Managing Employees 101 (Part 6) – How To Spot A-Players with A-Player Personified Samantha Lynn

Audio Transcription

Okay, thrive nation. This is the final part of our six part epic series on how to manage employees. This is part six of our journey and we’re talking about spotting a players how to spot a players. And specifically I’m going to give you an example of a of an, a player personified our thrive employee of the month. Her name is Samantha lynn. Now Samantha lynn. Uh, we have a lot of employees, a lot of good guys, a lot of good ladies that worked there, but Jonathan manages everybody directly. We managed a lot of people and so I get all my feedback from John. And then I also watch anecdotally the results and why Samantha is the employee of the month is because she is getting better in each of the four e’s that Jack Welch says you have to have if you want to be an a player.

So Jack Welch, the number one CEO of all time, arguably, who grew ge, the stagnant company by 4,002 percent during his tenure, he said, if you’re looking for an a player, you want to look for these four e’s. The four e’s never written about in the book, winning by Jack Welch, the best management book ever written. By the way, you got to buy that book by that book, by Jack Welch’s book winning. It’s unbelievable. But this is what Jack Welch says. He says, the four e’s are number one, an a player brings energy to work everyday. Shop. How do you see Samantha lynn Bring Energy to work everyday?

Uh, she’s early, she’s ready to go. She’s not running around trying to gather herself before she is on the phones, are getting into her meetings. She’s often sitting there literally waiting, like, just amped and ready to go. And She just brings it. She just brings it everyday. She’s done come in one minute late. So I’m saying that she’s not napping. She doesn’t look like she just woke up. She’s just ready to go. She’s always.

But that’s a decision that she’s made in the last 60 days. Yeah. She’s. She’s really turned the corner and become an a player in last 60 days. The second thing, Marshall, she energizes others around her. She’s an encourager. You judge. Jack. Welch’s is important for you to bring your own energy, but he. Number two is you have to energize other people. It’s not good enough for you just to be a positive person. You got to spread that positivity around. You’ve got to energize the people around you. How do you see her do that on a daily basis? Well, she’s always motivating and providing constructive feedback for the people around her and it’s cool because we have an entire atmosphere of energizing others up in the office, but she welcomes the feedback that people give her, but then otherwise it. She’s not like a moper. She doesn’t mope when she’s providing feedback.

She does so with an enthusiasm and an alacrity up in the office. Pretty a cheerful willingness to learn something we’re talking about. She does bring Alacrity to the workplace. Now I want to, now that we’re kind of sharing our side of the story, I want Samantha lynn to be able to share her side of the story, so I’m the team sat down with her and interviewed her and asked her her experience and what it’s like to work at thrive and we thought we would play that audio for you so you can hear directly from her what it’s like to work in our environment and maybe how it’s contributed to her success and her daily mindset of positivity. Also, I want to make sure that this is a point of differentiation between me and most people in the top 20 on itunes. I have actual employees that I can interview. You see, we actually take the taxes out and everything. Marshall, we actually take the taxes out and everything. You don’t like noncompete contracts and W2’s and you know like, you know, unemployment and handbooks and whole thing of it’s actual real employees. Not just like outsourced Charlatan Ism. Their deaths are in our office. We actually supplied them office space. Oh yeah. I’ve seen them too. I’ve been there and I’ve seen them there. All right, so let’s do. I’m going to play the audio with Samantha explaining what it’s like to work at the thrive time show.

My name is Samantha Lynn and I am on the sales team. I would describe my experience working here at thrive as literally life altering as in has actually changed the path that my life was on before I started working here. Working at thrive time show is different from other jobs in that it isn’t just a source of income. It’s really a lifestyle change. It’s a lifestyle choice. When you work here, it’s impossible not to take it home with you and it’s honestly the best part. The atmosphere at the thrive time show office is energetic and it is supportive and it’s fun and it is all the time. One hundred percent. The most challenging part of working at thrive is that there is never a ceiling. It’s the most challenging and the most rewarding part that you will never be done learning or never be done getting better or trying new things.

It’s there’s always, always movement and improvement. The biggest thing I’ve learned from working at thrive is probably growth mindset, uh, the importance of self motivation in that and tradeoffs and discipline. There’s nothing that we can inherently do or not do. If you’re willing to put in the work, you can achieve anything. The culture at thrive is very purposefully curated, so everybody is on the same page. Everybody is working together to, you know, make you go further or faster on your path. And it’s just very cooperative. The decor and thrive is a very eccentric. It’s not like any place that I’ve ever been before. It’s you feel it as soon as you walk in. It’s inspirational and it’s fun and it’s cool. It’s just really different. Some people hate working at thrive and other people love it because working here really makes you see what you’re made of.

And it turns out that a lot of people don’t like what they’re made of. Um, so this is, it’s a very polarizing atmosphere. Um, no one’s going to tell you that it’s okay or you’re doing a good job when you’re not. And if you’re coachable, that’s the ideal situation for you. And this is where you’re going to thrive and if you’re not coachable, then it’s, it’s, it’s not for you. My favorite aspect of working at thrive is how it’s switches. The way that people think of taking work home with you. It’s impossible to be surrounded by this type of environment in this type of culture and not have it impact the way that you are in every other aspect of your life. Um, I mean, the, just the confidence that I’ve gotten from working on the sales team has changed everything that I do. So it turns out that no one actually knows what I do here.

Um, my parents asked me all the time, my friends asked me all the time, um, and I tell them that it’s, the culture here is like working, um, you know, in a desert or in the Arctic and it’s, it’s harsh and it’s hard. Um, and a lot of things can’t make it in a lot of things can’t survive. But the things that do are strong and they are just, they’re just different from everybody else. And you know, some people make it, some people don’t. It’s very polarizing. Clay Clark is unapologetically himself all the time. He doesn’t settle for average in anything in his circle and he’ll, you know, either work with you until you get there or you’re out. My biggest highlight of working at the thrive time show is being around people who believed in me long before I did. Um, it’s everything that I wanted out of a job. When people talk about it in high school or anything like that, it’s feels too good to be true sometimes and it’s, it’s awesome getting to love where you work and live.

She say she is an inspired person because she knows what to do. She’s held accountable to do it and she gets inspiration as a reward. Inspiration is a reward. It is not something you feel before you take action. So because we hold her accountable, she gets inspiration as a reward. Hopefully that’s a good teaching moment for somebody because she is held accountable and because she does get results as a result of being held accountable, she gets confidence and inspiration as a reward, which leads us to the third eye. Marshall execute. She just gets the job done. Yeah. At the end of the day, is the job done? Is it done correctly? Is it done on time? These are the only things matter and it’s not effort base. It’s not, oh, I tried really hard or oh my gosh, I put in this many hours at the end of the day, did the job get done or did the job not get done, and she champions that cause specifically she does proof of concept calls for clients, so clients that have never made outbound calls and their life will hire us to make calls on their behalf using their scripts on a recorded phone line so the client can know whether their script would work or not.

So she’s making hundreds of calls to people on behalf of another company that she hit that she’d never heard of before and different industries. Every day she’s calling on behalf of home builders or photographers or a video people are, or limo companies or just whatever. It doesn’t matter if she’s making calls on behalf of dentists. You’re making calls on behalf of mortgage companies and just it switches. It’s whatever. Whenever a client we’re working with at the time, she has to make calls for them and she’s done a great job at that based upon the results. And the final, each up is edge. Edge means she has the ability to stand up and she chooses to stand up for what’s right. And if she ever sees something going on, someone’s being shady or a coworker’s doing something stupid or cheating or scamming, she will tell leadership about it. And that might say that’s a sell out. Or uh, uh, you know, you might say, well that’s a brown noser. Now this is somebody who gets promoted.

This is somebody who lives the philosophy of what Dr towner talks about all the time is you have to run everything through the filter of what’s good for the business, what’s best for the business. And if you are a team member that has edge, you’re willing to get a person off of the bus, throw them in front of the bus as the team drives over them on the bus. Oh, snap

thrive nation. Big shout out to big, big, big shout out here. Big shout out to anybody out there that’s a big business or small business or any amount of team size at all. If you feel right now like you previously could not manage employees, I want to congratulate you in advance because I know you now have the tools and the training needed to manage her team effectively, so a big shout out to you. I know you can do it, but I promise you, when you start managing people effectively, it’s gonna feel weird and you’re not going to like it, but when you get the reward, then you’re going to feel inspired and then you’re going to like it because inspiration is the reward. Also a big shout out to Samantha Lynn, thrive employee of the month. Keep it going. You are on the verge of greatness. Without any further ado, three, two, one. Boom.