Business Podcasts | How to Become a Successful Entrepreneur | Why No One Is Cheering for YOU If You Are An Entrepreneur + How to Deal w/ Perpetual Inherent Conflicts That Exist Between People, Products & Profitability

Audio Transcription

Get ready to enter the Thrive Time Show! Good look as a father of five, that’s what I’m a dive. So if you see my wife and kids, please tell them hi. It’s C and Z up on your radio. And now three, two, one, here we go. We started from the bottom, now we’re here. We started from the bottom, and that’s where we’re going to get first. Yeah. Yeah. Woo! Woo! Woo! Woo! Woo! Woo! Woo! One of the biggest things we picked up when we picked up the Thrive 15 team was an entire team. You want an SEO guy that knows things about search engine optimization? Got it. was an entire team. You want an SEO guy that knows things about search engine optimization? Got it. You got a website guy that’s built big websites like Garth Brooks’ website? Awesome. We have it. He’s coming in. If I had to pay for that on my own outside of Thrive15, there’s just no way. For us, one of our most immediate needs when I got connected with Clay was technology. We had a website, but I had a website in Tulsa. Our other partner had a website in Colorado. They did everything from doing a drone video Where they flew over all of our markets with the drone they integrated that into our site They built every single thing that I think of they do we do a podcast if I was gonna produce my own podcast There’s no I mean that alone Just that alone would be what I pay for it just for that But then if you add the fact that I’ve got I need a business card design if I need a website build if I need This if I need that I know what I would pay for that if I had to go a la carte. I feel guilty sometimes. Like I don’t probably write a big enough check for the value that I get. I think there’s a lot of entrepreneurs that have ideas of what they want to do with their business, and how they want to grow, and what market they want to be in, and how they can increase production and do all this. But it’s not about having 4,000 ideas. It’s about having 12 and executing them 4,000 times. That’s the trick, in my opinion. And that’s where Thrive’s value comes in. I feel like I have my own Staff my own like I don’t know a 20-person team that when I need something I Just go to him and it happens Well thrive nation on today’s show we’re gonna really obsess on a quote from Steve Jobs now some of you Might out there it might disagree with the life of Steve Jobs some of you might agree with the life of Steve Jobs, but I’m going to focus on the work of Steve Jobs. That’s what I’m going to focus on, but the work of Steve Jobs. Now, on page 149 of my book, which is called A Millionaire’s Guide How to Become Sustainably Rich, this book you can download for free right now by going to thrivetimeshow.com forward slash millionaire. On page 149, it reads, your work is going to fill a large part of your life. And the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven’t found it yet, keep looking, don’t settle. As with all matters of your heart, you know when you find it. Let me read it one more time. It says, your work is going to fill a large part of your life. I think we can all agree with that. The only way to be truly satisfied is to do what you believe is great work. The only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know when you’ll when you find it. So this is this is the guy who changed the computing industry. This is a guy that introduced this the iPhone. This is a guy who reinvented basically animation with Pixar. This is a guy who changed the game for many business people today. And so I want to put this idea in your head. You right now, there’s three areas I want to focus on. In your business, if you love what you do, but the people in your business make you crazy, that’s going to be a problem. If you love the people who work in your business, but you don’t like the product that you produce, that’s going to be a problem. And if you love the people who work for you, and you love the products you make, but you don’t like the customers you serve because you’re not profitable, that’s going to be a problem. So we’re going to focus on these three competing areas. These three areas that you want to make sure you master all of these. You got to have great people, you got to have a great product, and you also have to make a profit. It’s all three. And somebody out there listening right now, you have mastered the people part. Oh, people love working with you. You love working with people. You got a great culture, but you’re not making any money, no profit. Or you have a great product. The product’s great, but you can’t stand the people. Or you have a very profitable company, you can’t stand the people or the product. One of those P’s is competing. So here to talk about is David Frazier with Bunky Life. How are you, sir? I’m doing fantastic, Clay, and thanks so much for having me. So let’s talk about these three P’s that in my mind are always competing. I’ve been consulting for 18 years, I’ve seen patterns. And what I’ve seen is when I grow my own companies or I’m helping people to grow their companies. It seems like there’s three competing priorities. One is the people always feel like they need to be paid more. The customer always thinks the product should be, should cost less, should cost less. And nobody thinks the business should be more profitable. So let’s talk about the three Ps here. Let’s go into the people area first. If you ran Bunky Life and you just let every single employee on your team do whatever they wanted to do and get paid as much as they wanted to get paid, what would happen by default? Everyone would lose their job. There’d be no profit and there’d be no business. It’s very simple. What would happen from a product perspective, if you let every single employee and every single customer tell you exactly how to build every single bunkie life, how would the product look? It would look like a Frankenstein. It would have a bunch of bolts on things, and it would have no coherence, and it would be really unprofitable to make each unit, and it would be a monstrosity. If you were talking to your customers and your employees and trying to get a consensus on how profitable your company should be, how would that look? That would be negative profit. They would want me to pay for it. Now Aristotle, who couldn’t be here on today’s show because he’s dead, Aristotle once wrote, he said, the only way to avoid criticism is to say nothing, do nothing, and be nothing. So what I find is most business owners that are not willing to make somebody unhappy, they make themselves unhappy and they don’t get anything done. And I think that’s where you end up with this dysfunction. So I’d love to get your, if you were sitting down with an entrepreneur right now and they’re going, man, I just, I can’t seem to get every single person on my team happy. And I can’t seem to get the profit 100% in line with everybody. And I can’t get the product to be exactly what everyone wants. What would you say? Cause somebody out there’s trying to do all three of those. I would say, welcome to business. This is what it’s like. It’s just, there’s always a broken, something’s always breaking down. There’s always a part of it that sucks. And that’s just the reality you have to face, otherwise just be an employee. Interesting. So you’re saying that you think if somebody can’t handle those three competing issues, they should just become an employee. Well, it’s just, it’s, this is the big dog game. You have to be able to constantly be looking at things and constantly seeing areas of improvement and constantly never measuring up to what your ideal you have. You ideally want to have perfect profit. You ideally want to have super happy employees. You ideally want to have customers that feel like you’re getting a ton of value in their pumps. And you want to be working with fun people. But all those things are not generally going to align for any more than a temporary period of time. Now, just today, I’d love to get your thoughts on how you think I handle it. But just this just today, I made notes for today’s show because I thought this is pretty incredible. I have an employee in one of my companies that just doesn’t want to work Saturdays. However, they’re a manager and the core job they have is to manage on Saturdays for one of the businesses. Their job is to manage on Saturdays. And they’re like, I want to work here, I just don’t want to work on Saturdays. Yeah. Then we’ve got a person out there as a ticket buyer for one of our conferences. And I always let people name their price. So I always tell people, I’d love it if you’d pay $250 to buy a ticket, but if not, you can just pay whatever price you can afford because I try to help people improve their lives as a consultant, and I don’t let people name their price on the consulting itself, but as far as to come to a conference, I always do it that way. And this particular customer is irate that we would let somebody attend the same conference that they’d paid $250 to, that we would let somebody else attend for $50. And this conversation happened, they were at the conference, at the business conference, they were loving it, both of them. And one of the guys says, hey, what did you pay for your ticket? I know Clay lets you name your price. And they go, well, we’re in a tough spot, so we paid $50 a ticket. And it really is, I’m so glad we did it. And the other person’s like, what? It’s crazy. I paid $250 a ticket. So how, I’d love to get your thoughts on how you think I handled those two situations of the employee who doesn’t want to work on Saturdays, but their job, their job is to be the manager on Saturdays, but they don’t want to, they want to work, just not on Saturdays, and dealing with the customer who doesn’t like my pricing structure. So, follow-up question on no Saturday dude, did you tell him, hey, when you accept this job, you’re going to be working Saturdays? Oh yeah, that’s the purpose, it’s the Saturday manager. Yeah, so Saturday manager, I’d say, well, this job needs you to work Saturdays. If you can’t do this job, I will liberate you to the free market. That’s what I’m assuming you said. Also, and by the way, we had a call center rep today who told me, and again, there’s multiple companies I’m involved in, who said they love the job, they just don’t like making calls. The call center, that’s what the center does. The center makes calls, it’s called a call center. I went to the first person, I said, hey, you 100 percent will be working on Saturdays. If you don’t want to work here on Saturdays, we just have to have someone else who’s not you work here on Saturdays because it’s not an option for you not to work on Saturdays. Other person I said, hey, you’re in a call center. Your job is to be in the center of the room that makes calls and you have to do a good job. So there you go. But but man, you if you were in the office and you had a camera on me today, people were like, oh, I just I can’t. But I just I’d love to get your thoughts on this idea. Yeah, so I don’t know. I mean, people didn’t react. Nobody was like, oh, that was good. Now, business, nobody’s rooting for you, though. I see. Nobody’s rooting for you. Like, like every business, the there’s a camaraderie between the employees, right? There’s there’s that. And then nobody’s root. And then even within your upper mid, if you have like leaders, they’re kind of, you know, they’re in their little crew as well, but nobody’s rooting for you as the owner, right? You’re against everybody in that sense, right? You gotta obviously be a good leader, but at the end of the day, you have to be your own advocate. And so when you come in and make a hard necessary decision, like it sounds like you did with Saturday guy and no call call center guy, you’re gonna be, you’re gonna, for five seconds, you’re gonna be the A-hole, but I bet you a month later, they’ll look back and go, yeah, it’s probably a good decision, you know? But you took out one of their own, so you’re the bad guy. Now, again, this is just today. This is just, I mean, this is every day for me. So then I’ve got a legal agreement, okay? And whenever I sign a legal agreement, it’s an agreement that states, like I bought a monkey life from you, and I signed off on it, and correct me if I’m wrong, but I think when I signed it, it said something to the effect of you’re acknowledging that you’re buying this. This is how much you’re paying. You’re acknowledging we’re going to deliver it here. You’re acknowledging it’s just basically like a liability waiver that you’re I’m agreeing to buy it from you. You’re agreeing to ship it to me. I’m not going to sue you and form a committee about it because it’s, you know, slightly one degree color different than what I thought or whatever. You know, it’s like an agreement. I signed eyes wide open. So I’ve got an agreement on particular business and the agreement states that I’m going to sell this particular asset for this amount of money. And so, and it’s going to happen during this period of time. When we get to the end of the agreement and said, you know, payments weren’t made to me. So I’m going, okay, payments weren’t made to me. So what we need to do is we could form a committee about it, or we could maybe do another agreement and just extend it and knock it out. And here are the points that I want to be included because if the agreement hasn’t, if I haven’t been paid by now, it’s likely that it will happen again. So I would like to state in writing, this is how I get paid. And if it doesn’t happen, this very bad thing happens. I just want it to be very clear. Like, you pay me this much, it’s very clear. And you know, attorneys, they’re like, well, what if we try to meet you at RadarCop? Middle ground here. And then the emails, you know, the big email chains there, David, big emails where there’s like seven people on an email and they’re all emailing in with ideas. And I’m like, I refuse to participate in this process, but I will be happy to hop on a call. And then on the call, I will stay on the call until an agreement is reached, you know. But it just, it blows my mind because now I’ve got attorneys frustrated with me because I refuse to compete, to participate in the email chain. You know what I’m talking about when you get eight people, six people on an email chain and they’re all firing in thoughts. Again, as an entrepreneur, you have to be the one that says, I’m out of here. I’m not going to hop on this email chain. And there’s only, in America, you’ve got 330 million self-employed people and only 28 million of them are self-employed. Let me try that again. In America, there’s 330 million people that live here, 330 million Americans that live in America. That’s our total population. And only 28 million are self-employed at any given time. So you have like 8% of our population that’s self-employed at any given time. And 96% of entrepreneurs fail according to Inc. Magazine. And you know why they fail? Because they won’t tell the call center guy he has to make calls. They won’t hold the people accountable to work on the Saturdays if they’re a Saturday manager. And they spend their day on email chains, talking in circles about strategies. We’d love to get your thoughts on how you would have handled a situation where you get yourself on a massive email chain that won’t end? I would have called the fact that they’re working on an hourly basis, which is how all lawyers work, and they want to maximize the number of hours. I would have called that out directly. I would have said, just so you know, no billable hours will be paid for any of the time that you’re doing this. Secondly, I don’t do email chains, so here’s my number, and let’s set up a call. I would have done exactly what you did, but I would have called that out directly. But other than that, I think I would have done exactly what you did. Real quick, you see, you see, we haven’t talked about this offline. You see it. Attorneys love to go, hey, this agreement seems good, but we had one more thing. Let’s revise. Let’s do. And why would they want to do that, David? Why would the attorneys that are paid hourly want to constantly modify agreements? Because every hour of modifying the agreement is an hour they can bill you for. Right. Yeah. And here’s another thing. Have you ever read any type of a consulting review or consulting document that didn’t in the end on the final page recommend more consulting? You know, I’ve come to think about it. I don’t think I have. Yeah. I mean, first step one is avoid consulting agreements and you avoid consultants But if you’ve ever read any of those type of recommendations, it’s always gonna recommend More of their things so any lawyer is gonna want to make sure that you get Even more into the weeds on the agreement you make me dot every T and you cross more eyes and you create more T’s and you Create more eyes to die forever Yeah, and it and again, this is how to get things done. So if you’re out there being self-employed, I’m going to recap what we’re learning here, okay? So first off, one, no one is cheering for you if you’re an entrepreneur. I love what you said. That’s true. Two is you have to deal with the perpetual inherent conflicts that exist between the people, the product, and the profitability of the business. You have to deal with it on a daily basis. And so what I do, this is what I do. I got to work today at 3 a.m. and it was awesome. You know why? Because I was here. It’s me. Alarm goes off. I get here, take a shower, get here, sit down, and I’m editing a book today. I’m editing a book, a book that I did not write, but one of my clients wrote a book and I’m editing the book for my client. And so between like three and five minutes, I’m editing that book and there’s no interruptions. I’ve got the sound of flowing water playing in my headphones and I’m editing and I’m in a flow state. I’m in a go state. I’m getting stuff done. Things are perfect. Then the first staff meeting we have starts at six. So around five o’clock, I flip the corner, I update my to-do list, I flip the page in my mind mentally, I’m done editing, I’m going into my to-do list, I organize my day, I make a list of the things I have to get done today, one of which is having an interview with you today, and I go through my schedule, and things are really going well. And then my first meeting starts at six, and right before six, you know what happened? Excuse me, boss, can we talk? And I go, sure. But I know it’s going to happen. I know it’s somebody who failed the plan who’s now created an urgent emotional situation for me. And I go, what’s the problem? And said person says, well, you got a call center rep that doesn’t want to make calls. You got a Saturday manager that doesn’t want to work on Saturdays. And you got a massive email chain flowing in here and I don’t know what to do with it. And so that’s how every single day starts for me once other people start showing up. And that’s the kind of stuff behind this stuff. I’m trying to give people the practical advice on how to deal with that because that is the stuff behind the stuff where people get stuck. They get stuck in email chains. They get stuck in circular conversations with the call center rep that doesn’t want to make calls. And David, you’re, you, I believe, are uniquely positioned to help an entrepreneur out there because A, you own a company called BunkyLife.com. It’s proven to be successful. You’re growing it. And B, you’re not trying to sell anybody who’s listening right now, anything. You’re not trying to say, hey, I’m a management guru. You’re just saying, this is how you do it. So what do you say to the entrepreneurs that find their whole day, every single day, stuck in the mud, going in circles, talking to lawyers about strategies, talking to employees about their hours they want to work. And I just can’t seem to be productive. So exactly what you said, if you can carve out an hour or two before the madness starts. So I get up at five every morning and I get at least two hours of just uninterrupted time before I have to take my kids and go do some stuff and let my wife sleep. So I get two interrupted hours then. And then if you can block out time, turn off your phone, get all your distractions out, you can get one or two more hours of that during the day. It’s huge because the reality is most people just flip forth back and forth from task A to task B to task C to task D and they’re never actually getting deeply involved in one thing. If you can get deeply involved in something for an hour or two, it’s like a superpower in 2023 right now because everyone’s so distracted with a thousand alarms. I don’t have an email on my phone. I don’t have any social media on my phone. I don’t even use social media in general, if you can avoid it. But my phone never goes off unless someone’s calling me. That’s the only time my phone will ring and I can turn it off. So don’t have a million apps. It’s not actually better. Batch all that stuff. So for example, Friday morning, I reply to all my Google reviews. Once, I do it once, I don’t check my Google reviews the rest of the week, I just do it once. And all those type of things, like if you’re responding to email, you don’t really need to do that more than once a day. So just have that, I do that at two or whatever the time is. Don’t do it first thing, do it later. So all those little things that are just little time vampires on your day and sucking, like little time mosquitoes probably, little time mosquitoes sucking a little bit of blood throughout the whole day, you can just smoosh them into one 15 minute chunk or even half an hour if it takes you half an hour. Do that, schedule it in so that you don’t have to think about it the rest of the time and you know you’re going to get to it that day. If it’s a daily thing like emails, schedule it. If it’s a weekly thing like Google review replies, just do it on Fridays or whatever. This is some wise stuff, folks. And if you’re out there today and you feel stuck at all in your business, I encourage you to do a couple of things. You know, you might want to go to BunkyLife.com, get yourself a bolt-on bedroom or a bolt-on office, whatever you want to call it. You can get yourself one of these offices where you can actually go to a physical place and space and escape the jackassery of the day. I mean, you could actually go into your own office. You could build an office next to your home if you needed to. You could build one of these things. I just bought one there. You could buy one of these Bunky books. That’s an actual practical strategy. It’s something you could do. You can go to BunkyLife.com. You can get one of those. But if you don’t want to buy a bolt-on bedroom, if that’s excessive, you don’t need that. That’s not the move. Let’s just go ahead today and begin working on a schedule that we’re happy to live. This is my schedule. This is my schedule for today. So, right here, you see, as I told you before, between 3 and 6, I have nothing scheduled. 6 o’clock is my first daily coaches meeting. Seven o’clock, a client meeting. Eight o’clock, a client meeting. Nine o’clock, an interview. Nine-thirty, an interview. Ten o’clock, a meeting. Ten-thirty, an interview. Eleven o’clock, an interview. Twelve o’clock, an interview. Twelve-thirty, an interview. One o’clock, an interview. Two o’clock, an interview. Three o’clock, an interview. Three-thirty, an interview. Four o’clock, an interview. Five, four-thirty, an interview. Five-thirty, an interview. That’s my day. I’ve planned my day. I’ve designed my day. That’s my play, that’s my plan, that’s my schedule. And I’m gonna- And Clay, sorry to cut you off there. So is Tuesday like your super interview day? Cause that’s a lot of interviews. I average about eight a day right now in this phase of my life. So I typically get interviewed. Again, there’s been phases of my life where I used to do like eight a month. Yeah, do you have days where you don’t do any interviews? Not currently. Currently I do about eight a day. And it has to do with just a bunch of projects I’m working on right now, but um, there’s different flows so that’s kind of my my core thing that I do right now is I You know manage our portfolio of 160 clients and I do interviews back to back to back to back to back and that’s just sort Of where i’m at in life right now, but there’s been times in my life. Like I said where i’ve done like eight a year There’s times i’m curious. I’m curious while you’re on that topic. So, um, you do these interviews. Do you find when you’re doing eight a day that it’s way more effective and compact and insightful than when you just spread it out over eight a month or eight a week? Do you feel like you’re more on the ball when you’re doing that type of volume? I don’t know. I don’t know. I, you know, a lot of what people, it’s interesting because I used to do lots and lots of shows about like time management, you know, and I, at that time, I just said, you know, I just want to do like no more than eight interviews a month. That’s all I want to do. I don’t do more than eight, just whatever that number is. And then, you know, now, um, with the projects I’m working on, it’s more of just like a, it’s a much more of an urgent interview flow. And it all happened when the first lockdowns happened and business owners are like, what the crap am I going to do to keep my business open? And so I had to be able to provide advice to roughly a million people that have checked out our podcast quickly. And now it’s like the world is evolving so fast that people want answers, and there’s kind of a demand for that. And because I only want to take on 160 clients, and we probably have millions of people sometimes that reach out, I think the podcast is the most effective way to reach large groups of people right now. Yeah, that’s fair. So that’s my flow. But I find personally, if I could, ideal situation, I’d love to do interviews on one day a week, just one day a week, because when you’re doing interviews, you’re not like this, but some people do gotcha interviews, where they interview for the sole purpose of trying to catch you saying something that isn’t articulate. And then they use that as a little clip, and then that becomes their little viral claim to fame. And so I have to be sort of on the guard when I do interviews. And so that mindset of extreme paranoia, I would love to have that mindset only one day a week, not to stay the week. So yeah, but that would be my answer to that. Okay, good answer. I’m always curious about how people batch things because for me, I like to have one day where I do this one thing, and then day two, I can just binge that thing that day. I mean, I haven’t successfully pulled that off in my schedule, but other than Sunday, I take the day off. But yeah. Yeah. Well, I wanna tell people out there again, I bought a Bunky Life. I encourage you to check it out, folks, at bunkylife.com. They’re a high quality product. I’ll give you the final word there, David, for anybody thinking about checking out a Bunky Life or anybody that just kind of listening right now, taking notes, what would be your final word for everybody out there listening? Yeah, if you’re in Oklahoma, it’s still before September 24th, 2023, you could win a Bunky. We’re giving away one, two members, or residents of Oklahoma only, and we’re building one at the mall in Tulsa. Bam, you’ll see it in Woodland Hills Mall, Tulsa, Oklahoma. You’re gonna see a bunkee life right there in the mall, in Woodland Hills Mall in Tulsa, Oklahoma. It’s being constructed right now. Folks, I encourage you to plan a vacation, come to Tulsa for tourism and come see the bunkee life. Thank you, David, I appreciate you. We’ll talk to you next week. Thank you, bye for now. And James, James is here. He is an attorney in New York. James, how long ago did I first hear about you or you first hear about us? How long ago did we first meet? We first met in February 2020, but I’ve been listening for about a year and a half or two years before then. So probably sometime February 2018. And I know we’ve had the craziness all around us with the narrative and the great reset and all that. But how much have you grown since I met you? And how much have you grown your law practice since we first met? Okay, yeah, I wasn’t really sure where that question was going, but the law practice, well, just from June 2021 to June 2022, for comparing those two months, it’s 79.4%. Really? Really. So you’ve grown 79 point how much? 79.4% 79.4% growth. Okay and what’s your website? From June 2021 to June 2022. You know if you give me a second I could look up the numbers from when we first started until now. Yeah. Now and what’s your website? People want to look you up make sure you’re a real person? My website is thelawyerjames.com. The lawyer James dot com. The lawyer James dot com? Yeah, the lawyer James dot com. Is that T-H-E or is it D-A lawyer James dot com? We should reserve that one also. The lawyer James dot com. I don’t know, I’ve said that so many times when people do the lawyer James dot com. I don’t know how to do it. How did you initially hear about it? How did that happen? Through a friend of mine who was an accountant and I had worked with a couple of different coaching companies before that and they were great in terms of motivation but the issue that I was missing was what to do when step one, step two, step three, step four, step five. Well, I thought what we could do right now is we’ll just kind of walk people through what we’ve done to help your business. And that way people out there, if anybody out there is listening and people always say, you know, what do you do? What is it? What exactly, if I’m a business consulting client, what exactly do you do? Well, first step one, folks, I need talent. I need a male model like James DeCristoforo. So if you go to thelawyerjames.com, and if you’re not this beautiful, don’t fill out the form. Don’t waste your time or my time. We have to find a male model of the caliber of James DeCristoforo. Now, so what you do is, now this, I’m going to walk you through the steps, okay? So books, we go to thrivetimeshow.com. And you can see, I’ve been doing this since 2006. You know, I didn’t realize when I built my first successful company, djconnection.com, that most people didn’t have successful companies or companies that were stuck. I didn’t know that. And so when I built DJConnection.com and then I went on to build EpicPhotos.com, these are both companies I don’t own anymore. And then when I went on to build ElephantInTheRoom.com and just like you go on and on alphabetically listing companies, I just went through the D-E-E. But anyway, so growing companies is sort of what I do. And that’s my skill set. So in 2006, great people like James began reaching out to me because I was doing speaking events for companies like Farmers Insurance or Maytag or Valspar. And people at the conference would go, wow, you taught specifically what I need to do to grow my business. Can I hire you? And so what I do is I charge people $1,700 per month. So $1,700 per month. I typically also get a small percentage of the growth. Now you don’t have to be a partner to work with me. But James, how long have you and I worked together? Because our program is month to month, but how long have we worked together then? Since February, 2020. So that’s two years and what, four or five months. Okay, and on thrivetimeshow.com, if you click testimonials, I’ve got thousands of testimonials of great clients, just like James, who we’ve helped to grow their companies. But I want to hone in on the James business. Okay, so step one, you got to, if you want to schedule a consultation, you just go up here and then there’s a button here. You look here and you say, I’m looking for business coaching. And you just get started right here and you schedule a consultation. That’s how it works. You just business coaching, you click on get started. A lot of confusion there, business coaching, click on here, get started. That’s how you do it. Okay, and then we’ll schedule a consultation. The consultation is always free and it’s always with me. And I only work with 160 clients because I wanna make sure you achieve financial freedom and time freedom. It’s hard to do that if my team can’t focus on our clients. So we only have 160 clients I work with. So step one is we want to improve the brand. I wanna improve the brand. Now the brand would be like your website, your business cards, your print pieces, anything that the clients see, anything that potential, okay, that potential clients would see. James, have we done work on your website? Tell people out there, what kind of work has my team done for you? Everything, complete remapping, everything that you see on that, your team did from the simplicity of the lawyerjames.com, which is in the top left there, you see it? The lawyer James words in the circle, love that. They also put the little play button. They did everything with the website, but things of note, we got client video testimonials up there, we have our about us video, which you just pulled up. We’ve also got in the news, if you scroll down a little bit, you can see the media. Those are video testimonials. We’ve got the Google, what do you call them, the Google reviews. I’ve got over 355 star reviews. And now so step one though is we go in there and we improve the branding. That’s step one. And we get that to, now again we need to optimize your Google Map. Okay we need to optimize your Google Map. We need to optimize the social media. And this is all part of the all part of because again if you have people that come to your website and they you know aren’t wowed or if they’re unimpressed then they don’t they don’t fill out the form. Now step two is we have to do marketing. Now James, we create a three-legged marketing stool. We create a three-legged marketing stool. Where are you based, James? I’m in Manhattan, New York City. For anybody out there that doesn’t know, are there any people in Manhattan that are not attorneys? Yes, there are. I mean, how competitive is the attorney market in New York, honestly? It is very, very competitive. Just Google search for yourself, and you’ll find pages and pages and pages of attorneys. OK. And so we go in there, and we do the search engine optimization. We build a social media marketing campaign. In your case, I believe, and correct me if I’m wrong, but I believe we’re doing search engine optimization. You have the ongoing social media, online reputation management. And then you have mailers that you do. Is that correct? That’s right, yeah. I don’t want to get into all the nitty gritty of all that. We will help you with that. But do you ever get calls now from the internet? Does that happen? So, you know, I do a weekly tracking sheet and I send out, I used to send out about a hundred mailers a week. Now I send out about 2000 per week. And my traction rate from the mailers is between, I would say, two and 10 leads per week. And from the internet search engine optimization stuff that you’ve been doing for us, double, triple, quadruple, or if not more than that. So I get between, I would say, five and 30 per the online leads. Now, obviously, you’re an attorney, so you’re incredible with math, but I mean, it would seem as though for people that maybe aren’t quite as incredible with math, it would seem as though that’s a good thing. Oh, yeah. Okay, so again, step one, we improve the branding. Step two, we create a three-legged marketing tool. Step three, we wanna create a turnkey sales process. And this would be like the sales scripts. You know, what do you say on the phone? This would be, we need to create emails, like email auto responders, we need to create the one sheet. It’s like your value proposition. We need to create the pricing model. I mean, it’s just a lot that goes into that. And then after that, we wanna go ahead and create a tracking sheet because you have to measure what you treasure. Now, measuring the results, does that help you on a daily basis just kind of know where you’re at? Do you like that? Does it irritate you? What are your thoughts on the tracking sheet? It does irritate me, but I do like it because I need the accountability for my weekly call with Andrew. So while it’s, I would guess it’s a labor of love, but I love to see the numbers at the end of the day because then it shows me where I need to focus, where I need to put some energy, what we’re doing right, what we need to tweak. And then next thing we have to do is we have to focus on hiring, inspiring, training, and retaining top talent. A lot of people say, I can’t find good employees. And we have created a system for that. We implement this thing called the group interview. There’s a lot, you gotta create the job posts that get people to fill out the form. You gotta create a group interview. It’s an interview process. We have to create, there’s a lot, we create a shadow process. But at the end of the day, James, how has the group interview impacted your ability to find good people, or find people? Well, when I do it, it’s great. You know, it should be done weekly. I first started doing them out of your office there in Oklahoma. I absolutely loved it. So that’s the next thing that I’m very excited to do here in New York as we grow, because as you know we had to get the systems in place to manage the growth. And we finally got that and I love it. I love conducting the group interview process and you can see immediately who the good fit is, who the people are, what they think like, you know, they ask you questions the whole time and who shows up late and that’s also an important thing to know as well. And then the next thing we want to do is we want to create an accounting process, you know, a system to measure what you treasure. And again, with each, some clients really like us to go deep into their financials and really get in there. Some clients don’t like us to get as close into their numbers. Everyone’s got their own flow. But James, how has that helped you just having somebody that’s available to talk about the numbers, look at the math, figure out where money’s going? How has that impacted you? That very short answer is that it’s impacted tremendously. And the reasons how I can get a little bit deeper into this is after reading several books on your book list and talking with Andrew about them, for every dollar that comes in, you see where it goes and how it’s spent. So if you’re wondering why at the end of the month or the week or the day you don’t have any money left in your bank account to do payroll, to take your son if another dinner or to spend any money at all to improve the business, then that’s very telling. Once you look at that, once you look at your numbers. Now, we’ve worked with you for a long time and so you’ve attended the workshops, you’ve benefited from the podcast, the one-on-one consultations. How would you describe the workshop? If there’s anybody out there, I’m gonna put a link here. If people were thinking about coming to the workshop, how would you describe the workshop experience? You know, it’s like being fed in the mouth of the fire hose about all the information that you need to know to run a business. It’s like you’re 500, I don’t know, I forget the name of the checklist, but you have one if you wanna sell your business. And that thing is just, I read the first 10 or 20 items, I started getting a headache, but in a good way, because it just shows you how much you need, how much you don’t know what you need to do to be successful. And it’s a proven, you know, if you want the proven formula for success, you attend one of these workshops, but it’s not just one of these things where you go and attend and you get credit for attending and all of a sudden, you know, life is gonna be easier. That’s the first part of it. The second part of it is, you know, there’s a system that you need to implement. And that’s where it’s simple, but it’s not easy. Now, you know, our program is to work with people that are sufficiently motivated. I am not a motivational program. And I’ve had clients who’ve told me, they said, Clayton, what you’ve taught me is demotivational. It actually, knowing what I need to do is actually not motivational at all, but the success feels great. The money’s good. I love the money. I love the growth. I love the success. But I guess I wanted, a lot of the clients will tell me they thought that the answers I would give them would perhaps be more motivational. But I break it down into a step-by-step system. How would you explain implementing the step-by-step system as a client for anybody out there that’s, you know, maybe considering scheduling a consultation? Well, I have a perfect example. I remember I came into the office there on a Saturday, and I had lost a couple of sales that I should have gotten. And you said, come on in here. And you diagrammed out the sales process for me. And I said, this is ridiculous, I’m not going to do it. I said, yeah, I said, I’m not going to, but I did. Because I know that, you know, it would have made sense for me to do it. And I did do it, and it just worked wonders. So the reason why I say that, and I say it that way, is because even though it might not sound intuitively correct, it’s a proven path. Clay knows what he’s doing. If you just do what he says in the time frame that he says to do it, you will get results. Now 96% of businesses, according to Inc. Magazine, fail within their first 10 years. I’m going to put a link here. And you’ve seen people, James, file bankruptcy as an attorney. I mean, you’ve seen this. And I’m not attacking anybody out there that’s gone into bankruptcy. But most businesses fail by default. I don’t think people maybe think about that a lot. And the way I explain what I do for people is, imagine that you had a minefield. OK, so I’m going to pull up. It’s like imagine that you were running down a field. Okay, this is the field. You click here. You look at the field. Okay, and you go and imagine I’ve already gone through the field. I’ve already made my way through here and here and that and I made it through the end. I’m here. Woo. And there’s mines on the way, but I know where the mines are and the mines aren’t. It might make sense to follow the guy that knows how to make mines. Not mimes, not a lot of miming. These would be explosive devices. If there’s somebody who has made it through the minefield of life and had success, and you could just follow them down the path and not blow up, that would be great. Another way to look at this would be like if you look at a mountain path. If you’re somebody out there and you’re like, gosh, I want to get to the top of the mountain, but I don’t want to fall off and die and I want to get there before nightfall. If you have an experienced guide who’s gone down the path, you can have them lead you down the path and it just gets done, it makes sense, nobody dies in the process. And I think a lot of people in business, they fail because they just don’t know how to scale their business. They don’t know the proven processes. They don’t know the systems. Now, once we get the accounting in place, the marketing and sales and tracking, now we have to create systems for everything. And by doing that, that’s what creates time freedom. That would be checklists, that would be workflows, that would be processes, this would be documents. These are all the things you need. And if you are out there today and you say, I wanna grow my business now, woo! Okay, that’s great. I’m glad you’re excited. What you want to do is you want to go to, right here, Thrivetimeshow.com. You can do forward slash EO fire. You can schedule a one-on-one consultation, or you can come out to one of our workshops. And our workshops are the highest rated small business workshops on the planet. James, for everybody out there that’s thinking about filling out the form, thinking about needing help to grow their business, what would you say to them, sir? Do it. Oh, wow. Now, again, not everybody can hide behind their physical beauty in the way that James can. So if you’re out there today and you’re like me, where you don’t have the beauty thing working for you like James, I mean, James could be an actor. I mean, we look about people, I’m sure do business with James just because he’s a beautiful man. But for anybody out there who’s a mere mortal like myself, I encourage you to fill out the form. We work with a lot of great normal people just like James and James I’ll give you the final word anybody out there that’s thinking about working with us what would you say? Read whatever Clay tells you to read, read whatever Clay’s team tells you to read. I’ve got you know three books that I think should have been lumped into one. They’re all by Robert Kiyosaki. They’re great books. One of them is Rich Dad Poor Dad. Yeah. The next one is Increase Your Financial IQ and the one after that is the Cashflow Quadrant. They’re amazing books. The guy was homeless, living out of his car, building a new business, built it. You know, at one point, a few years later, he purchased $85 million worth of real estate. And he’s just a great inspiration, I think, for everybody. And talks about some of the keys that you need. And again, it’s Cashflow Quadrant. I’ll put a link there to it. Rich Dad, Poor Dad, Increase Your Financial IQ, and Cash Flow Quadrant. All three of those books by Robert Kiyosaki. Hey, listen here. You are bringing these in fast. You give me just a second. Okay, so I got the link to the Cash Flow Quadrant and you said Financial IQ is the next book? So the first one was Rich Dad, Poor Dad, And then the one after that was increase your financial IQ. Increase your financial IQ. Increase your financial IQ. I see it. Ooh, ooh. Okay, Rich Dan’s. Okay, I see it. Putting a link to it right now. Feeling the flow. Working it. Linking it. Putting the link. Ooh, got it right there. And again, folks, if you’re out there, you’re saying, I don’t know where to start. I mean, the thing is the mind is what the mind is fed. So if you are out there putting books in your mind and there’s a lot of stuff out there. I mean, there’s Ty Lopez and there’s all this motivational stuff that, you know, it feels good. It’s exciting. But do you leave actually knowing what to do? I don’t know. I just do our program. It’s month to month. Definitely, you’re excited. What’s that? You’re definitely excited. That’s right. You don’t know what to do. This is a rich dad, poor dad. Okay, and then James, for everybody out there that’s looking for an attorney in New York, if they wanna get ahold of you, do you work with clients all over the country or just New York, or how does that process look there? All over the country. It just depends on what the case is about. But yeah, the best thing to do is just to give a call. 212-500-1891, 212-500-1891, 212-500-1891. And we have folks standing by that’ll answer your phone at any time, phone call, and you can just schedule a 10-minute call with me. And James, I guess my final question would be here. What kind of cases do you want to work with and what kind of cases do you not want to work with? Just so we don’t waste your time or somebody else’s time. Yeah, so it’s primarily business litigation and real estate business litigation is, for instance, breach a contract case, something like that, or a case where an investor invest cash and, you know, has trouble recovering it, or real estate transactions in New York, commercial and residential, and commercial disputes, you know, when two businesses fight each other. I think a lot of people, James, are gonna struggle with the spelling of your last name. Can you walk us through the spelling of your last name? Sure. It’s DeChristopheros, the way you say it. The spelling is D-E capital C-R-I-S-T-O-F like Frank A-R-O, D-C-R-I-S-T-O-F. And James, you’ve worked with our team for a long time. I mean, you’ve met our photographers and our videographers and our web team. How would you describe the web photography, video, the whole – all the stuff we include with the consulting? I’ve got one word for it, and it’s accommodating. There are more words. Professional, accommodating, skilled. James, I tell you what, you are looking like you smell terrific and I appreciate you being here with me and I will talk to you soon, all right? All right Clay, thanks very much. All right, three, two, one, boom. Boom. The number of new customers that we’ve had is up 411% over last year. We are Jared and Jennifer Johnson. We own Platinum Pest and Lawn and are located in Owasso, Oklahoma. And we have been working with Thrive for business coaching for almost a year now. Yeah. So, what we want to do is we want to share some wins with you guys that we’ve had by working with Thrive. First of all, we’re on the top page of Google now. Okay? I just want to let you know what type of accomplishment this is. Our competition, Orkin, Terminix, they’re both $1.3 billion companies. They both have 2,000 to 3,000 pages of content attached to their website. So to basically go from virtually non-existent on Google to up on the top page is really saying something. But it’s come by being diligent to the systems that Thrive has, by being consistent and diligent on doing podcasts, and staying on top of those podcasts to really help with getting up on what they’re listing and ranking there with Google. And also, we’ve been trying to get Google reviews, you know, asking our customers for reviews, and now we’re the highest rated and most reviewed Pest and Lawn company in the Tulsa area, and that’s really helped with our conversion rate. And the number of new customers that we’ve had is up 411% over last year. Wait, say that again. How much are we up? 411%. Okay, so 411% percent we’re up with our new customers. Amazing. Right. So not only do we have more customers calling in, we’re able to close those deals at a much higher rate than we were before. Right now our closing rate is about 85 percent, and that’s largely due to, first of all, our Google reviews that we’ve gotten. People really see that our customers are happy, but also we have a script that we follow. And so when customers call in, they get all the information that they need. That script has been refined time and time again. It wasn’t a one and done deal. It was a system that we followed with Thrive in the refining process. And that has obviously, the 411% shows that that system works. Yeah, so here’s a big one for you. So last week alone, our booking percentage was 91%. We actually booked more deals and more new customers last year than we did the first five months, or I’m sorry, we booked more deals last week than we did the first five months of last year from before we worked with Thrive. So again, we booked more deals last week than the first five months of last year. It’s incredible, but the reason why we have that success is by implementing the systems that Thrive has taught us and helped us out with. Some of those systems that we’ve implemented are group interviews. That way we’ve really been able to come up with a really great team. We’ve created and implemented checklists. Everything gets done and it gets done right. It creates accountability. We’re able to make sure that everything gets done properly both out in the field and also in our office. And also doing the podcast like Jared had mentioned, that has really, really contributed to our success. But that, like I said, the diligence and consistency in doing those in that system has really, really been a big blessing in our lives. And also, you know, it’s really shown that we’ve gotten the success from following those systems. So before working with Thrive, we were basically stuck. Really no new growth with our business. And we were in a rut, and we didn’t know. Oh, sorry, the last three years, our customer base had pretty much stayed the same. We weren’t shrinking, but we weren’t really growing either. Yeah, and so we didn’t really know where to go, what to do, how to get out of this rut that we’re in. But Thrive helped us with that. You know, they implemented those systems, and they taught us those systems, they taught us the knowledge that we needed in order to succeed. Now it’s been a grind, absolutely it’s been a grind this last year, but we’re getting those fruits from that hard work and the diligent effort that we’re able to put into it. So again, we were in a rut, Thrive helped us get out of that rut, and if you’re thinking about working with Thrive, quit thinking about it and just do it. Do the action, and you’ll get the results. It will take hard work and discipline, but that’s what it’s going to take in order to really succeed. So, we just want to give a big shout out to Thrive, a big thank you out there to Thrive. We wouldn’t be where we’re at now without their help. Hi, I’m Dr. Mark Moore. I’m a pediatric dentist. Through our new digital marketing plan, we have seen a marked increase in the number of new patients that we’re seeing every month, year over year. One month, for example, we went from 110 new patients the previous year to over 180 new patients in the same month. And overall, our average is running about 40 to 42% increase month over month, year over year. The group of people required to implement our new digital marketing plan is immense, starting with a business coach, videographers, photographers, web designers. Back when I graduated dental school in 1985, nobody advertised. The only marketing that was ethically allowed in everybody’s eyes was mouth-to-mouth marketing. By choosing to use the services, you’re choosing to use a proof-and-turn-key marketing and coaching system that will grow your practice and get you the results that you’re looking for. I went to the University of Oklahoma College of Dentistry, graduated in 1983 and then I did my pediatric dental residency at Baylor College of Dentistry from 1983 to 1985. Hello my name is Charles Colaw with Colaw Fitness. Today I want to tell you a little bit about Clay Clark and how I know Clay Clark. Clay Clark has been my business coach since 2017. He’s helped us grow from two locations to now six locations. We’re planning to do seven locations in seven years and then franchise and Clay’s done a great job of helping us navigate anything that has to do with running the business, building the systems, the checklists, the workflows, the audits, how to navigate lease agreements, how to buy property, how to work with brokers and builders. This guy is just amazing. This kind of guy has worked in every single industry. He’s written books with Lee Crockerill, head of Disney with the 40,000 cast members. He’s friends with like Mike Lindell. He does Reawaken America tours where he does these tours all across the country where 10,000 or more people show up to some of these tours on the day-to-day. He does anywhere from about 160 companies. He’s at the top. He has a team of business coaches, videographers, and graphic designers, and web developers, and they run 160 companies every single week. So think of this guy with a team of business coaches running 160 companies. So in the weekly, he’s running 160 companies. Every six to eight weeks, he’s doing Reawaken America tours. Every six to eight weeks, he’s also doing business conferences where 200 people show up, and he teaches people a 13-step proven system that he’s done and worked with billionaires, helping them grow their companies. So I’ve seen guys from startups go from startup to being multi-millionaires, teaching people how to get time freedom and financial freedom through the system. Critical thinking, document creation, making it, putting it into, organizing everything in their head to building it into a franchisable, scalable business. Like one of his businesses has like 500 franchises. That’s just one of the companies or brands that he works with. So amazing guy. Elon Musk, kind of like smart guy. He kind of comes off sometimes as socially awkward but he’s so brilliant and he’s taught me so much. When I say that like Clay is like he doesn’t care what people think when you’re talking to him. He cares about where you’re going in your life and where he can get you to go and that’s what I like the most about him. He’s like a good coach. A coach isn’t just making you feel good all the time. A coach is actually helping you get to the best you and Clay has been an amazing business coach. Through the course of that, we became friends. I was really most impressed with him is when I was shadowing him one time. We went into a business deal and listened to it. I got to shadow and listen to it. And when we walked out, I knew that he could make millions on the deal. And they were super excited about working with him. And he told me, he’s like, I’m not gonna touch it. I’m gonna turn it down. Because he knew it was gonna harm the common good of people in the long run. The guy’s integrity just really wowed me. It brought tears to my eyes to see that this guy, his highest desire was to do what’s right. Anyways, just an amazing man. Anyways, impacted me a lot. He’s helped navigate. Anytime I’ve gotten nervous or worried about how to run the company or navigating competition and an economy that’s like, I remember we got closed down for three months. He helped us navigate on how to stay open, how to get back open, how to just survive through all the COVID shutdowns, lockdowns. I’m Rachel with Tip Top K9, and we just wanna give a huge thank you to Clay and Vanessa Clark. Hey guys, I’m Ryan with Tip Top K9. Just wanna say a big thank you to Thrive 15. Thank you to Make Your Life Epic. We love you guys. We appreciate you and really just appreciate how far you’ve taken us So this is my old van and our old school marketing and this is our old team and by team I mean, it’s been another guy. This is our new house with our new neighborhood. This is our new van with our new marketing. And this is our new team. We went from four to 14. And I took this beautiful photo. We worked with several different business coaches in the past. And they were all about helping Ryan sell better and just teaching sales, which is awesome, but Ryan is a really great salesman. So we didn’t need that. We needed somebody to help us get everything that was in his head out into systems, into manuals and scripts and actually build a team. So now that we have systems in place, we’ve gone from one to 10 locations in only a year. In October, 2016, we grossed 13 grand for the whole month. Right now it’s 2018, the month of October. It’s only the 22nd. We’ve already grossed a little over 50 grand for the whole month and we still have time to go. We’re just thankful for you, thankful for Thrive and your mentorship and we’re really thankful that you guys have helped us to grow a business that we run now instead of the business running us. Just thank you, thank you, thank you, times a thousand. The Thrivetime Show, two-day interactive business workshops, are the highest and most reviewed business workshops on the planet. You can learn the proven 13-point business systems that Dr. Zellner and I have used over and over to start and grow successful companies. When we get into the specifics, the specific steps on what you need to do to optimize your website, we’re going to teach you how to fix your conversion rate. We’re going to teach you how to do a social media marketing campaign that works. How do you raise capital? How do you get a small business loan? We teach you everything you need to know here during a two-day, 15-hour workshop. It’s all here for you. You work every day in your business, but for two days you can escape and work on your business and build these proven systems so now you can have a successful company that will produce both the time freedom and the financial freedom that you deserve. You’re gonna leave energized, motivated, but you’re also gonna leave empowered. The reason why I built these workshops is because as an entrepreneur, I always wish that I had this. And because there wasn’t anything like this, I would go to these motivational seminars, no money down, real estate, Ponzi scheme, get motivated seminars, and they would never teach me anything. It was like you went there and you paid for the big chocolate Easter Bunny, but inside of it, it was a hollow nothingness. And I wanted the knowledge, and they’re like, oh, but we’ll teach you the knowledge after our next workshop. And the great thing is we have nothing to upsell. At every workshop, we teach you what you need to know. There’s no one in the back of the room trying to sell you some next big get-rich-quick, walk-on-hot-coals product. It’s literally we teach you the brass tacks, the specific stuff that you need to know to learn how to start and grow a business. And I encourage you to not believe what I’m saying, but I want you to Google the Z66 auto auction. I want you to Google elephant in the room. Look at Robert, Zellner and Associates. Look them up and say, are they successful because they’re geniuses or are they successful because they have a proven system? When you do that research, you will discover that the same systems that we use in our own business can be used in your business. Come to Tulsa, book a ticket, and I guarantee you it’s going to be the best business workshop ever and we’re going to give you your money back if you don’t love it. We’ve built this facility for you and we’re excited to see it. Hey, I’m Ryan Wimpey with Tiptop K9 and I’m the founder. I’m Rachel Wimpey and I am a co-founder. So we’ve been running Tip Top for about the last 14 years, franchising for the last 3-4 years. So someone that would be a good fit for Tip Top loves dogs, they’re high energy, they want to be able to own their own job but they don’t want to worry about that high failure rate. They want to do that like bowling with bumper lanes. So you give us a call, reach out to us, we’ll call you and then we’ll send you an FDD, look over that, read it, fall asleep to it, it’s very boring, and then we’ll book a discovery day and you come and you can spend a day or two with us, make sure that you actually like it, make sure that community dogs is something that you want to do. So an FCD is a franchise disclosure document, it’s a federally regulated document that goes into all the nitty gritty details of what the franchise agreement entails. So who would be a good fit to buy a TikTok canine would be somebody who loves dogs, who wants to work with dogs all day as their profession, you’ll make a lot of money, you’ll have a lot of fun, it’s very rewarding. And who would not be a good fit is a cat person. So the upfront cost for Tip Top is $43,000. And a lot of people say they’re generating doctor money, but on our disclosure, the numbers are anywhere from over a million dollars a year in dog training, what our Oklahoma City location did last year, to 25, 35 grand a month. To train and get trained by us for Tip Top K9, to run your own Tip Top K9, you would be with us for six weeks here in Tulsa, Oklahoma. So we’ve been married for seven years. Eight years. Eight years. So if you’re watching this video, you’re like, hey, maybe I want to be a dog trainer. Hey, that one sounds super amazing. Go to our website, tiptopk9.com. Click on the yellow franchising tab. Fill out the form, and Rachel and I will give you a call. Our Oklahoma City location last year, they did over a million dollars. He’s been running that shop for three years. Before he was a youth pastor, with zero sales experience, zero dog training experience, before he ever met with us. So just call us, come, spend a day with us, spend a couple days with us, make sure you like training dogs, and own your own business. Well, the biggest reason to buy a Tip Top K9 is so you own your own job and you own your own future and you don’t hate your life. You get an enjoyable job that brings a lot of income but is really rewarding. My name is Seth Flint and I had originally heard about Tip Top K9 through my old pastors who I worked for. They trained their great parents with Ryan and Tip Top K9. They did a phenomenal job and became really good friends with Brian and Rachel. I was working at a local church and it was a great experience. I ended up leaving there and working with Ryan and Tip Top K9. The biggest thing that I can create my own schedule. I have the ability to spend more time with my family, my wife and my daughter. So my very favorite thing about training dogs with Tip Top K9 is that I get to work with the people. Obviously I love working with dogs, but it’s just so rewarding to be able to train a dog that had serious issues, whether it’s behavioral or you know whatever and seeing a transformation taking that dog home and mom and dad are literally in tears because of how happy they are with the training. If somebody is interested I’d say don’t hesitate make sure you like dogs, make sure that you enjoy working with people because we’re not just dog trainers, we are customer service people that help dogs and so definitely, definitely don’t hesitate just come in and ask questions, ask all the questions you have.