?
Sarah:
Well, they won’t leave a review unless you ask.
Clay Clark:
There it is. But there’s people I know, that’s their approach to marriage. Well, we’ll just see if it happens. It will not happen if you don’t ask someone on a date, so it’s that approach to getting … I’m serious, this is the thing. I was in a restaurant the other day, and the waiter comes by, “Bro, how’s everything tasting, bro?” It’s one of those restaurants where everybody’s bro. “Bro, how’s everything tasting, bro?” I had to go to church, because I took my kids out to breakfast and we went to church. Breakfast and church. Now, church starts at a certain time, and this guy’s like, “Hey, bro. Is everything tasting great?”
I’m going, “This guy’s going to make this an hour-and-a-half breakfast. I know what he’s doing here.” Bro, how are you, bro? I’m going, “Hey, I need you to get me a check, I need you to. I need you to get me a check.” Okay, bro. Yeah, right. Two minutes later, he’s not anywhere, he’s hanging out talking, “Bro, how are you, bro? You guys doing good, bro? Oh, bro.” I go, “Hey, I need you to get me a check. I need you to. I love you, I love you. I need, and I’ll tip you well, but I need that check.” He’s like, “Okay.” He gets in another chatty conversation with someone else.
So then at that point, I had to follow up a third time. Which leads me to my next point, all successful entrepreneurs follow up, they have focus, they focus, focus. What does focus mean? Focus, here we go, folks, focus on core tasks until success. So why do I have to follow up, Sarah, why did I have to follow up over and over, and over with the waiter to get a check? Why did my client Randy Antrikin have to follow up with his former buyers, his former customers to get them to leave a review? Why can’t you just ask someone to do it and just laissez-faire, let it happen, let’s see what happens through entropy? We’ll just drift our way to success. Why?
Sarah:
Well, people don’t remember things, so if you don’t follow up, it won’t happen.
Clay Clark:
Interesting, interesting. James, why do you think we can’t just announce the date, “ReAwaken America Tour coming to Doral, woo.” To quote Ric Flair. To quote Ric Flair moving by quickly. Why do you … Ric Flair moving up and down. Why can’t you just announce tickets, put a flyer out and just go, “All right, baby?”
James:
Well, because in 10 seconds from now, my attention’s going to be somewhere else.
Clay Clark:
There it is.
James:
… Is going to be released.
Clay Clark:
There it is. That’s what it is, right? So you’ve got to focus on core tasks until success. Next pro-tip, to move from being a wantrepreneur to being an entrepreneur, okay? This is big, this is big stuff, someone needs to write this down, somebody needs to … Okay. Great people or successful people bore down, while mediocre people suffer from boredom. Interesting how that works. So have you noticed that most people always want a new idea? I’m sure you’ve never seen this before, but I meet a lot of people, I’m 42, a lot of guys I meet, they get married, a lot of guys I’ve met, they get married, they’re so fired up. “Woo-hoo-hoo, we’re getting married. We’re getting married. We’re getting married. Met her at the gym. We’re getting married because I met her at the gym.”
Then I’ll talk to them five years later, “How are you? How is she?” I’m proud of myself that I remember the name. “Jeff, how is Michelle?” I see him at Office Depot or something, or I see them at a restaurant. “How’s Michelle?” Oh, we’re not together anymore. What happened? Because they move on to a new thing, I know people that do this with home buying. They buy a house, they love the idea of flipping a house, buy a house low, sell it high. Then you go, “How’s the home flipping business going?” Oh, it didn’t work out. Because they move on to new ideas, I think most people love to move on to new ideas. I would love to get your thoughts, James. Why do most people want to move on to new ideas, as opposed to boring down and doing what works?
James:
Well, I think people get bored and it’s always easier to say, “Hey, grass is greener on the other side.”
Clay Clark:
It is, why is that though?
James:
Mental laziness.
Clay Clark:
What do you think, Sarah?
Sarah:
I think people just don’t want to put in the work. They get lazy and they get bored, and starting things is easier than finishing.
Clay Clark:
There it is. Okay, now Gino Wickman is a friend of our program, we’ve had him on the show multiple times. He started a program called Traction, and he has this notable quote where he says this, and I’m going to read it to you guys from his book Traction. I love the book. It says, “People are sitting on their own diamond mines, and the surest way to lose your own diamond mine is to get bored, to become over-ambitious, to start thinking that the grass is greener on the other side. Find your focus and stick to it and devote your time and resources to excelling at it.”
Now, this is something on our podcast here today, it’s February the 23rd, I’m sure most people hear these shows whenever they hear them. If you’re listening right now, you’re hearing it now. Wow. You’re not hearing it now that I’m recording it, you’re hearing it after now, but for you after now is now. Wow. Yeah.
James:
Mind blown.
Clay Clark:
Whoa, write that down, somebody. Whoa. That’s awesome.
James:
Call the waiter.
Clay Clark:
… The primetime show, and I’m studying black holes, man. Okay, so I’ve done 2157 shows over a span of a decade. How many days are in a year? 360 …
Sarah:
Five.
Clay Clark:
Right. So I’ve done, if I did a show every day, it would be seven years of shows. I just keep doing them. These are shows that are the nonpolitical shows. The political shows, I’m probably up to 5000 between all the shows. But the thing is, is that I have hunkered down on a few key things and I stay focused on them. So let’s go back to this here. You have to know your numbers, okay? So one, you have to create a no-brainer, an offer that actually works. Two, you have to create a pre-written script. Three, you’ve got to create a tracking sheet to track the key performance indicators. Four, you have to focus on your core tasks until …
James:
Success.
Clay Clark:
Yes. Five, great people bore down while mediocre people suffer from boredom. If you will go to ThriveTimeShow.com/millionaire, ThriveTimeShow.com/millionaire, and this is a thing that only successful people do this. So most people, not you, the listener, right now. If you’re listening right now, you’re going to do this, but most people just like, “Well, I don’t know, I have carpel tunnel, I don’t know if I can navigate all the way to ThriveTimeShow.com/millionaire, and go on Instagram and TikTok and watch random-ass videos about things that I can’t control, because I’m watching a lot of videos right now about things I can’t control. All right. Don’t have time to do it.”
But if you go to ThriveTimeShow.com/millionaire, you can download all of my books I’ve ever written for free. Someone says, “Why would you give them away for free?” Because I grew up poor and I know what it’s like to not really have resources, but I’m going to focus in on a specific part of this book, a specific part of this book, and this is the PDF copy. Well, I downloaded it myself, but I didn’t download it now, I downloaded it before now, if you’re listening now, because now when you’re listening now is after now when we recorded it.
Sarah:
Amazing.
Clay Clark:
C’est la, man. Okay, awesome. So we’re going here, this is page five, and you have to establish your revenue goals. If you’re going to be successful, you have to know your revenue goals and your total weekly gross revenue goals. You have to know that. You’ve got to know your break even numbers, you have to know how much stuff you have to sell to break even. You have to. I call that the crap, you have to know the crap. Someone says, “The crap? What, the crap? Don’t call it crap.” I’ll call it crap, okay?
You have to know your crap. What does that mean? Know your crap. Know your crap, I don’t know, what is this? Core repeatable, core repeatable actionable processes. So you have to know your core repeatable actionable processes. So for the ReAwaken Tour, I have to do about 40 interviews a week to tell people about the ReAwaken America Tour events, and then the phones ring, because I tell people about the event, the phones ring, people fill out the forms, and you guys have to call them, following the script and the systems and there’s a pre-written text, you have to have those in place. Then you book tickets, and then that’s all the marketing of the event. But then when it gets to the event, I have to have a schedule of …
James:
Speakers.
Clay Clark:
Yes. So when Devin Nunes, who is the CEO of Truth Social reaches out and says, “I would like to speak at your event.” That means I have to schedule a … Sarah?
Sarah:
Schedule a date?
Clay Clark:
Yes. I can’t just say, “Yeah, man. Speak whatever, bro.” No, I’m serious though. That’s the difference between a wantrepreneur and entrepreneur. So when he says, “I want to speak at your event.” I’m thinking, “Okay, when are you going to speak?” Because if you’re going to speak, I probably should schedule a time for it. That means that somebody else can’t speak, interesting. Right? But I have to know my crap, my core repeatable actionable processes. Then at the event, every speaker has to have a specific time slot, and we’re going to film the events, we’re going to stream the events, we have praise and worship music that comes in.
We have 100-something streaming partners, and Sarah, I have to call all of them to make sure they have their RTMP feed. Someone says, “What does that mean?” A lot of our culture, what we do is we listen to abbreviations and we just go with it, because it’s exciting to go, “Yeah. Oh, yeah. Awesome.” We don’t know what it is. It stands for realtime messaging protocol, so realtime messaging protocol. I have to send all the streaming partners a realtime messaging protocol, because this show’s being recorded now, but you’re listening after …
Sarah:
Now.
Clay Clark:
Right. But in that case, it’s realtime messaging protocol. So I’ve got to make sure they have it, so I have to call them and I have to say, “Hey, did you get it?” They go, “Yeah, I got it.” You got it? They go, “Yeah, I got it.” Is it working? They go, “No, it’s not working.” So that’s what you have to is to follow up, right? Okay. Moving on to the third box, I hope we’re all learning something today, the third box. By the way, there’s motivational speakers that have made up phrases to make the itching ears of the lazy slackers, the wantrepreneurs cheer. They’ll say things like, “If you do the same thing over and over and expect different result, you’re insane.” Really?
Well, if I run Starbucks, I think it’s the same every day. Isn’t it the same? They have a recipe, a menu, pricing, they do it. If you’re a QuikTrip gas station, do they not sell gas every day?
James:
They do.
Clay Clark:
The result they expect to be different is they’re making more money over time by doing the right things over and over, and over. But people that are insane want a new thing every day, so they came up the little phrase they say all the time like, “Well, insanity is doing the same thing over and over, because I don’t want to do the same thing over and over, because I’m lazy. I mean, because it’s insanity.” But if you do the same thing over and over, that’s how you have success.
If I drove a different vehicle on a different route home every day, that’d be crazy. But that, for a lot of people, seems exciting. Woo-hoo, we’ll see if I have a car. We’ll see if I can afford it. Interesting. So third, you have to determine the number of hours you’re willing to work. I personally like to get up, wake up at 3:00 and I like to work until 6:00. That’s what I like to do, I’m not saying everyone out there has to do it, that’s what I like to do. 3:00 to 6:00, and I like to go, if I can, six days a week. This morning, I think my kids were trying to kill me, I woke up and they had a laptop on the floor, and I walked and I stepped on that thing on that wood floor, and ankle, boom, fall down, ow, Billy.
So I’m suffering through physical pain, I probably should get it looked at, but I’m not going to, because I don’t go to the doctors. Eventually they’ll just take my dead body to the doctor, that’s the first time. So the number of hours willing to work, and injuries don’t stop me. If I have a head cold, I take DayQuil. Sarah, you see it.
Sarah:
Yep.
Clay Clark:
I haven’t had a day off from work in at least 23 years. You know why? Because I’m self-employed, I’ll also be self-unemployed. Interesting, someone should write that down. You want to be self-employed? Sarah, if you’re self-employed and you take a day off, what happens?
Sarah:
Well, then you don’t make money that day.
Clay Clark:
Have you seen people come to this office and have tried to play the “What day can I work?” game? Have you seen this?
Sarah:
Every day actually.
Clay Clark:
Remember the one lady with great branding who was really excited to work here, who then lasted a day? Remember that lady? Or maybe two days.
Sarah:
Yeah.
Clay Clark:
That happens all the time. So you’ve got to know the numbers, know the hours you’re willing to work. Box number four, you have to know your three-legged marketing stool. What are the three ways that you are going to market to your ideal and likely buyers? Sarah, why can’t you have 47 ways that you’re going to market to your ideal and likely buyers? Why do you want to focus in, hone in on your top three?
Sarah:
Well, you want to work on what is successful, and if you have too many, you’re going to overload and none of them is going to be great.
Clay Clark:
Have I mentioned Tip Top K9, the franchise, yet?
Sarah:
You sure have, but let’s hear it.
Clay Clark:
So Tip Top K9, if you buy a franchise from Tip Top K9, they take care of all the marketing systems for you. They’re not running around every day coming up with a new idea, there are three moves that work and they guide you through how to do it. So they’re going to help you be top in Google in the search results, they’re going to help you with your online social media ads that work, and they’re going to teach you a marketing strategy called the Dream 100 where you market to veterinarians and you market to the veterinarians, and you market to the dog groomers, and that’s what you do.
PMHOKC, there’s a marketing strategy. So that’s why I do … Sarah, why do I do free 13-point assessments? If somebody goes to ThriveTimeShow.com and they go here, and they go here now, but they’re listening … We’re recording it now, but this will be after now. They go there and they schedule a consultation. They look here and they go, “Okay, wait a minute. I’m going to schedule a free consultation with this guy.” If they schedule a consultation, why do I do a free consultation?
Sarah:
Well, they want to know what they’re getting into, and it’s more of an informative thing. You want to know if they’re a good fit, or if you’re a good fit for them.
Clay Clark:
Why do I tell people openly, “Hey, it’s $1700 a month if you want to work with us. It’s month to month, we include photography, videography, web development, search engine.” I tell them everything that’s included, we help you with your accounting, with your workflow, with your branding, with your systems, with your leadership, with your training, with your org chart. Why do we tell people the ReAwaken America Tour? We’ve got 70-plus speakers over two days. Why do we tell people all of the things that are included, why would we do that?
Sarah:
So they can know their numbers.
Clay Clark:
Yes. So that people can … Why else, James? If you were listening to this show after now, because right now you couldn’t listen because you’re here, but after now if you were listening, if you were thinking about hiring a business consultant, why would you want to know what’s included or listen a little bit before you filled out the form?
James:
Well, I want to know what I’m getting with my money, and I would want to know that they have integrity and are transparent.
Clay Clark:
Interesting. Okay, let’s continue. Improve the branding, that’s the next box, the branding. Branding is big, branding is what do people think of when they see the business? How do they perceive the business? It’s like gift wrapping for gifts. If you ever give someone a Christmas gift, this is one way to make your Christmas weird this year. I want you to go get your wife a ring from Tiffany. No, no, no, wait. You get that Tiffany ring, then you get the ring, you come home, and you try to find a Kmart or a Dollar General, find one of those stores.
James:
Like a Ring Pop?
Clay Clark:
You bought the actually Tiffany pop, you bought the Tiffany ring, this is step one. If you want to make your Christmas weird this year, I’m telling you how to do it. You go to Tiffany, you buy the actual ring, you have it. You take that ring and you take the box and you throw that box in the river, but you keep the ring, you throw the box. So now you’ve got just the ring, okay? Now you go to Dollar General and you get yourself a bag. You say, “Can I buy a bag, please?” They go, “From here? Sir, you can just have one.” No, I want to buy one.
So you get a bag and then you wrap the ring in the Dollar General bag. Then when Christmas comes, there’s the tree and people are gathered around and they’re rocking around the Christmas tree, all the music’s playing. [vocalizing 00:34:53] We’re doing a countdown to open the gifts and everyone’s like, “Who the crap put a Dollar General bag under the tree?” That was me. Oh, yeah. Then you get down and you tell your bride, you tell your wife, your girlfriend, whatever it is, you say, “I love you so much. I want everyone to stop, everyone stop, I want your attention, family. I love my lady friend so much, I gave this to her.” Everyone’s going to go, “Boo.” Because the fact that it’s wrapped in a Dollar General bag or box, it’s going to devalue it. You feel what I’m saying? So branding is so important. Why am I building a tiki hut right next to your desk?
Sarah:
Well, it catches eyes, people want to sit there.
Clay Clark:
It’s going to be great. Why is there a waterfall in front of our business?
James:
We love waterfalls.
Clay Clark:
Why is there a waterfall in front?
Sarah:
It looks nice and it brings people in, they love it.
Clay Clark:
People come to a conference, it’s great branding. It improves the perceived value of an experience at a conference. So somebody out there, you have a great product but your branding sucks. You’re not selling vacuums. If you were selling vacuums, we would go, “Great job, your branding sucks. Good job, it sucks, because you’re selling vacuums, way to go.” If you’re a Kirby dealer, “Good job.” Probably shouldn’t vacuum that, but we’ll go for it. Right?
Sarah:
My Kirby can handle everything.
Clay Clark:
You have a Kirby?
Sarah:
I do have a Kirby.
Clay Clark:
That’s great. Okay, that’s awesome. So what we’re going to do though is we’re going to go to testimonials on ThriveTimeShow.com, and why do I have 2000-plus client testimonials that I’ve gathered since 2005 on video? Why would I take the time, after I help a client achieve massive success, why would I on video gather those testimonials? Why would I do that?
Sarah:
Well, it puts value on it. It’s real people-
Clay Clark:
Keep going, real people, real reviews. James? Come on, James. Come on, baby.
James:
Everyone loves to hear the testimony of other people.
Clay Clark:
Okay, let’s do this. If you go to Rumble.com and you look up the ReAwaken America Tour, let’s do it, okay? So I’m going to type in ReAwaken America Tour, I click there. Why do I have all these videos that come up top? When you type in ReAwaken America Tour, why have I intentionally made sure that the search results are filled up with wonderful people who’ve actually spoken at our events, talking about the events, or people who’ve actually left reviews? Why would I take the time to gather reviews from all the attendees at the events? Why would I have thousands, not a thousand, but thousands, why would I take the time to gather video reviews from people that have actually attended the event? James?
James:
People just want to see what other people think about it.
Clay Clark:
That’s it, man. So if you’re listening out there today and you’re going, “Man, I want to grow my business, do you do this or that?” Listen, folks, we do this, that, and this, and we do this. We help you with your unique value proposition. If you’re stuck and you’re like, “Man, I can’t figure out how to sell well.” We’ll help you. If you can’t figure out sales, you’re like, “I don’t know how to do sales scripts for recorded calls and one-sheets and pre-written emails and lead trackers. I don’t know how to get customers, I have no repeatable systems, and I can’t find good people, I can’t find good people.”
I’ve never struggled in my life, this just in, to find good people ever. People say, “Kids today, I’ll tell you what, they just don’t want to come to work, because my cousin, now he’s living with his third wife, he’s 18 years old, and he ain’t going to get a job.” That’s a real interesting intimate story there, but in addition to that, there are good people out there. There are knuckleheads, hello, knuckleheads. The Wild West back in the day, back in the day, I don’t know if people know this, but back in the times of the Wild West, you had a statistically higher probability of getting shot, because duels were a thing.
Sarah:
That’s true.
Clay Clark:
Could you imagine how that would take down the office morale? Carl, I disagree with you. You were supposed to pay for lunch. No, you were supposed to pay for lunch. No. I challenge you to a duel. Let’s duel. You guys want to duel over an avocado? Shut up, Carl.
Sarah:
Unless your Romy and Carter, then it happens-
Clay Clark:
You know what I’m saying though? There was actual duels. They were going, “Okay, here’s how it’s going to work. You’re going to take 10 steps, I’m going to take 10, and you’re going to turn around and fire.” The other guy’s going, “Maybe I’ll take seven steps and I’ll turn around.” One, two, three, four, seven. I guess I won. Someone says, “I object, you cheated.” You’re gone too. That kind of stuff happened back in the day. Now we have less of that, but I’m sure it had to be really hard to find people to work back in the Wild West. Could someone clean up the dead body there in front of the saloon? We’re trying to find something employees, it truly kills the vibe. You know what I’m saying though?
James:
Yeah. Wow, that’s funny.
Clay Clark:
You’ve got think about the perspective of it, and then creating a repetitive schedule, managing people, how to do your accounting, all of that. That’s what we teach at our workshops. If you’re listening today and you want to come to an in-person workshop, you can go to ThriveTimeShow.com and you can request a ticket to attend our in-person workshops. If you want to learn more about a Tip Tip K9 franchise, you can do that at TipTopK9.com. If you want to listen to our podcast, you can do that. If you want to schedule a free 13-point assessment with me, you can do all that. If you want to join us on the ReAwaken America Tour, you can go to TimeToFreeAmerica.com.
The final little teaching moment I’ll leave you with is Napoleon Hill, the bestselling author of Think and Grow Rich, he once said, “The time will never be just right, you must act now.” I could not agree with anything more. In fact, I named my son after the author. My son’s name is Aubrey Napoleon Hill Clark, because this idea of, “Some day will be a good day to get started.” I don’t believe it. Some day in the future I’m going to try to save America or get a car or shave my face. No, you’ve just got to do it now. You have to, the time will never be just right, you must act now.
So regardless of what action step you’re going to take today, I encourage you to take action now, but that would actually be after now, because we didn’t record it live. But if we did want to record it live, we’d have to use RTMP feeds. We’re going to end the show with a boom, so here we go. Three, two, one, boom.
Charles Colaw:
Hello, my name is Charles Colaw with Colaw Fitness. Today, I want to tell you a little bit about Clay Clark and how I know Clay Clark. Clay Clark has been my business coach since 2017, he’s helped us grow from two locations to now six locations. We’re planning to do seven locations in seven years, and then franchise. Clay’s done a great job of helping us navigate anything that has to do with running there business, building the systems, the checklists, the workflows, the audits, how to navigate lease agreements, how to buy property, how to work with brokers and builders.
This guy’s just amazing. This is the kind of guy, he’s worked in every single industry, he’s written books with Lee Cockrell, head of Disney with the 40,000 cast members. He’s friends with Mike Lindell, he does ReAwaken America Tours where he does these tours all across the country where 10,000 or more people show up to some of these tours. On the day to day, he does anywhere from about 160 companies, he’s at the top, he has a team of business coaches, videographers, and graphic designers and web developers. They run 160 companies every single week.
So think of this guy with a team of business coaches running 160 companies. So in the weekly, he’s running 160 companies, every six to eight weeks he’s doing ReAwaken America Tours, every six to eight weeks he’s also doing business conferences where 200 people show up and he teaches people a 13-step proven system that he’s done and worked with billionaires, helping them grow their companies. So I’ve seen guys from startups go from startup to being multimillionaires, teaching people how to get time freedom and financial freedom through this system of critical thinking, document creation, making it, putting it into, organizing everything in their head, to building into a franchise, real scalable business.
One of his businesses has 500 franchises, that’s just one of the companies or brands that he works with. So amazing guy. Elon Musk kind of smart guy. He comes off sometimes as socially awkward, but he’s so brilliant, and he’s taught me so much. When I say that, Clay, he doesn’t care what people think when you’re talking to him, he cares about where you’re going in your life and where he can get you to go. That’s what I like most about him, he’s a good coach. A coach isn’t just making you feel good all the time, a coach is actually helping you get to the best you. Clay’s been an amazing business coach.
Through the course of that, we became friends. When I was really most impressed with him was when I was shadowing him one time, we went into a business deal and listened to it, I got to shadow and listen to it. When we walked out, I knew that he could make millions on the deal, and they were super excited about working with him. He told me, he’s like, “I’m not going to touch it, I’m going to turn it down.” Because he knew it was going to harm the common good of people in the long run, and the guy’s integrity just really wowed me. It brought tears to my eyes to see that this guy, he doesn’t, his highest desire was to do what’s right.
Anyways, just an amazing man. So anyways, impacted me a lot. He’s helped navigate any time I’ve gotten nervous or worried about how to run the company or navigating competition in an economy that’s … I remember we got closed down for three months, he helped us navigate on how to stay open, how to get back open, how to just survive through all the COVID shutdowns, lockdowns, because our clubs were all closed for three months. You have $350,000 of bills you’ve got to pay, and we have no accounts receivable, he helped us navigate that. Of course, we were conservative enough that we could afford to take that on for a period of time.
But anyways, great man, I’m very impressed with him. So Clay, thank you for everything you’re doing. I encourage you, if you haven’t worked with Clay, work with Clay, he’s going to help magnify you, and there’s nobody I have ever met that has the ability to work as hard as he does. He probably sleeps four, maybe six hours a day, and literally the rest of the time he’s working. He can outwork everybody in the room every single day, and he loves so. So anyways, this is Charles Colaw with Colaw Fitness. Thank you, Clay. Anybody out there that’s wanting to work with Clay, it’s a great, great opportunity to ever work with him. So you guys have a blessed one, this is Charles Colaw. We’ll see you guys. Bye-bye.
Aaron Antis:
Hi, I’m Aaron Antis with Shaw Homes. I first heard about Clay through a mortgage lender here in town who had told me what a great job he had been doing for them, and I actually noticed he was driving a Lamborghini all of a sudden. So I was willing to listen. In my career, I’ve sold a little over $800-million dollars in real estate. So honestly, I thought I knew everything about marketing and homes. Then I met Clay and my perception of what I knew and what I could do definitely changed.
After doing $800-million in sales over a 15-year career, I really thought I knew what I was doing. I’ve been managing a large team of salespeople for the last 10 years here with Shaw Homes, and we’ve been a company that’s been in business for 35 years. We’ve become one of the largest builders in the Tulsa area, and that was without Clay. So when I came to know Clay, I really thought, “Man, there’s not much more I need to know, but I’m willing to listen.” The interesting thing is our internet leads from our website has actually, in a four-month period of time, has gone from somewhere around 10 to 15 leads in a month to 180 internet leads in a month. Just from the few things that he’s shown us how to implement that I honestly probably never would have come up with on my own.
So I’ve got a lot of good things to say about the system that Clay put in place with us, and it’s just been an incredible experience. I am very glad that we met and had the opportunity to work with Clay. So the interaction with the team and with Clay on a weekly basis is honestly very enlightening. One of the things that I love about Clay’s perspective on things is that he doesn’t come from my industry. He’s not somebody who’s in the home-building industry. I’ve listened to all the experts in my field, our company has paid for me to go to seminars, international builder shows, all kinds of places where I’ve had the opportunity to learn from the experts in my industry.
But the thing that I found working with Clay is that he comes from such a broad spectrum of working with so many different types of businesses that he has a perspective that’s difficult for me to gain, because I get so entrenched in what I do, I’m not paying attention to what other leading industry experts are doing. Clay really brings that perspective for me. It is very valuable time every week when I get that hour with him. From my perspective, the reason that any business owner who’s thinking about hooking up with Thrive needs to definitely consider it, is because the results that we’ve gotten in a very short period of time are honestly monumental.
It has really exceeded my wildest expectation of what he might be able to do. I came in skeptical because I’m very pragmatic, and as I’ve gone through the process over just a few months, I’ve realized it’s probably one of the best moves we’ve ever made. I think a lot of people probably feel like they don’t need a business or marketing consultant, because they maybe are a little bit prideful and like to think they know everything. I know that’s how I felt coming in. We’re a big company that’s definitely one of the largest in town, and so we felt like we knew what we were doing.
I think for a lot of people, they let their ego get in the way of listening to somebody that might have a better or different perspective than theirs. I would just really encourage you, if you’re thinking about working with Clay, the thing is it’s month to month, go give it a try and see what happens. I think in the 35-year history of Shaw Homes, this is probably the best thing that’s happened to us. I know if you give him a shot, I think you’ll feel the same way. I know for me, the thing I would have missed out on if I didn’t work with Clay is I would have missed out on literally an 1800% increase in our internet leads, going from 10 a month to 180 a month, that would have been a huge financial decision to just decide not to give it a shot.
I would absolutely recommend Clay Clark to anybody who’s thinking about working with somebody in marketing. I would skip over anybody else you were thinking about, and I would go straight to Clay and his team. I guarantee you’re not going to regret it, because we sure haven’t.
Danielle Sprik:
My name is Danielle Sprik, and I am the founder of D Sprik Realty Group here in Tulsa, Oklahoma. After being a stay-at-home mom for 12 years, and my three kids started school and they were in school full-time, I was at a crossroads and trying to decide what do I want to do? My degree and my background is in education, but after being a mom and staying home and all of that, I just didn’t have a passion for it like I once did. My husband suggested real estate. He’s a home builder, so real estate and home building go hand in hand. We just rolled with it.
I love people, I love working with people, I love building relationships, but one thing that was really difficult for me was the business side of things, the processes and the advertising and marketing. I knew that I did not have what I needed to make that what it should be. So I reached out to Clay at that time, and he and his team have been extremely instrumental in helping us build our brand, help market our business, our agents, the homes that we represent, everything that we do is a direct line from Clay and his team and all that they’ve done for us.
We launched our brokerage, our real estate brokerage eight months ago, and in that time we’ve gone from myself and one other agent, to just this week we signed on our 16th agent. We have been blessed with the fact that we right now have just over 10-million in pending transactions. Three years ago, I never would have even imagined that I would be in this role that I’m in today, building a business, having 16 agents, but I have to give credit where credit’s due. Clay and his team and the business coaching that they’ve offered us have been huge. It’s been instrumental in what we’re doing. Don’t ever limit your vision. When you dream big, big things happen.
Dr. Chad Edwards:
I started a business because I couldn’t work for anyone else. I do things my way, I do what I think is in the best interest of the patient, I don’t answer to insurance companies, I don’t answer to large corporate organizations. I answer to my patient, and that’s it. My thought when I opened my clinic is was I can do this all myself. I don’t need additional outside help in many ways, I went to medical school, I can figure this out. But it was a very, very steep learning curve. Within the first six months of opening my clinic, I had a $63,000 embezzlement, I lost multiple employees.
Clay helped us weather the storm of some of the things that are just, a lot of people experience, especially in the medical world. He was instrumental in helping with the specific written business plan, he’s been instrumental in hiring good quality employees, using the processes that he outlines for getting in good talent, which is extremely difficult. He helped me in securing the business loans, he helped me with web development and search engine optimization. We’ve been able to really keep a steady stream of clients coming in because they found us on the web.
With everything that I encountered, everything that I experienced, I quickly learned it is worth every penny to have someone in your team that can walk you through and even avoid some of the pitfalls that are almost invariable in starting your own business. I’m Dr. Chad Edwards and I own Revolution Health & Wellness Clinic.
Clay Clark:
The ThriveTime Show two-day interactive business workshops are the highest and most reviewed business workshops on the planet. You can learn the proven 13-point business systems that Dr. Zoellner and I have used over and over to start and grow successful companies. When we get into the specifics, the specific steps on what you need to do to optimize your website. We’re going to teach you how to fix your conversion rate. We’re going to teach you how to do a social media marketing campaign that works. How do you raise capital? How do you get a small business loan?
We teach you everything you need to know here during a two-day 15-hour workshop. It’s all here for you. You work every day in your business, but for two days you can escape and work on your business and build these proven systems, so now you can have a successful company that will produce both the time freedom and the financial freedom that you deserve. You’re going to leave energized, motivated, but you’re also going to leave empowered. The reason why I built these workshops is because, as an entrepreneur, I always wish that I had this. Because there wasn’t anything like this, I would go to these motivational seminars, no money down, real estate Ponzi scheme, get motivated seminars, and they would never teach me anything.
It was like you went there and you paid for the big chocolate Easter bunny, but inside of it, it was a hollow nothingness. I wanted the knowledge, they were like, “Oh, but we’ll teach you the knowledge after our next workshop.” The great thing is we have nothing to upsell. At every workshop, we teach you what you need to know, there’s no one in the back of the room trying to sell you some next big get-rich-quick, walk on hot coals product. It’s literally we teach you the brass tacks, the specific stuff that you need to know to learn how to start and grow a business.
I encourage you to not believe what I’m saying, I want you to Google the Z66 Auto Auction. I want you to Google Elephant in the Room. Look at Robert Zoellner and Associates, look him up and say, “Are they successful because they’re geniuses? Or are they successful because they have a proven system?” When you do that research, you will discover that the same system that we use in our business can be used in your business. Come to Tulsa, book a ticket, and I guarantee you it’s going to be the best business workshop ever, and we’ll even give you your money back if you don’t love it. We’ve built this facility for you and we’re excited to see you.